Customer Reviews for Aloha Pallets Inc
(Concessionnaire U-Haul dans le voisinage)

174 évaluations

18 A Pohaku St   Hilo, HI 96720

(808) 825-4957

Heures d'ouverture de l'établissement

  • Lun au mer : 9h am à 4h pm
  • Jeu-dim : fermé

Services dans cet établissement :

Pour nous contacter

(808) 825-4957

18 A Pohaku St
Hilo, HI 96720

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au mer : 9h am à 4h pm
  • Jeu-dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary L. 
Évaluation :
5

Such an awesone team at Aloha Pallets, they really help you out and go the extra mile. Great local Ohana that totally lives Aloha. Can't say enough good things about them. Mahalo..JC..

JONATHAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTIN L. 
Évaluation :
5

Friendly, fast and helpful in every way

Laurie B. 
Évaluation :
5

There is nothing to improve on.. There wonderful people and they have very clean and well maintained vehicles.. Everything went smoothly!!! I Will highly recommend to friends and family...

ANTHONY T. 
Évaluation :
5

Excellent service! I can't thank them enough for all the help they provided. I would definitely refer them to my friends and family. The management was top notch. Thank you for everything!!!

SEAN R. 
Évaluation :
5

Awesome customer service with a smile!!! So convenient, fast, and professional 😁

LAURA K. 
Évaluation :
5

Nothing at all... you guys are the best! Great personality and friendly

Kristin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELISEO Q. 
Évaluation :
5

Staff was helpful and friendly.

Daniel S. 
Évaluation :
5

Excellent customer service from start to finish! Very personable and helpful!

Jacob B. 
Évaluation :
5

Aloha pallets made this experience a 10/10 for me. I appreciate them so much. Fabulous service. They went above and beyond, Mahalo, mahalo, mahalo!

Meagan M. 
Évaluation :
5

Open both gates. Even a pickup is a tight fit when only one half of the gate is opened.

Steven M. 
Évaluation :
5

We had a great overall experience. The location was perfect for us. The cargo van we rented was an excellent value and very clean and well-maintained. The office clerk was super helpful and attentive. We couldn't have asked for more, and your price was unbelievable. We will definitely spread the word. Mahalo!

Stephanie L. 
Évaluation :
5

Mikki, at this location, does a wonderful job with Customer Service! She is great! Always willing to lend a hand, and do what it takes to make everything go smoothly and easy upon the customer! Great service!

Terry S. 
Évaluation :
5

Keep up the good work !! Aloha

mike R. 
Évaluation :
5

Easy fast friendly, great service

Cameron A. 
Évaluation :
4

Super friendly attendant.

Bridget S. 
Évaluation :
5

Thanks so much for your great service.

Kristen L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noland V. 
Évaluation :
5

All good. Friendly and helpful staff

Everell T. 
Évaluation :
5

They were great

CASEY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ina W. 
Évaluation :
4

.

Mike P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara K. 
Évaluation :
5

Friendly, knowledgeable & helpful customer service and clean equipment. A+ experience.

Conroy H. 
Évaluation :
4

nothing. People were great and efficient.

Priscilla D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEHUANANI A. 
Évaluation :
5

Easier in and out

Everell T. 
Évaluation :
5

The worker there “lei” was absolutely amazing. She went above and beyond to help me with what I was needing the truck for. She helped me with local people who could help me get the job done. I honestly couldn't have done it without her. She's just incredible!!!!!! Mahalo Lei!!!!!

Darrell S. 
Évaluation :
1

Did online self check out went to that location staff wasn't on site upon arrival waited 15mins after they opened representative said that I needed to do my rental application all over again because that location doesn't do sef check out I was pissed after doing all of that went into my uhaul van rental gas was empty I had to go back in and let them know and remember time is clicking more pissed off I was I'll never rent from this site again to much hassle!!!!

Jessica C. 
Évaluation :
5

Outstanding job by all.

John M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Romulo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

The employees that I interacted with were courteous and friendly. No issues with the vehicle.

Michelle B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONN C. 
Évaluation :
5

Something was wrong with battery, had to jump truck multiple times. Otherwise truck was clean and nice to ride, staff was friendly and helpful

Monica S. 
Évaluation :
5

Everything was great. The people were super helpful and nice. Will definitely use service again in future and refer.

Chenoa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gigi G. 
Évaluation :
5

.r*/It's the islands, so I get it, the truck was closed up because it rains a lot, but the truck also smelled like fish. Is what it is. But the staff were great! Very supportive! I rented a 3/4 ton pickup to tow a trailer with a tractor. The tractor had a breakdown and I was a couple hours late to return the pickup. They were able to keep me to the one day rental and I am very appreciative! That kind of service makes me a repeat customer! Merci.

jim C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorna P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean N. 
Évaluation :
5

This is the best experience I have had renting a Uhaul Friendly, knowledgeable and full of the Aloha spirit ????

Tambry Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jodi A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Milton P. 
Évaluation :
4

Staff was super nice and helpful! Great local folks with much aloha!!!!! Thanks again

Elizabeth T. 
Évaluation :
5

Very smooth experience. Mickey was an excellent woman to work with.

Laura S. 
Évaluation :
5

No improvements needed. Team on site provided great friendly customer service.

Shannon S. 
Évaluation :
5

Great service! Made it so easy for me and gave me peace of mind during a stressful activity with moving. I sincerely appreciate that.

Shaun C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa C. 
Évaluation :
5

Wonderful, helpful, and polite staff! Mahalo

Robert J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grant J. 
Évaluation :
5

Our experience with this location was awesome, the pick up was fast and easy the agent (can't remember her name) that rented us the cargo van very polite and easy going and she explained everything to where we understand the terms and conditions. Had to call to extend my rental, Leilani went out of her to help us extend our rental, she is a type of person that every company needs working for them. Mahalo to all your staff and keep the Aloha. From the Davis's

Charlotte A. 
Évaluation :
3

AC did not work.

Allen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fred P. 
Évaluation :
5

Outstanding Service!

Grant J. 
Évaluation :
5

people there were friendly, professional and went out of their way to accommodate me. couldn't expect more than that.

Ron D. 
Évaluation :
5

The owner was very Professional, easy to find, I would definitely refer anyone to rent from here.

Clinton N. 
Évaluation :
2

Rental was for 9am. Nobody showed up until 9:30. Very disorganized. Return parking location office was locked at mid afternoon had to go find person to return key. Not very friendly. Won't be using them again.

Jonathan K. 
Évaluation :
5

Fabulous service!!!!

kathrine A. 
Évaluation :
5

open earlier

Stanley M. 
Évaluation :
5

It would be nice if Customers had an option of paying a higher daily rental rate with unlimited mileage within a specified geography instead of the current low daily rate + actual used miles. That would give customers on choosing between the two tariff models.

MILES M. 
Évaluation :
5

Excellent customer service

junedale B. 
Évaluation :
5

Nice local company that has friendly and efficient staff. I can't say enough how great they are to work with.

Thomas V. 
Évaluation :
5

Great people running Aloha Pallets!

Dan P. 
Évaluation :
5

Friendly and helpful people. Very pleasant experience. Mahalo!

Thomas V. 
Évaluation :
5

Shop had abbreviated Saturday hours; U-Haul assumed it would be open 8 hours and let me schedule for such.

Jeffrey R. 
Évaluation :
5

Super friendly. Lots of aloha! Will use again. Mahalo

Shannon F. 
Évaluation :
5

When someone makes a 6-hour reservation for a 10 am pick up on a Saturday, you need to let your customers know that the store closes at 1 pm and that you're closed on Sunday. Don't people move on weekends, especially the first weekend of a new month? Lei at Aloha Pallets was absolutely wonderful because she graciously accommodated my very late return. YOU NEED TO GIVE HER A BIG FAT RAISE!!! Lei literally saved my day and exemplified what excellent customer service is. She embodied it and U-Haul should show her how much employees like Lei are appreciated.

Sophia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grant J. 
Évaluation :
5

Very friendly and helpful people.

Andy F. 
Évaluation :
5

Great place and staff!

john H. 
Évaluation :
5

Friendly staff. Convenient and easy process to rent.

Amy S. 
Évaluation :
5

The people that work in this location are AMAZING!! The most helpful and friendly I have ever met! They treat you like Ohana and I would 100 % recommend them. Great people great service and rentals in perect condition! Very thankful for the people who work there!

JAMES C. 
Évaluation :
5

One of the best experiences with Uhaul. The Lady that worked there was so nice and helpful! They had what I needed and helped me with a smile! Fast friendly service. I wish more places were like this.

JAMES C. 
Évaluation :
5

Aloha Pallets did above and beyond what we could have asked. The staff is so professional, kind, and considerate. They were able to place us in a rental within an hour and provided us with very attentive customer service. They made our time in Hilo very smooth and stress free. We will definitely do business with Aloha Pallets again.

Nicholas S. 
Évaluation :
5

Great people, great rate, great experience; mahalo!

Kimberly B. 
Évaluation :
5

Staff at this location are so helpful. Excellent customer service!

ALU L. 
Évaluation :
4

Service was quick. No extra questions and extra phone numbers like they do at some u-Haul locations. Van was in good working order and clean, unlike some other U-Haul locations

graham P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne M. 
Évaluation :
5

They very nice in the office, they have the family like customer service

Tony I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Nothing really. The customer service was so good. Mahalo plenty to the two aunties for helping me.

Chauntell F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon M. 
Évaluation :
5

Rental experience was great! Excellent customer service.

Kori G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bill S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela T. 
Évaluation :
5

Nicky was awesome! Down to earth an asset; par excellence to the company. The aloha she showed me and my daughter was far beyond measure.

Janice R. 
Évaluation :
5

Miki was amazing. Great customer service!!!!!!

Jessica T. 
Évaluation :
3

They were very friendly.

Danielle H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ayeesha L. 
Évaluation :
3

Hours of availability on the website doesn't match what's at the actual location. I ended up paying more because I was forced to pick it up earlier than needed. Your website should be updated to accurately reflect the correct hours.

Pamela T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arno P. 
Évaluation :
4

Nothing. The lady working there was very helpful and very friendly. She answered all of my questions to my satisfaction and I was very happy with the service overall.

Ricky C. 
Évaluation :
1

Horrible customer service and charged me an extra day. Not cool

KAI L. 
Non reviews have been submitted for this location.

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