Very good service. Quick and easy pick up and scheduling.
BART P
Customer Reviews for Allsafe Storage Management
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The grounds where I kept my RV had a lot of goat head stickers. They tried to spray the grounds but there were still a lot of them. All said, the customer service was great, and I'd store my RV there once again.
Jon S | Expérience généralePickup was very easy, everyone knew their job and performed it wel
RICHARD BAwesome friendly professional service. Thank you for being here!
PAMELA SFantastic business and people. Love working with Brenda who is amazing. First class.
Troy ETurned in unit a full day early. Yet, charged for full price, as well as extra mileage fees. Received a text that the unit was needed back ASAP. Should be rewarded/compensated for early return.
Michael SAllsafe was fantastic to work with. Most friendly U-Haul experience I've ever had.
Britta FGreat helpful folks, and well ordered location!
WILLIAM M | Expérience généraleThere mouse problem caused major damage to my possessions like mattresses and clothing or soft stuff . They chew a lot of my stored building materials and rendered them useless without disinfecting . They over charged me for 3 months after the removal of a stored Rv from their RV storage AREA. Other people are also complaining about the mouse problem . Even heard a story about almost complete loss of a unit of thing due to rodents . Don't not rent and please stand up for your self if they are treating you this way. My contents were mostly metal and furniture and construction stuff . Zero food or related items . I have an email of them telling me is my problem. Good luck folks
Marshall P | Expérience généraleExtremely nice and accommodating!!
Gaye KSo wonderful to come to this location, especially given the difficult pick up.
ernesto cLove the equipment best quality tows like a dream
Kevin JBrenda is very responsive to questions and concerns. She is friendly and did all she could to meet my storage needs. Her fees are as fair as they get.
Tamara H | Expérience généraleThey were really nice and stayed late to make sure I got the u-haul when I was running late, very good place to work with.
John CI am not sure if there is anything that you could have done better. At the time you serviced me, I did not realize you stayed after hours to help me. That was awesome!!! Thank you very much! My trip was very uneventful.
Bobby KI think our truck rental went pretty good…. Self check in was a little confusing. The instructions could be made more straightforward. The 10 ft truck worked great & was in good condition
craig mRented me a truck and trailer without working taillights knowingly. Asked me to take it by the shop to get it fixed for them. Only wanted to compensate an extra day and didn't even do that. Horrible custody service. Would never recommend anyone to this place.
Garrett MAlthough it was Sunday the manager showed up and helped us check in. The U-Haul app did not work. This needs to be worked on. Also the check engine light is on because of a new aftermarket catalytic converter. Apparently it can't be turned off but it's unnerving.
Santiago PWe had reserved more furniture pads than were available when we picked up our vehicle.
Joe MIt was a bit hidden, but good location. Gal at the desk was very very nice and helpful. She did all she could to help load that trailer and my car to the back of a U Haul truck, but wasn't afraid to ask for help when she needed it, and she knew who to call. Was very friendly and helpful. Worked hard until challenges were overcome
Michelle CRien
Steven CGreat help
Cindy LGreat place
ERNESTO CThe site operator was extremely helpful and accommodating. I had rented a trailer that was actually too small and she got me swapped out quickly with courteous service.
Charles AWasn't sure how to adjust the side mirrors. Van was surprisingly easy to drive and felt fairly powerful. I never felt sluggish or strained while driving it. Folks at this location were very nice.
Jason MNothing everything was Great
mark pBrenda is the BEST ! I've had some REAL BAD experiences lately with Uhaul, isaid I never go to Uhaul again , I do if I can get the equipment from Brenda!
Deborah CI could not have done it any other way. Wonderful company.
Tyler GWhen I dropped off my trailer the guy there was also very helpful and friendly.
Ryan HThe people were super nice! But my unit was infested with mice and a lot of my belongings were destroyed, and pooped/peed on. I would recommend this place to a friend ONLY if they fix there mice problem.
Mariah E | Expérience généraleWonderful owners! Very professional. We've had 3-5 units with them through the years and have been treated well!!
Juie NMade it easy for me! Appreciate it!!
Donna MOk good
Saul MGreat people. Helpful
Evan DTHIS REVIEW IS FOR THE DROP-OFF LOCATION OF PINEDOG AUTOMOTIVE, OF FORT COLLINS, COLORADO; WHO WERE & ARE MOST PERSONABLE & PROFESSIONAL REPRESENTATIVES 4 U!
Jeffrey HBrenda is so wonderful, she really pays attention to your every need !
Deborah C | Expérience généraleThey were very helpful at this location and I would definitely use them again.
Melissa GEveryone was wonderful!
Rochelle RFriendly people
William SCleanliness was good. But, the truck was not in a good shape. They told me I would have to call roadside assistance. We wound up having a tire blowout a few hours down the road. Truck also ran poorly and was underpowered. Tons of road noise in the cab.
Lenny ZFriendly & Fast service
Aubrey TI have used this storage facility multiple timwe. Best in the area.
Mark B | Expérience généraleIt’s a small location without the extras, but the staff was great!
Holt SBrenda has been noting but Helpful
DENNIS R | Expérience généraleKind and courteous. Well informed and answered my questions.
Thelma HI like Brenda and am always treated promptly with a smile! Your storage units - of which I have keys to several, are swept out when I first open the door and are and will be left that way. I don't like the gravel though and the 2 inch curb into the units. Regarding our most recent truck rental, Contract # 90866636, We were charged double! Charged for four days instead of two. Our location was closed Saturday and Sunday so Brenda said we could pick it up late Friday afternoon and only be charged for two days, with a due-in time of 1pm on Tuesday. Acting in good faith, this is what we did. Now as I review my receipt I see that we were charged for FOUR days! This is an error and I respectfully request an adjustment, refunded back to my Synchrony Bank Mastercard. Thank you, Howard Craig Gorton
howard gSuper helpful!!!
Kelly A | Expérience généraleYou’re online reservation system sucks
Toby RGreat people working there and the truck was really nice
Joseph LCustomer service at this location was excellent.
Thomas DFor one thing I got the wrong size of truck, my son picked it up & I didn't see the size until I met up with my son at his house, the uhaul location was already closed when I got to my sons house. I ask for 15 foot & got a 10 foot! I was also charged for a 15 foot. I called 1800# that mentioned all surrounding locations would be closed on Saturday to exchange the day of the move. We had washer & dryer as well as heavy items that made it miserable without a ramp. We also had to make more trips…
Eileen MAlex and John offered wonderful customer service. Highly recommend the Lincoln Park location for all moving needs!
Rebekah WVery Friendly, very nice experience, everything went smooth and efficient.
jimmy hThanks Brenda and Team!!!
Leis WAll is Good
RICHARD BProvider was very friendly, courteous, and efficient in informing us about the U-haul.
karlene PIt was parked in a tight spot,would've been nice having someone help back it up,or space the trucks further apart.
Todd OThe staff at Allsafe storage are great! Very friendly and helpful. If at anytime I had to leave a message, my call was returned right away.
Shannon G | Expérience généraleWe rented two storage units for our furniture and household goods. We were very impressed with the condition of the units and the professionalism of the staff.
Dawn S | Expérience généraleI moved out of the unit on August 22, 2022, not August 29 2022. Merci
Linda S | Expérience généraleExcellent!!!
Milt R | Expérience généraleBrenda was great to work always friendly and greeting me every time with a smile I would how do you prefer a friend or family member to use this facility.
Larry M | Expérience généraleTo Allsafe Storage Management & U-Haul Corporation, I have rented your storage unit with great satisfaction for a number of past months!j Also, I have rented U-Haul products many times with excellent help with great courtesies. Please know the products and services are very helpful to the average customer. You can be sure of my recommending both Allsafe Storage Management + U-Haul in the future to any family or friends. Thank you, A grateful customer
MARC P | Expérience généraleOur 5th wheel was hit by the bus parked next to us and it dented the back left corner. No one advised us of this. Otherwise the facility did their job.
LORI W | Expérience généraleSome of these questions were not fully addressed because we didn’t know or we hadn’t seen the time frame they asked about.like the lighting and security, we never went there after hours.
Larry L | Expérience généraleThis place looks like a garbage dump. It has junk cars and I would never use this if I had a choice. The appearance of the place looks like a place where a bunch of trash live, unkept trailers and junk everywhere. It is a TOTAL DISGRACE to the U Haul company. The health department would close the place down if it were checked.
Linda O | Expérience généraleThe roof leaked and damaged three irreplaceable pieces of art. I found them in standing water in the space I paid $85 per month for. The staff refused to be responsible. One of the pieces of art was worth thousands of dollars
Julie J | Expérience généraleBest storage unit ever. Clean, friendly, easy access....all good!
JEFF H | Expérience généraleGreat experience and the friendliest folks around! Facility was large enough to access all units easily with my 30' trailer and never had any complications with overcrowding. Again, the best people you could ever meet or do business with.
John M | Expérience généraleVery good people ! Would very highly recommend them .
ANTHONY C | Expérience généraleGood customer service, helpful
Alicia M | RéservationI was pressing for time to move and staff hooked me up with a unit within minutes for immediate occupancy. Excellent service!!!
George S | Expérience généraleThe staff was always very friendly & helpful. If I need storage again or a u-haul this facility would be my first choice.
CANDY A | Expérience généraleI appreciate how helpful you were to me during my troublesome times.
CODY C | Expérience généraleThank you for the great rental experience. It was nice to get email reminders that rent was due and email receipts when rent was paid. The staff is friendly there. Sincerely, -Eric C, Cedaredge, CO
ERIC C | Expérience généraleA great place to store any over flow you may have!
STEVE K | Expérience généraleRenting from ALLSAFE was a good experiance. Staff were very nice and helpful. Units clean and secure.
JERRY S | Expérience généraleStaff very helpful Pleasant and faculties are clean
BEVERLY S | Expérience généraleI have used allsafe storage and uhaul trucks off and on since 2011. I cant think of goung any where else.great staff customer service is great. Clean.
ROBERT S | Expérience généraleConvenient location, secure and well kept! Also very affordable!
SIDNEY S | Premières impressionsThey were very helpful and great service Thank You, F Michael Griffin
Privacy R | Premières impressionsGreat customer service and I look forward to renting from this company.
Privacy R | Premières impressionsVery nice management
Privacy R | Premières impressionsVery nice management
Privacy R | Premières impressionsNo return phone calls, no promised follow-up with contract and additional info, no response to email.
Privacy R | Premières impressionsPerson working was very sweet and answered all the questions I had.
Privacy R | Premières impressionsI am not using it. Please close my account down asap. My phone number is 970-901-4098-let me know you have this message and that I will not be billed. Thanks, REBECCA Vaughn
Privacy R | Premières impressionsGreat service!
Privacy R | Premières impressionsVery happy with the storage and the staff.
Privacy R | Premières impressionsThe owner of this facility is very wonderful! She is very sweet! Thank you!!
Privacy R | Premières impressionsThe facility was great about getting us setup so that we could move in after hours.
Privacy R | Premières impressionsFriendly, clean, easy to find, and very reasonably priced.
Privacy R | Premières impressionsVery helpful and accomodating
Privacy R | Premières impressions