Évaluations des clients America United Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de America United Services

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CHRIS B. le

Évaluation :

The person at the dealer was sloppy and very unprofessional. She didn’t seem to understand how to work the system and basically copied all the information for my reservation from my online Uhaul account. She also gave me a piece of equipment that wasn’t assigned to me. The location also made it so difficult for me to back a truck up to my rental trailer I had to get someone to help me manually move the trailer 180 degrees to put it in a better location for me to back my truck up to it. Worst experience ever and I will absolutely look elsewhere before renting with Uhaul.

Abraham H. le

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Well maintained truck and trailer!

Leticia I. le

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Le client n'a pas laissé de commentaire.

Raechel H. le

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They didn't read my contract allotting me 7 days instead of 5 and charged me for 3 additional days! What kind of scam artist is running this place? And the location is damn near inaccessible with all the used cars filling up the lot.

Luis M. le

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The only thing I don’t like is that you can drop the equipment where you want to they only give you a few choices

Christopher O. le

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Albert the assistant manager was very rude, when I called to follow up on a rental issue. I asked him for his last name, he said it was uhaul’s policy not to give out last names. When he was being rude I asked for the 1-800 number so I can talk to someone else about the equipment rental issue. This Albert said it was against u haul’s policy to give out the 1-800 number. Albert should not be affiliated with uhaul in any way. He gives u haul a bad name.

russell B. le

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Give the awesome lady who helped me a better office.

Edward O. le

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Le client n'a pas laissé de commentaire.

Edward O. le

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Personel were friendly and helpful. The paperwork was not in order and had to wait till it was corrected because of the original truck exchange.

thomas F. le

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No location wanted to receive the truck back. We went to 3 locations and ended back at the second location. The 3rd location called the corporate office at uhaul and sent us back to the second location. That is 4 trips we made trying to return the uhaul. This event cost us time and mileage charged to our account!! We were told by an employee at the second location in attempt to turn the uhaul in, that the owner is mean! Thanks for the poor customer service and the run around on our dime!! Please feel free to call me for more information!!

Christine D. le

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We made reservations on line for a trailer rental. We made a mistake and rented it to return to the same location. However, when I went to pick up the trailer I explained to the gentleman that we were not bringing it back to El Paso, we were turning it in to Alamogordo. I told him that twice. At two different times while we were going through the contract. Never once did he say if you don't turn it in to El Paso, you are going to be charged extra. We ended up with a $252.00 charge for not turning it in to El Paso.

MARCUS G. le

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Le client n'a pas laissé de commentaire.

Rod B. le

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Quick and speedy service

ALEXIS H. le

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Le client n'a pas laissé de commentaire.

Maria R. le

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Everything was perfect. Am looking forward to needing your services in the future??????????????????????

Luis B. le

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everythin was good.

evelio G. le

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Bether atenctón