Évaluations des clients Alpine Storage LTD

Excellent service. Will definitely recommend them.

#1- The locations ability to be semi flexible with me being a little late, reinforced why i choose this location. #2- The COVID measures in place made me feel safe as a customer. #3- The staff at this location are the nicest Uhaul people I have ever worked with. Keep Up The Good Work!!!!

Tires were absolute junk and almost bald. This is a safety hazard and you guys could get sued if something were to happen to a driver.

N/a

Suggest waiting customers check in online to speed up process

Folks at the airport road FSJ location were very helpful. Thank you

Not one single thing, the staff were excellent and the vehicle ran great.

Excellent customer service from the ladies. I found this location to be clean and organized with quick checkout and in

Truck cab was sanitized, but it would be nice if the sanitizer /cleaner was wiped off the inside of the windows. Very greasy and made it hard to see out of, in low sun, until Windex and paper towel used. Otherwise, very good.

Fort St John location was great!!

26 ft truck had a "gallop" between approx 28 mph and 45 mph, and again over 65 mph, indicating tire/wheel trouble. Since this was the only truck available, I used it, as we were under a deadline. NOT the agencies fault in any way.

The consultant was super friendly and helpful. The pick up location had entered our drop off location in correctly despite the reservation and quote information. The drop off location consultant corrected this mistake so we didn't have to drive 7 hours to the incorrect location. Very efficient staff at this location.

I was lied to and told my total would be $91 they charged me $374 don't use these lying assholes

Very satisfied with the Ladies working there,were very knowledgeable, And the trailer I rented was nice to pull unloaded and loaded couldn't tell it was behind me All lights and breaks were top notch very pleased !!!!

Was a little nervous from hearing past reviews. But these ladies were amazing! It was such an easy transaction, would absolutely recommend!!

Particularly with the current Covid challenges, we found the staff very accomodating and helpful. The move went well, at a difficult time

Bald tires in a northern winter location Give you me heads a shake. Was a brutal drive and experience. No tread on the tires what so ever!

Nothing. Overall great experience.

Exceptional customer service, friendly and staff go out of their way to assist however possible. As well as a large selection of moving supplies I needed.

Used this location many times. Would recommend.

All good

Rented the trailer from 9 am and had back by 4 pm same day. They tried to charge me for an extra day when the yard was already in the yard for 2 days because the keys were dropped off at 9 am the next business day of opening and not placed in the drop box that I was not told about but rather should've assumed and known where to put them. (The lady on shift told me to come back Monday morning with keys and to close the account), the lady on shift Monday morning told me I was wrong.

All was excellent at the drop off location.

Great service!

No,everything was great

Everything was great

The manager went above and beyond to help us get out of the super icy/snowy lot. Truck was fine but she made the whole experience very positive!

Very friendly staff, convenient pick up location, truck was ready for exact date and time. Very positive and stress-free process.

Able to resolve a problem on my account quickly and get me moving. Ensured my trailer was hooked up and 100% before leaving. Office seemed like it has tons of moving supplies, boxes and specialty boxes.

Coolent temperature of the vehicle jumped to high after driving 2-3 km @ 50 kmph. It was a hazard. I drove few Kms only but should not put customers in risk. It could also disrupt my schedule.

The ladies at UHAUL were amazingly friendly and easy to talk to. They were also very informative for any questions i needed to ask.

Very nice staff . Thank u to Michael and Susan for all there help and support.

Michelle was very nice very helpful and very knowledgeable

The passenger taillight and side marker lights weren't working on the trailer .I should have checked them myself when I picked up the trailer like I do with my own .Other than that everything was great .Friendly service ,quick pickup .

Been here many times, always a good experience. My only issue is that the app doesn't work when trying to return the rental after hours.

Michelle was excellent. She helped me with my reservation that was just supposed to be 13 days. The PA scheduling part of Uhaul wanted me to check in the truck and get a new contract which would have made it very expensive but she made some calls and made some notes on my reservation while I was on the road and I ended up paying over a $100 more. If I have to move again from Fort Saint John, I would not think twice contacting to her.

They could have more trucks to choose from. The friendly and helpful staff at this location made the moving experience way smoother. I would definitely use them again.

Staff was helpful.

There was a coffee smell in the cab, someone must have spilt it before we got it. Lots of bugs dead on the front end, (But that is to be expected in northern Canada! did not affect the experience) but the drive and rain washed them off. Overall very good service.

the attendant was fantastic. Went above and beyond to help me in a last minute jam for a moving unit.

Very friendly and knowledgeable the young lady that helped me

I haven't moved anything in I need to talk to somebody. I don't have a key or a unit atm. I will be there as soon as they are open this week to figure out a storage unit.

Well done.

Very satisfied. Customer service was exceptional.

Customer service at this location was excellent! Helpful, polite , apologetic and accommodating!! Friendly environment.

They let me drop the trailer off after hours and explained very well where it needed to be parked. Simple service but much appreciated after the way the pick up at the shell went

Re adjust your pricing.

Nothing... the young lady went out odf her way to save me a drive to Chetwynd (1.5 hrs) by accommodating my request.

Friendly and helpful staff. Easy to access units!

Value for money storage facility