Évaluations des clients American Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American Mini Storage

Cote générale :

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CHARLES EDGAR W.
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No improvement needed. I was very happy with my rental. My van broke down on hyway 95 and I was in a bad situation .Gary handled everything perfectly and made a terrible day good again. Thanks again Gary

Zachery J.
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Le client n'a pas laissé de commentaire.

BRIAN D.
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Gary did a great job finding me a 15 foot truck at the last minute. Thanks again.

Amy V. | Expérience générale |
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Price was right and the gentleman, I believe Gary?, was so nice, friendly & helpful. I’ll definitely use again if ever I need another storage unit. Amy Vogel

Mary H.
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Clean friendly convenient location. The owner Gary was so helpful. Fast and efficient. Reasonable priced. I'll definitely recommend this storage facility.

Jeff M.
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Le client n'a pas laissé de commentaire.

Marc H. | Expérience générale |
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Very nice facility and easy to use.

JAMES F.
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Le client n'a pas laissé de commentaire.

SHEILA S.
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Excellent Customer Service!!!

Steven M.
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Great drop off service. Knowledgeable and friendly. Fast and efficient too.

Marvin S.
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Le client n'a pas laissé de commentaire.

Verlisa H.
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Le client n'a pas laissé de commentaire.

Charles S.
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Gary at this location is terrific. He is helpful and goes the extra mile to make sure all is correct. I enjoy doing business with him.

Gary M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

David L.
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Le client n'a pas laissé de commentaire.

David E.
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Great customer service

Brian D.
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Gary and his staff are devoted to legendary customer service. They are knowledgeable is all aspects of what Uhaul has to offer. The facility and equipment are clean and safe. Thanks for all the help.

Zuzu K. | Expérience générale |
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Great service would use again in the future

Adam B.
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Don't schedule a pick-up time when the place is closed. I was told the equipment would be returned at 12 and I told them I would pick it up at 12. The U-Haul scheduler said I should wait and pick it up at 1pm, which I agreed to. However, when I arrived at the rental place, I was greeted with sign that said out to lunch from 1-2pm. I had to wait for and hour. I was very disappointed with that and will use a different company next time.

ian W.
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Le client n'a pas laissé de commentaire.

CHARLES S.
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Please commend Gary at this location. I have been there 4 times now and every single time he has been kind, polite and extremely helpful. I will refer others to him.

Wade S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Tammi M.
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Le client n'a pas laissé de commentaire.

Christan C. | Expérience générale |
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Everything was perfect. Can't say enough about this facility and the staff.

Julie S.
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Quick and clean. Well maintained vehicles. Gary is very good and runs a tight ship! I would definitely rent from this location again.

jonathan l. | Expérience générale |
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Le client n'a pas laissé de commentaire.

MONICA T. | Expérience générale |
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This was the worst customer service I ever had in my entire 51 years. I’m ver disappointed with this place and the manager that worked this place. We tried to resolve both concerns and they were unwilling to assist in any way.

MICHAEL H.
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Le client n'a pas laissé de commentaire.

NICHOLAS M.
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Owner was exceptionally friendly and helpful!

BESSIE A.
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Very friendly to work with. Price, location great.

Vera G.
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We had an excellent experience with Gary. He is friendly, efficient and professional. The property at American Mini Storage is charming and kept in immaculate condition. I highly recommend!

MARK P.
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Le client n'a pas laissé de commentaire.

BRETT W.
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Everything was great all the way to the service. Thank you again for everything.

Lew W.
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Le client n'a pas laissé de commentaire.

Marcus W.
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The people were nice and professional and affordable thank you

Tyler L.
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Make sure your trucks are well maintained because when I showed up the 15ft truck I reserved had broken down when the facility manager went to start it so I had to get a smaller truck

MARGARET L.
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Le client n'a pas laissé de commentaire.

Lashay H.
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Le client n'a pas laissé de commentaire.

MARWAN H.
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Mr. David Who helped me is excellent in every way. He is polite, customer focused, very friendly and extremely helpful . I truly appreciated his superb personality And great assistance. We will Definitely be back doing business at this location very soon. Thanks again David for everything.

Charles T.
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I wish I could remember the guy's name who took care of me but he was fantastic! Friendly, outgoing and very helpful. We checked the gas, checked the vehicle, checked to make sure that I folded all of my blankets properly and I was off the lot in two shakes of a lamb's tail. He emailed me my invoice shortly thereafter, just as he promised. Outstanding service my friend!

Paul B.
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Very well run location. Check in and return both were smooth and seamless. No hassle service. Parking at this location can be a little confusing.

wilson D.
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n/a

CHRISTOPHER D.
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Le client n'a pas laissé de commentaire.

Ken D.
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The gentleman who worked with me was polite and courteous.

MICHAEL M.
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Have used this location approximately 7 times past 3 years. Always helpful and professional.

RANDAL B.
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Dave was fantastic. One of the best experiences I've had with a rental company. He was incredibly helpful, friendly and accommodating.

CHARLES L.
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Everything about the experience was perfect....explained the options and helped me make the right decision. The truck performed flawlessly and the AC was COLD. Greg and David were precise on check out & in process .....Close to my home and clean clean clean !! Best rental I EVER Had anywhere in the country

Phyllis M.
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Nice job on both ends of the leg.

ALYSSA R.
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Le client n'a pas laissé de commentaire.

JAMES I.
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Le client n'a pas laissé de commentaire.

MIRENA N.
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Great experience all around! Thanks guys!

Rose B.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

Mike O.
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Extremely clean facility. Very polite and professional attendant.

Mark T.
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the rental location was fine, the website rental of the vehicle as not so great

Trey K.
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Le client n'a pas laissé de commentaire.

Stanley L.
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Le client n'a pas laissé de commentaire.

Daniel Henry S.
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Le client n'a pas laissé de commentaire.

Mark J.
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not much..I was well pleased with the service..

Elizabeth P.
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Le client n'a pas laissé de commentaire.

Gary Q.
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Le client n'a pas laissé de commentaire.

Deborah M.
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Le client n'a pas laissé de commentaire.

Alvery L.
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Returned truck about 16 hours early and i think custmors should get a little discount for that.

Brian K.
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Le client n'a pas laissé de commentaire.

John B.
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The best U- haul store in your system. It could be a poster location for your company owned stores.

Damon M.
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Easy to rent and nice people!

David R.
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Great place to rent a Uhaul or storage unit. Very friendly and accommodating to our rental needs. Truck and facility very clean and safe. Dave and Gary will help you in what ever you're needs are, definitely call them first, no one else in town is this happy and friendly to help you.

Kristopher P.
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Le client n'a pas laissé de commentaire.

Randolph S.
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Le client n'a pas laissé de commentaire.

Arthur C.
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Le client n'a pas laissé de commentaire.

craig W.
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You're Already Doing A Great Job!!

Marilyn G.
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We prefer the personal check in and out.

craig w. | Réservation |
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Very helpful & friendly!!! Thanks!!

Cheryl L.
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Le client n'a pas laissé de commentaire.

Daniel L.
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They need to be more diligent with the fuel quantity at pick and not blame the customer for not "verifying" after the customer had a picture proving the fuel level was inaccurate. More transparency regarding fees, at the time of booking. There was no mention that the location was closed on Sundays or there would be a fee to drop it off on Sunday in the middle of the day, or anything about self check-in to avoid an "after hours" fee.

james D.
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Le client n'a pas laissé de commentaire.

Carolyn M.
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Dan and Gary were very polite and accommodating

William L.
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Le client n'a pas laissé de commentaire.

Deana M.
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Nothing that i can see, everything was handled perfectly

steve T.
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David (staff) provided excellent friendly customer service. Went extra mile in giving us all and best options for our rental. Have rented vehicles and storage before this location (top notch).

Frank P.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

JUNE P.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

Chris B. | Réservation |
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The staff was very helpful

chris B.
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The staff was responsive to my needs and very gracious. They made you feel welcome.

Elizabeth S.
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Le client n'a pas laissé de commentaire.

Toni G.
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The gentleman at the st. Augustine location went above and beyond anything we had expected. He was very friendly and knowledge of Uhaul. Thanks for all the wonderful help

Joe S.
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Make sure unit is clean inside.

Huan T.
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Le client n'a pas laissé de commentaire.

WILLIAM T. | Réservation |
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David made everything go smoothly. The facility is well maintained and organized. Thanks.

WILLIAM T.
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David did an outstanding job getting my rental equipment checked in. He was very helpful and informative.

Jerry D.
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Le client n'a pas laissé de commentaire.

Ellen L.
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Le client n'a pas laissé de commentaire.

Kevin M.
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Le client n'a pas laissé de commentaire.

Christopher M.
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Picking up the truck and returning it was made extremely easy because the office workers were available, friendly, and helpful. Big shoutout to David, who made our long 2 days of moving easier. Will definitely use this location again in the future!

Tanya J.
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Can't imagine a better place to rent for any move! Perfect customer service and vehicles to satisfy everyone in need of a uhaul??

william C.
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Super easy to work with and very nice. I will rent from them again.

Daniel B.
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Your service dealers were outstanding but getting the reservation set was a problem. The location for pickup was changed, the agent was sending me to a location 35 miles from my home and did not add extra miles with the final location. I ended up a 30 mile upcharge. Not your best effort.

Chris K.
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The representative, David I believe his name was, couldn't have been nicer. The rental was clean and ready to go. This was an excellent experience.

Carolyn T. | Réservation |
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David was so nice. The facility is super clean and friendly. It is the nicest storage facility we have ever seen or been to.

Bruce W.
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Le client n'a pas laissé de commentaire.

tim W.
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All of the employees there are amazing!!! Super friendly. Let's face it, nobody likes to move however, these guys make it a great experience.

James S. | Expérience générale |
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Very Clean property that was well maintained by the Manager and His Team! Easy to get in and out of, at a convenient location just North of St. Augustine! Would Rent again if needed!

Brigitte A.
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Le client n'a pas laissé de commentaire.

THOMAS T. | Expérience générale |
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The Best storage place in St. Augustine. By far. Very well run and Great staff. I was completely satisfied with my time there and would recommend it to anyone who needs a storage company

DANIA B. | Expérience générale |
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I was very satisfied with this storage unit. It was always clean, well lit, available. There was only one time I needed to get to my unit but it was closed. Wished it was 24/7 access.

Vivian J.
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It was a great experience. The only problem was that the employee was 15 minutes late and did not open on time

Terry H.
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Le client n'a pas laissé de commentaire.

krista t. | Expérience générale |
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Thank you!

James T.
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Le client n'a pas laissé de commentaire.

RICHARD S. | Expérience générale |
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Excellent place

Gene A.
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Le client n'a pas laissé de commentaire.

Eric D.
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Explain the Safemove charge to the renter at the time of rental. I did not realize it was optional.

WAYNE R.
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Le client n'a pas laissé de commentaire.

James H.
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Le client n'a pas laissé de commentaire.

Donald C.
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None. Very professional. Sell your trucks suspension system to Jaguar to improve their sales. Comfortable truck, easy to drive.

Angela D. | Expérience générale |
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Very helpful personnel on site.

DONNA P. | Expérience générale |
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If anyone needs a storage unit, this is the place to go for that service. I should know, I rented from them for 18 years.

Gary Q. | Expérience générale |
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This facility was very clean and the staff were very friendly. This is a secure facility with good hours to get to your unit. I would highly recommend this facility to anyone needing a storage unit.

JAY B. | Expérience générale |
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Great facility and very convenient to my home

COLEEN M. | Expérience générale |
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Only negative is the hours you can enter. Would definitely use again.

CHRISTINE T. | Expérience générale |
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This storage facility was the easy to work with. The staff was friendly. I felt very safe when being there alone. I’m very happy with the service and grateful I found this place.

ROBERT S. | Premières impressions |
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Very nice place. Hours for access are 9pm should be later

Non reviews have been submitted for this location.

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