Customer Reviews for American Mini Storage Plaza
(U-Haul Neighborhood Dealer)

52 évaluations

100 Mary Lynn Dr, Suite 17   Georgetown, KY 40324

(502) 603-6936

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Samedi : de 9 h a.m. à 2 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(502) 603-6936

100 Mary Lynn Dr, Suite 17
Georgetown, KY 40324

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–4 pm
  • Samedi : de 9 h a.m. à 2 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Great customer service!!

Charles Smith 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale Proctor 
Évaluation :
5

Absolutely excellent! Great service all around! Definitely will be using again!!

Terry Hensley 
Évaluation :
5

Have a storage unit at this location. She is very polite, helpful and informative. An asset to cherish!

Deborah Shanks 
Évaluation :
4

The vehicle we hired has a definate vibration. Either wheel balancing or something else.

Noeline Clare-Talbot 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua Dodd 
Évaluation :
5

Returned the rental to this location and rented a climate controlled storage unit here. Brandy was very helpful on the phone answering my questions about the return and rental of storage. On arrival she was friendly, professional and took time to explain everything. She is an asset to your company!

Deborah Shanks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Holcomb 
Évaluation :
4

Very nice and helpful staff. Didn't know she was getting a return but took care of it quickly. Also listened when I told her the battery is probably bad. Said she'd put in a work order to have it fixed.

Steven Fitzpatrick 
Évaluation :
5

The clerk was super nice and professional at our pick up location on Mary Lynn drive, Georgetown Ky 40324.

Melissa Robinson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sam Griffin 
Évaluation :
5

The truck was great and the staff were wonderful.

Susan Church 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marcia Wallace 
Évaluation :
3

When I arrived to pick up my truck I was given the oldest one on the lot. It was a 2007 vehicle. The passenger side mirror would not budge. I returned it for a newer model - this one had 4K miles on it. This subtracted from my rental time and delayed my overall move. The woman who helped me switch out the vehicle was very helpful. To UHAUL: get rid of that vehicle!

Susan Bukowski 
Évaluation :
4

The location was closed when dropped off.

Stanley Kujawa 
Évaluation :
5

Agent listened carefully to concerns about how the truck ran. She took time to document everything. That was reassuring. Merci

David Shelton 
Évaluation :
4

She was kind and friendly. The truck was clean and ready in a timely fashion.

Lesley Huff 
Évaluation :
5

I absolutely would recommend this place. The lady at the drop off was pleasant and I enjoyed talking to her. She did a great job on checking in the vehicle.

Alan Highley 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Federico Aponte 
Évaluation :
5

The woman that ran it was so nice and respectful I will definitely be back for business

JOEY CUMMINS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Hicks 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eddie morgan 
Évaluation :
5

They were amazing and very helpful!!

Nichole Blum 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hugh Clare-Talbot 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mason Finch 
Évaluation :
5

Nice and friendly staff. I got there right at closing time and she still took the time to get me taken care of.

Lowell Frashure 
Évaluation :
5

Get more dollies. All types. I was counting on 2 types of dollies so I could move by myself and reserved them. When I picked up, I was informed they didn't have any at all. I was understanding but when I called around no one had any, yet online it showed they did. I was told by each location that you don't keep up with that. I had to scramble to find help moving at last minute and probably overpaid. But otherwise had a good experience.

Franklin Bart Adams 
Évaluation :
5

No improvements needed. The lady who checked me in was very nice, professional, and friendly. She explained everything in detail and the rental went without a problem.

joann hutchins 
Évaluation :
5

Brandy is amazing! I will definitely be doing business with them in the future.

Michael Rambo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ricardo Fischer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen McKenney 
Évaluation :
5

Very friendly and helpful

GARY HUMPHREY 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE BALL 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Zelensky 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory Stratton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mikayla Linda Briggs 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE FORMAN 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Pickering 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erik Foster 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff Beagle 
Évaluation :
3

I made a reservation 3 weeks prior at a different location but when I arrived to pick up, they didn't have any trucks available so I had to drive 30 minutes out of town to another location to pick up a truck. They should have offered me a discount for the extra time and mileage for the inconvenience

kelly tripp 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara Tevis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Long 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler Russell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael skaggs 
Évaluation :
5

The lady at this uhaul location was very customer friendly and very knowledgeable. I would definitely do business again with this uhaul location on Mary Lynn drive in Georgetown KY.

Page Ray 
Évaluation :
5

Michelle was very helpful and went out of her way to make sure the U-haul truck was returned in a timely manner for me to use with my move. She was very friendly and helped me through the whole process. Dave Roberts

DAVID ROBERTS 
Évaluation :
3

Took 2-3 to drop off the truck. Your website was down and customer service took over an hour to contact me. I am thankful that I only live a few miles away. If you are having technical difficulties record a message on your customer service line with instructions.

Robert Culbertson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARY HULIN 
Évaluation :
5

They did not provide the moving dolly I ordered

Jeffery Hall 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Shepherd  
Évaluation :
2

As i dropped the uhaul off some lady tapped on my window and said "hand me your keys" it wasnt until i finished my dropoff procedure that i asked who she was and then she told me that she worked for the storage company. She should have told me from the beginning in a proffesional way who she was and that it was ok to give her my keys. I thought she was the next person picking the truck up or possibly someone trying to steal the truck. It was unproffesional that she did not announce who she was and just simply demanded my keys with no explanation.

Joseph Wallin 
Non les évaluations ont été soumises pour cet établissement.

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