Évaluations des clients American Self Storage #6

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American Self Storage #6

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Billy R. le

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Le client n'a pas laissé de commentaire.

Blake S. le

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Great people. Had issues with computer but overall great to deal with and would use again! That’s for the excellent customer service!

Buck C. le

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Need to provide a 2nd lock box for 24/7 access.

Darren B. le

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Le client n'a pas laissé de commentaire.

Charles M. le

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Le client n'a pas laissé de commentaire.

William W. le

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Le client n'a pas laissé de commentaire.

Rickey M. le

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Le client n'a pas laissé de commentaire.

Amberlyn P. le

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Le client n'a pas laissé de commentaire.

robert R. le

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Le client n'a pas laissé de commentaire.

Chloe O. le

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Le client n'a pas laissé de commentaire.

john C. le

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The location is a storage unit on a 4 lane road. There is no room to maneuver a large truck. They painted the instructions to enter one of the 3 possible entrances on the pavement which is impossible to see. If you enter the other two there is no room to maneuver and you have to back out onto the street and thne go against traffic. Proper signage should be required by U-Haul.

Corey C. le

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Le client n'a pas laissé de commentaire.

Alex A. le

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Le client n'a pas laissé de commentaire.

Kelly S. le

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What can you do... TERMINATE that locations representation of U-Haul. It is a storage facility and lady in the office was very inappropriately dressed for conducting business. She continually complained about the U-Haul software and how it never wants to work right. After about 20 minutes, she finally get me checked in, on a reservation I completed online. Then she told me to go to the back of the storage facility and find my own trailer. I drive an extended Chevy Suburban, which makes small places hard to get around, and this was even worst. I finally got hooked up, and again because of the length of my vehicle, I had difficultly getting out of the storage facility. After finishing the use of the trailer, I went to return it, and the lady was unable to properly check me out because she was dumpster diving. And seriously I mean she was inside the dumpster handing out items to a man. It looked like they intended to sale the items in a garage sale or something. I was appalled by the fact this location represented U-Haul, I guarantee I will never return to that location, and I doubt I will ever use a storage facility that handles U-Haul again either.

Gabriel B. le

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I was a bit skeptical at first just because of how the property looked, but the staff was trustworthy and helped my move go smoother.

Ashley M. le

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I returned my U-Haul the same day I rented it. I called U-Haul and they texted me a drop off location. Then my card was charged an additional $60 because the location they sent me to was close. I called the owner of the location and she was rude from the beginning. Now I've been attempting to call U-Haul customer service and I've been on hold for 30 minutes. Terrible experience and I am completely unsatisfied. I would tell the next customer to take a picture of their truck when they drop it off.

Jay J. le

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The lady who facilitated the rental was happy, very efficient and at the same time, thorough. I was impressed.

Tom B. le

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Left brake light didn't work and no one on staff to repair.

PAUL E. le

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Le client n'a pas laissé de commentaire.

Chad S. le

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Great customer service and everything was quick and ready to go.

KATHI F. le

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I really wanted a cargo truck, but ended up with cargo van, which was cheaper per mile than truck. Employee was very pleasant and helpful and being able to leave the key in a drop box after hours was a plus.

APRIL M. le

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God is working miracles thru the people that run this location...amazing people.. if I ever need another uhaul or storage this is definitely first choice .....i will reccomend this location to everyone that asks

Saturn P. le

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Le client n'a pas laissé de commentaire.

charlotte P. le

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Le client n'a pas laissé de commentaire.

glenda B. le

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Le client n'a pas laissé de commentaire.

kyle F. le

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Le client n'a pas laissé de commentaire.

Lakissia S. le

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Le client n'a pas laissé de commentaire.

Steve M. le

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Le client n'a pas laissé de commentaire.

REBECCA N. le

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Rented a storage unit for my mom. Stopped at office 2x to get my name & info OFF of it. I kept getting enails, reminders, etc.

Whitney G. le

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Very nice customer service kept a dollar with me

Kerri P. le

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Vincent was very professional and courteous. Very eager to please.

Sharon J. le

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Le client n'a pas laissé de commentaire.

Paul K. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Le client n'a pas laissé de commentaire.

Trenton C. le

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Le client n'a pas laissé de commentaire.

SUZANNE f. le

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I had great experience with american self storage the lady that is running that specific one is very nice and helpful and she even help me transfer to a bigger unit witout any complications .