Customer Reviews for Alpha Omega Stor All Iv LLC
(U-Haul Neighborhood Dealer)

846 évaluations

505 Jimmy Campbell Pkwy   Dallas, GA 30132

(770) 505-2372

Heures

  • Mon–Fri
    De 9 h am à 5 h 30 pm
  • Samedi
    De 8 h 30 am à 12 h 30 pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/13/2022: 9h00 am à 11h00 am
  • 12/24/2022 - 12/26/2022: Fermé
  • 1/2/2023: Fermé

Services dans cet établissement :

Pour nous contacter

(770) 505-2372

505 Jimmy Campbell Pkwy
Dallas, GA 30132

Services dans cet établissement :

Heures

  • Mon–Fri
    De 9 h am à 5 h 30 pm
  • Samedi
    De 8 h 30 am à 12 h 30 pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/13/2022: 9h00 am à 11h00 am
  • 12/24/2022 - 12/26/2022: Fermé
  • 1/2/2023: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry P. 
Évaluation :
5

Very friendly! Truck was very clean.

Charmaine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ansley G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN S. 
Évaluation :
5

The staff at Alpha Omega is the best! They always take great care of me whenever I'm renting from them.

Dan R. 
Évaluation :
5

I basically dropped off. Easy peasy

JAMES M. 
Évaluation :
1

Experience was a nightmare. Frequent time and pick up locations changed. Required me to change multiple other services that had been set up to co-inside with my truck rental. I will never use U-Haul again. Nor will I ever recommend U-Haul to anyone.

JOSEPH L. 
Évaluation :
5

I did not have 24hr access and for that reason, I no longer rent a storage space

Alejandro R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel M. 
Évaluation :
5

Excellent service à la clientèle.

Kenneth C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Emma B. 
Évaluation :
5

No improvement is needed. We rented a unit a short time but if I need to store anything or rent a truck I will be coming back to Alpha Omega. The service was excellent and they were very accommodating. Merci.

Randy D. 
Évaluation :
4

Everything was great.

Annette G. 
Évaluation :
5

Very nice facility! I’ll come here again if needed.

PHYLLIS B.  |  Expérience générale 
Évaluation :
5

What can you do better, have wine and cheese available. OK, let's get real... perfect seamless transaction. In and out and on my way with no problems. (reserved online) Thank you!

David M. 
Évaluation :
5

Had an issue with birds but the staff were very professional and kind and the issue was resloved 👍🏿

REGINALD J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Very great thank you

Michael L. 
Évaluation :
2

I was told they charge if they have to mop or remove trash from the car. Well the truck had mud on the floors, someone left a pair of glasses on the dash, tweezers on the side door and on both sides of the visors receipts that have been there for months. Clearly this van has not been cleaned

Porsha P. 
Évaluation :
5

Great staff. Courteous and knowledgeable…,.,,.

Robert J.  |  Expérience générale 
Évaluation :
5

Super nice people, equipment was clean and nice. They were very nice about me leaving my personal vehicle while I used a rental van.

Miriam W. 
Évaluation :
5

Our experience was positive in every way. We highly recommend Alpha-Omega for your storage needs.

SUSAN W.  |  Expérience générale 
Évaluation :
3

I asked to drop off the truck in Lakeland georgia and they used Lakeland florida , 3 hours away. Thanks to the girl in the Lakeland georgia store for correcting this for me.

HARRY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph J. 
Évaluation :
5

All I want to say is that Molly and Jeann ROCK ‼️‼️卵亂 THANK YOU for making my last minute moving arrangements a breeze God bless you and your families. Have a great weekend.

MARCELA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON D.  |  Expérience générale 
Évaluation :
5

Everything was great

Reginald J. 
Évaluation :
5

Everything was excellent when we sign and truck was very clean. I am happy to working with U-haul. Merci

Erdal P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daphne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELONTE W.  |  Expérience générale 
Évaluation :
5

Nothing at all!

Kyle B. 
Évaluation :
3

When you tell someone to bring something back by 3pm on a SAT, you should tell them that you are leaving at 1pm. I was very confused as to what to do when I came back and no one was there. THen I see you want to charge an additional $20 if someone brings it back and is taken in by an employee (whose job it is to do that). SHAME! SHAME! SHAME! on you. that is evil and unconscionable to take advantage of people that way, particularly poor people who have no way to fight back. Your reckoning will come on Judgement Day!

Joseph T. 
Évaluation :
5

Inside cab was full of pet hair from previous person

Monique M. 
Évaluation :
4

On my reservation I had entered a drop off zip code of 30121 but my paperwork said I had to take it back to Dallas which cost me an extra $30/miles. I feel uncomfortable with that especially since I didnt notice this error until I already picked up my stuff and drove it to cartersville. It's not a good feeling to be taken for an extra $30. Merci.

Jessie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian J. 
Évaluation :
5

No comments at this time.

PERRY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick G. 
Évaluation :
1

check and clean your uhauls. there were actual german roaches in the back of the uhaul. didnt compensate me, i called and they didnt care, and i ran risk of them getting into my stuff

JORGE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY P.  |  Expérience générale 
Évaluation :
5

Staff at Alpha Omega is always very helpful when ever I need to rent equipment.

Daniel R. 
Évaluation :
1

Better customer service. They were rude. Equipment out dated. No a/c. Just a horrible place to rent from. I ask them for a truck with a/c. They told me they will find me something around the corner. Bad Bad Bad

KALOB R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anita M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Allonte H. 
Évaluation :
5

It was a great and easy experience

Mary Jean E. 
Évaluation :
4

Mobile app kept saying couldn't read my uploads when they were very clear. Then it disconnected me

Vinson T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NikkiWilliams W. 
Évaluation :
4

My original pickup was delayed because of another customer, then I was sent to pick up another truck at a location that was closed, so I finally got what I had reserved four days prior at said location in Dallas, Ga. Uhaul made a way for me to get what I needed.

REGINALD H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marquis N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
5

The truck I rented was an older truck. It smelled like wet clothes from a cigarette smoker, which I had to put up with for 3 days. The interior lights did not work, so I had to use my phone's flashlight and use up more battery power. Then, to top that off, the cargo bay light also did not work. So I had to run an extension cord and plug up a shop light to use for 2 nights. So, if you rent a truck from here, make sure you don't get the one that's kept on site.

MARCUS S. 
Évaluation :
5

We were with this facility for about 31/2 years. They are always neat and clean and very professional with renters. I would recommend this place to store your things if you want it to be safe and secure.

BRYAN W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lonnellrose S. 
Évaluation :
2

Better fees. Better selection of vehicles

WELDON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joshua F. 
Évaluation :
5

Always have great service from Molly and Jan.

Dan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON T.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Always a pleasure to work with. Staff very friendly and helpful.

KELLEY C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott L. 
Évaluation :
5

Thank you for great customer service.

Aaron C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald K. 
Évaluation :
5

Very helpful and just plain nice? No surprise

JOSEPH W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cheryl C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEROME D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonia T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Myesha B. 
Évaluation :
5

Great experience! Customer service was very professional. Efficient and economical.

PATTY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
1

When I arrived to pick up my reserved truck I was told my reservation day was not until February? I had to go to a second location to get a rental truck. While driving it got dark and the drivers side headlight seemed to be aimed up and did not shine on the road at all. I also could not adjust the drivers seat at all. The bar would not release the seat. I had to drive for 10 hours barely reaching the pedal. I don't think anyone did a safety check. Is there a check for the headlights? This caused undue stress driving in the rain at night. Please explain the process for checking out the trucks before renting them.

Katherine J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHELLE E. 
Évaluation :
5

Staff at Alpha Omega is awesome!

Dan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THANG B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly W. 
Évaluation :
5

This is the third time I have rented at Alpha Omega and each time is a better experience then the last - the people make all the difference!!! Well done and highly recommended!!

Brian G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TATYANA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIAN G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher K. 
Évaluation :
5

Have a spare key 🔑 f rep do not tell u where to drop the key at and y lock it in the truck

KIMBERLY M. 
Évaluation :
4

The website failed to work properly which caused a 2-hour delay in getting the truck and my move time. Since there was a delay then I had to get a manual rental of the truck and lost the $10 subtraction on the rate due to U-Haul changing the pickup location to further away. This caused me an additional 18 miles at $.99 per mile and $10 in gas to go the extra miles. This is something Omega was unaware of and could not offer the discount which was provided by the CSR on the phone at the time of the reservation. So Alpha Omega did nothing wrong and actually saved the day as someone else was there to rent a truck which none were available. So, if he had walked into their office before me then I possibly could have had a bad day with a reservation and no truck that lost it to a guy with no reservation and did get a truck. Thanks

Allen P. 
Évaluation :
5

Nothing Everything was great

Henry V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jean D. 
Évaluation :
5

Girls were great at that location Easy to aquire and return. Will be back

Clifford W. 
Évaluation :
5

Excellent service an professional

JIMMY G. 
Évaluation :
5

Great guests service

Smael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lynda M. 
Évaluation :
5

The original booking was with Lock Box Self Storage at 4838 Macland Rd, Hiram, GA 30141. Their service was appalling, they didn't bother to call to say that they didn't have the truck we had rented even though they knew we were coming to pick it up at 9:00 am. ABSOLUTELY AWFUL MAN

BRENDON L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AGLAEE C. 
Évaluation :
5

The staff was fantastic with renting storage, but in last minute accommodations. Very courteous staff. The check in was also great in Jasper, GA. The gentleman was extremely nice. The TRUCJ was great!

Ginger L. 
Évaluation :
2

The truck needs repairs, the breaks or transmission makes noise at take off and stops. The clerk wasn't friendly at all, I asked for a storage unit, and she rudely said, I don't have any... she was very rude for no reason. Her customers service was not good at all. I will not use this location in the future, I have used them before this visit and that clerk was nice.

Doretha S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johnny R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven R. 
Évaluation :
5

Only down fall, website showed available by my house which is was not which added extra mileage on..but its all good..

Patricia L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Very friendly and accommodating. Would recommend them and use them again.

Rich S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
1

Vehicle was extremely dirty. Unacceptable for the U-Haul standard and COVID-19 protocols.

KENNETH H. 
Évaluation :
5

Staff was very professional.

Mack H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

The wiper blades must be replaced on this vehicle. Totally unsafe. Everything this else was excellent.

Steven C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

W Kyle P. 
Évaluation :
5

Truck very clean ran great employe very helpful and courteous office clean

GARNETT J. 
Évaluation :
5

Great facility

STANLEY B.  |  Expérience générale 
Évaluation :
5

I have had to storage my things on three occasions and each time I chose Alpha Omega. They are the best in our area in my opinion. Always polite, extremely kind and available when you need them. Thanks again Alpha Omega at the Dallas, GA location for taking excellent care of my belongings each time I needed you. I would highly recommend you to all my family and friends.

Kathy A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUA J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHRYN H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RITA D.  |  Expérience générale 
Évaluation :
5

Our family has used this company several times over the years.. staff is always helpful and site is always well maintained..

MICHAEL W.  |  Expérience générale 
Évaluation :
5

Everything good thanks

Pavel K.  |  Expérience générale 
Évaluation :
5

This facility is wonderful. I am so thankful I contacted them for my storage needs

NICOLE D.  |  Expérience générale 
Évaluation :
5

Very professionally and helpful

RHONDA C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA W.  |  Expérience générale 
Évaluation :
5

We had not expected that we would need extra storage, but Alpha Omega was right there, easy access & friendly ladies willing to help you. Would use them again if we needed to. Would recommend to our friends in that area.

MARLEEN D.  |  Expérience générale 
Évaluation :
5

We were pleased with this storage facility.

JOANNA B.  |  Expérience générale 
Évaluation :
5

Alpha Omega storage makes the experience of moving, no matter how big or small, easy. The staff is helpful and very personable. I`m glad I found them!

CARNITA B.  |  Premières impressions 
Évaluation :
4

I changed my move in date so my official review will be posted later, but I do like the fact that this facility has good reviews from customers. Customer service is important to me.

Privacy R.  |  Premières impressions 
Évaluation :
3

I was not able to find the location on Google maps, so I went to the Hiram location.

Privacy R.  |  Premières impressions 
Évaluation :
5

Staff is very nice and accommodating, units and buildings are clean and well maintained. I would definitely recommend this location.

Privacy R.  |  Premières impressions 
Évaluation :
5

Very Very Very friendly. You would have thought they were family.

THERMYN K.  |  Premières impressions 
Évaluation :
5

Extremely helpful!

Privacy R.  |  Premières impressions 
Évaluation :
5

Friendly and clean facilities.

Privacy R.  |  Premières impressions 
Évaluation :
5

Reserving online was very easy and fast!! Great facility for storage.. 97869786

Privacy R.  |  Premières impressions 
Évaluation :
5

Moving in was easy and the staff was very polite.

DEBORAH G.  |  Premières impressions 
Évaluation :
3

It's disappointing that I didn't get a drive up unit cause that is what I thought I was reserving. It would have been nice to be offered some sort of compensation for the difference in units.

Privacy R.  |  Premières impressions 
Évaluation :
5

Very friendly staff. Answered all questions I had.

Privacy R.  |  Premières impressions 
Évaluation :
5

Fast and friendly service and a good price for a lock.

Privacy R.  |  Premières impressions 
Évaluation :
5

Had a better larger unit available so I didn`t have to rent 2 units. Service rapide et convivial.

Privacy R.  |  Premières impressions 
Évaluation :
4

Friendly service. Online reservation was unnecessary.

MICHAEL H.  |  Premières impressions 
Évaluation :
5

Check-in was quick and efficient. Unit was clean and easily accessible. Will be renting a 2nd unit in a couple of weeks.

Privacy R.  |  Premières impressions 
Évaluation :
5

Check-in was quick and efficient. Unit was clean and easily accessible. Will be renting a 2nd unit in a couple of weeks.

Privacy R.  |  Premières impressions 
Évaluation :
2

I`m not happy that I misunderstood the $6,95 was just a reservation.I thought I recalled seeing something like $1 move in there were no options other than pay $87.

Privacy R.  |  Premières impressions 
Évaluation :
5

Great customer service and very accomadating.

Privacy R.  |  Premières impressions 
Évaluation :
3

didn`t move into storage

Privacy R.  |  Premières impressions 
Évaluation :
5

The service was wonderful and the clerk has a wonderful personality and very professional.

Privacy R.  |  Premières impressions 
Évaluation :
5

The unit was clean and in a safe place. I am happy.

Privacy R.  |  Premières impressions 
Évaluation :
4

I`ve have a great experience so far.

CHRISTIAN B.  |  Premières impressions 
Évaluation :
4

Excellent customer service. Beth anticipated any questions I would have and provided an answer as she explained the storage policies.

Privacy R.  |  Premières impressions 
Évaluation :
2

I reserved what I thought was a climate controlled storage, but when I went to look at the facility it was just an outside unit. Didn`t see any inside climate controlled storages on site whatsoever.

Privacy R.  |  Premières impressions 
Évaluation :
5

Quick and easy! I reserved online and was given my storage unit and key as soon as I arrived at the office. Just what I expected. Very pleased.

Privacy R.  |  Premières impressions 
Évaluation :
4

Reservation was as expected. Staff was very friendly and helpful. One issue no fault of the storage facility which was quickly corrected. Very good experience.

Privacy R.  |  Premières impressions 
Évaluation :
5

Helpful, friendly, fast service. Representative was very personable and knowledgeable.

Privacy R.  |  Premières impressions 
Évaluation :
5

The staff person was very helpful. We had a very smooth move-in process. The storage room was excellent for our needs.

ROBERT W.  |  Premières impressions 
Évaluation :
3

The staff was courteous and helpful. The facility seems clean, well lit, and secure. Online reservations were easy, though the size guide put me in a smaller unit than I preferred.

Privacy R.  |  Premières impressions 
Évaluation :
3

Very friendly office staff person.

Privacy R.  |  Premières impressions 
Évaluation :
5

Love it! the sales lady made everything very easy :

Privacy R.  |  Premières impressions 
Évaluation :
5

everything was as promised and the employees were helpful and courteous

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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