Évaluations des clients Aloha Pallets Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Aloha Pallets Inc

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Kristen L.
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Thanks so much for your great service.

Noland V.
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Le client n'a pas laissé de commentaire.

Everell T.
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All good. Friendly and helpful staff

CASEY L.
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They were great

Ina W.
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Le client n'a pas laissé de commentaire.

Mike P.
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.

Barbara K.
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Le client n'a pas laissé de commentaire.

Conroy H.
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Friendly, knowledgeable & helpful customer service and clean equipment. A+ experience.

Priscilla D.
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nothing. People were great and efficient.

LEHUANANI A.
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Le client n'a pas laissé de commentaire.

Everell T.
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Easier in and out

Darrell S.
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The worker there “lei” was absolutely amazing. She went above and beyond to help me with what I was needing the truck for. She helped me with local people who could help me get the job done. I honestly couldn't have done it without her. She's just incredible!!!!!! Mahalo Lei!!!!!

Jessica C.
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Did online self check out went to that location staff wasn't on site upon arrival waited 15mins after they opened representative said that I needed to do my rental application all over again because that location doesn't do sef check out I was pissed after doing all of that went into my uhaul van rental gas was empty I had to go back in and let them know and remember time is clicking more pissed off I was I'll never rent from this site again to much hassle!!!!

John M.
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Outstanding job by all.

Romulo S.
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Le client n'a pas laissé de commentaire.

James T.
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Le client n'a pas laissé de commentaire.

Michelle B.
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The employees that I interacted with were courteous and friendly. No issues with the vehicle.

DONN C.
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Le client n'a pas laissé de commentaire.

Monica S.
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Something was wrong with battery, had to jump truck multiple times. Otherwise truck was clean and nice to ride, staff was friendly and helpful

Chenoa M.
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Everything was great. The people were super helpful and nice. Will definitely use service again in future and refer.

Gigi G.
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Le client n'a pas laissé de commentaire.

jim C.
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.r*/It's the islands, so I get it, the truck was closed up because it rains a lot, but the truck also smelled like fish. Is what it is. But the staff were great! Very supportive! I rented a 3/4 ton pickup to tow a trailer with a tractor. The tractor had a breakdown and I was a couple hours late to return the pickup. They were able to keep me to the one day rental and I am very appreciative! That kind of service makes me a repeat customer! Thank you!

Lorna P.
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Le client n'a pas laissé de commentaire.

Keith G.
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Le client n'a pas laissé de commentaire.

Sean N.
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Le client n'a pas laissé de commentaire.

Tambry Y.
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This is the best experience I have had renting a Uhaul Friendly, knowledgeable and full of the Aloha spirit ????

Jodi A.
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Le client n'a pas laissé de commentaire.

Milton P.
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Le client n'a pas laissé de commentaire.

Elizabeth T.
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Staff was super nice and helpful! Great local folks with much aloha!!!!! Thanks again

Laura S.
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Very smooth experience. Mickey was an excellent woman to work with.

Shannon S.
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No improvements needed. Team on site provided great friendly customer service.

Shaun C.
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Great service! Made it so easy for me and gave me peace of mind during a stressful activity with moving. I sincerely appreciate that.

Vanessa C.
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Le client n'a pas laissé de commentaire.

Robert J.
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Wonderful, helpful, and polite staff! Mahalo

Kenneth H.
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Le client n'a pas laissé de commentaire.

Grant J.
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Le client n'a pas laissé de commentaire.

Charlotte A.
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Our experience with this location was awesome, the pick up was fast and easy the agent (can't remember her name) that rented us the cargo van very polite and easy going and she explained everything to where we understand the terms and conditions. Had to call to extend my rental, Leilani went out of her to help us extend our rental, she is a type of person that every company needs working for them. Mahalo to all your staff and keep the Aloha. From the Davis's

Allen K.
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AC did not work.

Jeff T.
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Le client n'a pas laissé de commentaire.

Fred P.
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Le client n'a pas laissé de commentaire.

Grant J.
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Outstanding Service!

Ron D.
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people there were friendly, professional and went out of their way to accommodate me. couldn't expect more than that.

Clinton N.
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The owner was very Professional, easy to find, I would definitely refer anyone to rent from here.

Jonathan K.
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Rental was for 9am. Nobody showed up until 9:30. Very disorganized. Return parking location office was locked at mid afternoon had to go find person to return key. Not very friendly. Won't be using them again.

kathrine A.
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Fabulous service!!!!

Stanley M.
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open earlier

MILES M.
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It would be nice if Customers had an option of paying a higher daily rental rate with unlimited mileage within a specified geography instead of the current low daily rate + actual used miles. That would give customers on choosing between the two tariff models.

junedale B.
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Excellent customer service

Thomas V.
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Nice local company that has friendly and efficient staff. I can't say enough how great they are to work with.

Dan P.
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Great people running Aloha Pallets!

Thomas V.
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Friendly and helpful people. Very pleasant experience. Mahalo!

Jeffrey R.
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Shop had abbreviated Saturday hours; U-Haul assumed it would be open 8 hours and let me schedule for such.

Shannon F.
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Super friendly. Lots of aloha! Will use again. Mahalo

Sophia S.
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When someone makes a 6-hour reservation for a 10 am pick up on a Saturday, you need to let your customers know that the store closes at 1 pm and that you're closed on Sunday. Don't people move on weekends, especially the first weekend of a new month? Lei at Aloha Pallets was absolutely wonderful because she graciously accommodated my very late return. YOU NEED TO GIVE HER A BIG FAT RAISE!!! Lei literally saved my day and exemplified what excellent customer service is. She embodied it and U-Haul should show her how much employees like Lei are appreciated.

Grant J.
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Le client n'a pas laissé de commentaire.

Andy F.
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Very friendly and helpful people.

john H.
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Great place and staff!

Amy S.
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Friendly staff. Convenient and easy process to rent.

JAMES C.
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The people that work in this location are AMAZING!! The most helpful and friendly I have ever met! They treat you like Ohana and I would 100% recommend them. Great people great service and rentals in perect condition! Very thankful for the people who work there!

JAMES C.
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One of the best experiences with Uhaul. The Lady that worked there was so nice and helpful! They had what I needed and helped me with a smile! Fast friendly service. I wish more places were like this.

Nicholas S.
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Aloha Pallets did above and beyond what we could have asked. The staff is so professional, kind, and considerate. They were able to place us in a rental within an hour and provided us with very attentive customer service. They made our time in Hilo very smooth and stress free. We will definitely do business with Aloha Pallets again.

Kimberly B.
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Great people, great rate, great experience; mahalo!

ALU L.
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Staff at this location are so helpful. Excellent customer service!

graham P.
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Service was quick. No extra questions and extra phone numbers like they do at some u-Haul locations. Van was in good working order and clean, unlike some other U-Haul locations

Wayne M.
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Le client n'a pas laissé de commentaire.

Tony I.
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They very nice in the office, they have the family like customer service

Robert G.
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Le client n'a pas laissé de commentaire.

Chauntell F.
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Nothing really. The customer service was so good. Mahalo plenty to the two aunties for helping me.

Shannon M.
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Le client n'a pas laissé de commentaire.

Kori G.
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Rental experience was great! Excellent customer service.

Andrew N.
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Le client n'a pas laissé de commentaire.

Bill S.
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Le client n'a pas laissé de commentaire.

Angela T.
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Le client n'a pas laissé de commentaire.

Janice R.
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Nicky was awesome! Down to earth an asset; par excellence to the company. The aloha she showed me and my daughter was far beyond measure.

Jessica T.
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Miki was amazing. Great customer service!!!!!!

Danielle H.
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They were very friendly.

Marie D.
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Le client n'a pas laissé de commentaire.

Ayeesha L.
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Le client n'a pas laissé de commentaire.

Pamela T.
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Hours of availability on the website doesn't match what's at the actual location. I ended up paying more because I was forced to pick it up earlier than needed. Your website should be updated to accurately reflect the correct hours.

Arno P.
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Le client n'a pas laissé de commentaire.

Ricky C.
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Nothing. The lady working there was very helpful and very friendly. She answered all of my questions to my satisfaction and I was very happy with the service overall.

KAI L.
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Horrible customer service and charged me an extra day. Not cool

Ross S.
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Outstanding customer service, I will certainly recommend based on the service provided at this location, they embody the spirit of aloha so friendly and welcoming, their pleasure to serve customers. I very much appreciated everything about my experience. I wish my moving would have been as pleasurable.

Brian C.
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Le client n'a pas laissé de commentaire.

Peter O.
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Le client n'a pas laissé de commentaire.

Clarence A.
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The vehicle was good but not completely maintained. I could see baby roaches. Hopefully they did not invade my possessions for the brief time I used your vehicle. The Employee kept picking at a pimple that was on the right cheek of her face and handled my drivers license and credit card and there was no sanitizer available. Sorry

Cynthia W.
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Put a SIGN up to let folks k ow where you are and how to find you once they are on the right stree!!! You would get a LOT more customers. There is only a tiny little sign ON THE DOOR and we went to four wrong doors before finding that one!! I was out to give up but my son said, “Let's look on the other side of the building,” and there we found it. The people working there are wonderful though

Amie G.
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I will always pick this location if I need a uhaul and it's completely due to Miki and her exceptional customer service. She is kind, professional and treated us like family in our time of need. We have been evacuating from the lava flows in Puna Hawaii. Blessings to her and her family. Please give her a raise or bonus, I'm sure she deserves it!

Gary S.
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Great Service thank you

TIMOTHY M.
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Le client n'a pas laissé de commentaire.

Jeffrey N.
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Le client n'a pas laissé de commentaire.

Dustin D.
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Great customer service

Robin D.
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Le client n'a pas laissé de commentaire.

Amie G.
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Uhaul as a corporation could have quickly responded to the state of emergency we are experiencing in Hawaii. We are evacuating our house because of Lava. Fortunately, I have money in my account to cover many of these things. However, a lot of local people who are trying to evacuate are not so lucky. National news said there would be discounts for evacuees and that wasn't the case. This is a corporate problem and not the local stores issue. In fact, I couldn't have been more pleased with Aloha Pallets. Miki was so kind and compassionate in my time of need. What a blessing it is for your company to have her as an employee. Her customer service went above and beyond in my family's time of great need. Mahalo Miki ????

JAMIE L W.
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Awesome service.

Andy K.
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Great service

Jeff T.
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I was happy because this is the only place that had a trailer. I will look forward to renting it again.

Jose O.
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Le client n'a pas laissé de commentaire.

Stephanie C.
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Le client n'a pas laissé de commentaire.

Brandon D.
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Awesome local people, very helpful and very nice. Everything was great, they were supportive of my needs.

Non reviews have been submitted for this location.

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