Barb was a delight to work with, and made a stressful situation much more manageable.
MARK R
Customer Reviews for American Storage Systems
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Service amical
ANTHONY CThe woman that checked me in and helped me I believe her name was Barbara was wonderful. Very professional helpful kind. Easy to work with great experience one of the best I have ever had with a U-Haul.I'm
Wendy CNothing barb was great
FRANCIS STell me to take picture of odometer and fuel gauge before dropping keys in the box
TRACY AFive stars to the customer service lady at the desk. She is very knowledgeable and has a fantastic attitude. She is a multitasker and treats all of her customers very well. Whatever you are paying her, it's not enough.
PRISCILLA EGreat folks
RONALD CPlease see the review I left for U-Haul location at 330 Pony Farm Rd., Oneonta, NY. It's an A+++ review.
ORLO WVery friendly personal. The equipment in good and clean condition. I am recommending this location.
ROXANA TThere was only 1/2 tank of gas, when we picked it up.
Joshua Galways at ease at this Uhaul location. Barabara gets it done and gets it done personable and right. I won't go anywhere else. Merci encore!
ANGELICA PA++. Another great experience and will be my go-to location for U-Haul rentals.
BENJAMIN MBarb is the kindest, knowledgeable and professional woman. I had a very difficult situation come up with my delivery and she assisted me with ease and EXCELLENCE. Im grateful for her kindness.
SANTA DExcellent transaction from start to final destination where the receiving UHaul has also been excellent in all our previous needs.
LEO JAll good
GERALD DVery knowledgeable and well spoken and professional Barb is awesome
Richard RI am extremely happy with the service I received. Representative was friendly and professional. The vehicle was clean and ran well.
ERIC WRien
JAMES RGreat experience.
SAMUEL CService great. Price right. Equipment ready quickly and on short notice. All well.
DAVID JThe clerk was very knowledgeable, friendly, and helpful. I was very pleased with the experience.
RICHARD EAmerican Storage Systems is a great place to use for my U Haul rentals. Spotless, convenient, affordable and Barbara was wonderful to work with. I would recommend this location to anyone.
PATRICK JExcellent service!! My attendant was friendly, knowledgeable,and did an excellent job!
TYRONE TExcellent service and great location convenient to parkway
CRAIG RBarb is amazing! She was so fast, friendly and efficient.
Rebecca WBarb was as awesome as ever. Quick and easy in and out rental.
SANDRA IIt's availability made life much easier for me. Excellent location. Staff exceptional.
Douglas K | Expérience généraleGreat uhaul dealer.
PETER PWhy is so difficult to get a trailer to tow. Never seems the tow vehicle or towed vehicle meet the standard
Paul GVery helpful all along the whole process - a good experience! Driver especially appreciated video while in Reverse.
Kristina TNothing that I can think of.
PETER PBarbara manages and represents U-Haul with a professional and congenial manner. I am a return customer since Barbara has managed this location. Thanks, Barbara.
Marjean oThanks for the friendly service!
Scott EGreat job every time.
Timothy SBarb is the best! Above and beyond her duties to be helpful and kind.
James MBarb is amazing! So caring and excellent! Her business neighbor Chris from Directive (a good friend of mine) referred me to her. I rented a trailer for my motorcycle but unfortunately the cables didn't work so she had another option for a closed in trailer for the same price! I got my bike fixed early and I would suggest this U-Haul establishment to other people!
Megan RMy experience Barb H at UHaul store was pleasant and friendly. Barb was very knowledgeable and helpful not just the first weekend I rented but also again the following weekend !!
Tina DThe guy never completed the equipment return. I had to call to get them to complete the return.
Clayton BNothing. Everything went very well
JOHNC MBarb was amazing and so funny.
Kuytim RAnother great rental experience - Staff very helpful and friendly
DARRIN LThe counter person James was very rude. He wouldn't help with a problem i had just told me tuff look .i asked him for a different trailer and was told he didn't have time for it. He also changed me for a extra day.
Michael VI returned the trailer after hours so no staff on site. Facility easy to navigate and plenty of drop off space available.
DARRIN Lnithing
rodger mAwesome service and ease of processing.
Jeff BSuperlative customer service. Thank you Barb.
david hGreat Service!
Charles BI've rented from several storage facilities since 2010. My experience with American Storage Systems has been exemplary. Manager Barbara Hazen (BARB.HAZEN@comm-innovations.com) is a treasure. Her knowledge & expertise were extensive. She made my very difficult transition & move much easier. Aside from that, she has a great personality & a no nonsense approach that make the conditions of renting a unit very clear. It has been pleasure renting from her over this past decade.
HARRY C | Expérience généraleNothing barb was great
Frank NThe lady that helped me was great! Super friendly and great to talk to!
Aaron MEverything was very easy at turn in. Very cordial. Will rent again. Very good experience overall
Francis TAlways super friendly service
Boudewijn SAnytime I needed anything they were always super friendly and helpful
Charles F | Expérience généraleGreat folks!
LEBARON BAmazing Customer Service! Great place!!!
Rhealeen OClear the parking lot when it snows. No one there at the time of drop off
Richard WI could t recommend the service here more. Not only were they helpful but they were very friendly and made me feel like I was not just a number.
Scott WNothing everything was perfect great job from Barb
Frank SBarb was extremely helpful and very eager to help us in any way she could. I hope she stays with your company for many years to come. Jim Ash
James A | Expérience généraleWe could not have been more satisfied. Barb took care of everything. She is amazing and I would highly recommend your facility and I cannot thank Barb enough for all of her help and caring. Thank you again.
Frank T | Expérience généraleBarb was the greatest employee you have there. She took care of my wife and I. I would recommend your facility to everyone. Thank you for all that you do. ❤
ENFORCER T | Expérience généraleThe unit was perfect and every employee is extremely helpful, friendly and knowledgeable. Will rent there again when I need storage. Best in Oneonta!
Wendy M | Expérience généraleBarb has always been tremendously friendly and helpful. We will be back in the spring to park our camper in the secure lot. Have a good winter!
David B | Expérience généraleThe manager was incredible. I will recommend this facility with 0 reservations.
Donald L | Expérience généraleI parked my T@b trailer at this facility over the winter. It is in a great location. I will continue to use this facility as long as they have room.
Mary T | Expérience généraleWas very satisfied with both the facility and my interactions with staff. Barbara is a great person for working with people. Both friendly and professional.
Melita B | Expérience généraleHaven't moved anything in yet but I liked the location and security measures taken. Only using the storage unit for about 6 months but I'm comfortable with what I see so far. Josh was very helpful.
John M | Réservation