While the pickup location was very accomodating I went 30 miles from home to get this uhaul bc your site said that the place that has them here "Sweat's Wrecker Service" couldn't guarantee a 26ft truck on that date. When we rented the truck we were told that we could, however, return the truck to Sweats to save some money. Sweats refused the truck and was extremely rude. I understand that something was incorrect in the computer but he would not even listen to my concerns and actually pushed the keys back in my face and told me to take it back from where I got it that he had plenty of trucks and didn't need mine. Incredibly rude and unhelpful, not to mention I had to spend all that extra money for no reason to return it. I was not happy at all especially since we spent days and a lot of money on the rental moving and I had to take time out of moving time that I had taken off of work for in order to return the truck.Colby A.
Customer Reviews for Alltech
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This guy ruled & heard he's also a kickass mechanicJohn C.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.Ginger I.
I didn't know where to park the truck after hours - I had the 26' truck and there was a space in front of the door or in front of a garage door left. Neither space seemed appropriate from a truck size standpoint. I also was confused for the check in process, I just received a verification code, and didn't go through the step by step process the uhaul website said I would need to go through. Maybe it was a glitch?LEAHDIANNE R.
Le client n'a pas laissé de commentaire.DAVID B.
Address items above. Representative training on customer service. Act friendly and courteous to customers. Help customers when needed. Have good supply of moving blankets and other supplies. A customer uses your service once a year or so, even though routine for worker, make positive impression on customer who is expecting exceptional service (even if worker doesn't want to be at work)JAMES T.
We were over charged, twice as much for what we actually reserved for and even after emailing uhaul before we picked up the uhaul it was still screwed up.Chad A.
Sign said open. No one was there. Had to undo trailer with no help. Was worried someone would steal the moving pads inside trailer.Christopher E.
Le client n'a pas laissé de commentaire.George D.
Le client n'a pas laissé de commentaire.ROBERT K.
Only had a quarter tank upon pickupAustin T.
Le client n'a pas laissé de commentaire.Khaldon R.
The really tall guy was so friendly and very helpful.Lisa V.
Le client n'a pas laissé de commentaire.NICHOLAS B.
Le client n'a pas laissé de commentaire.Hannah K.
Le client n'a pas laissé de commentaire.Duane K.
No place to park the truck - had to park it on the street. No personnel available on a Saturday afternoonKARL K.
Although I found a place to park, with no one there, I could see a problem. Fortunately I was experienced with dealing with moving trailers. I could see that a novice might have some problems if the parking had been more croweded. There was several times I was forced to move into a busy traffic lane to park the trailer.william M.
Le client n'a pas laissé de commentaire.ANTHONY W.
Trailer leaked and ruined some personal items and furniture. Trailer was difficult to take off of car due to lack of jack.Daniel B.
Small parking area and filled with cars being serviced. Hard to find where to return truck.Robyn L.
Tiny spot on a busy road. Made it difficult to drop off the truck.Melissa G.
nOTHING, IT WAS PERFECT.Christopher W.