Nothing that I can thunk of. Customer service was 100 %. Will go.bacj if I ever need a uhaul again
TIMOTHY LUCAS
Customer Reviews for Altus Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Good as ia
william niccumExtremely easy drop off process.
Benjamin VanDenBroekewould be nice if they were more available at any time for returns
JANE PRIVETTNot any thing I can think of at the present.
Richard ThomasKnob for Air / heat control broken. Drivers headlight low beam not working had to drive at night with Highbeams.the gentlemen that worked there were very nice.
Frank CiminoThe Office personnel were rude on the phone and was angry that the equipment was dropped off at another location, since this location decided to take several days off and not return phone calls. My credit card was charged (without) my consent for additional days even though the equipment was dropped off prior to the due date. After making a call to the main U-Haul offices the funds were credited back to my card. This drop off location should not be allowed to continue to do business as a U-Haul location.
Robert McGillQuick service
william niccumAlways a great experience. Will rent again and again. No improvements just continued great service.
STEVE GLENNVery Friendly and helpful!
Edward DeCristiDidn't even make it inside before they came out and took care of my equipment. Friendly and helpful.
Phillip BlaisseStaff was very courteous and helpful. I will do business with them again.
Doug GerrardI was very displeased when I got a phone call telling me that the truck I reserved online was not available and that I would need to drive 60 miles to pick one up. Why let me reserve it online if it is not available?
Jeff HastingsNever had an issue the entire time that I was there.
TRAVIS WILLIAMS-ROOD | Expérience généraleI feel like I was robbed. I rented a $19,9 van and was charged a rate oh $89 this is completely unacceptable as this information was not disclosed to me and my wife at any point by the representative. I am deeply disappointed
Ousmane SowVery nice people working and they were fast at getting me a truck.
SHEILA LARAThis was the most pleasant rental experience I've ever had. Equipment was in great shape and ready to go when I needed it. Awesome.
George DuffyExtremely friendly, super helpful. This was my first contact with locals at my new location and it 100 % made my day.
Cody HortonAll was excellent.
CHIFFON INGRAMThe customer service was excellent.Mike knows the ins and outs of the business.This is the second time I did business with him again customer service was excellent.
AUGUSTO DUENASYes the inside was very clean which is very important when hauling your great, and customer service was excellent and curious.
Tony GuytonMake location for return clear from start.
Nancy VaughnVery quick, knowledgeable and helpful
RICHARD STEENVery friendly people would definitely recommend
Andres Benitez | Expérience généraleA great facility to store my things! Great owners, always friendly and courteous!
VICTORIA HERNANDEZ | Expérience généraleHad to find a large outdoor storage site for a short storage need and they had exactly what I needed. Quick on the paperwork to sign up and close out. Great folks.
STEVE WALKER | Expérience généraleExcellent transition to our new home. I loved that you all made payments so easy. Thanks
LARETHA JOHNSON-VINCENT | Expérience généraleI had to wd40 the door tracks on my unit e 178. Not sliding good and missing a pull rope. All else very good.
Rome Johnson | Expérience généraleFriendly n helpful.
SYLVIA TRUJILLO | Expérience généraleThis place worked well for what we needed. The only constructive criticism I have is that they need to figure out something to do with the insulation. The stuff falls from the ceiling constantly and covers the stuff in the storage area. The staff is very friendly and accommodating!
DAVID ALBERTSON | Expérience généraleThe insulation in my unit would constantly fall onto my property. It had excessive spiders & spider webs. A little spraying would help control critters.
MICHAEL WEST | Expérience généraleThanks!!
MIKE MUNN | Expérience généraleI really enjoy the owners, very friendly and willing to work with you. This is the second time I have used them and my parents have been using them for years. I recommend this facility to everyone.
ASHLEY JENNINGS | Expérience générale