Évaluations des clients American Storage Systems

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American Storage Systems

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

tom C. le

Évaluation :

Basically try to give any info to the customer. They have a lock box where the keys don’t fit. Told me to leave the keys in the glove box (only after I asked). Since I’m responsible for the vehicle I locked the doors. Got 4 calls while trying to work the next morning of them looking for keys, then when I called back I got attitude. Then I got more calls (apparently they don’t communicate so not everyone knew that I called back so they were still looking for the keys after I called back and told them where they were). Go here if you like confusion and harassment for doing what they tell you to do.

Jason D. le

Évaluation :

Tires were completely worn out and unsafe

Richard T. le

Évaluation :

Josh the representative there was extremely nice and helpful.

BRETT S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Willard A. le

Évaluation :

No windshield washer fluid

Richard S. le

Évaluation :

Reserved equipment More than 2 weeks before picking up. Received a call the day before telling me i had to go to another location, 15 miles out of my way, because they did not have what i reserved at the location i chose... Never received a call other than the one from the Center i was to pick it up from. Corporate Failed...

Michael V. le

Évaluation :

I have ordered 2 dozens of furniture pads. At the time of truck pickups, they were out of stock. In the truck, the button "Service engine soon" was always on which made me nervous.

Kim G. le

Évaluation :

There were no blankets available that we had rented and we were not made aware of that until we showed up

Ciro A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tom Z. le

Évaluation :

Nothing. Everything was excellent.

Henry N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jim T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Autumn S. le

Évaluation :

We needed the vehicle "right now" and the location made it happen. They did a great job of explaining the contract and ensuring we were comfortable with the rental We've used this location in the past and as before they have gone far and beyond.....Great Job!!

Nancy H. le

Évaluation :

Not a thing the staff was so friendly and accomodating and everything went perfect!

Frank S. le

Évaluation :

Internet was down at time of pickup everything had been done on iPhone and on return parking lot was being seal coated very inconvenient employee was very helpful and did the best he could

Crystal M. le

Évaluation :

When we went to pick up the trailer there was a truck parked in front. We had to maneuver around the truck to get out. It wasn't too big of a deal because we are used to driving with trailers but for someone that isn't used to it, the parking is a little tight. We also had to drive an hour and a half to pick up the trailer because there were no other trailers anywhere closer. When in the process of moving, driving and extra 1hour and a half, then an hour to the house was not convenient at all.

Eva D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Wayne H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Todd H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Clayton B. le

Évaluation :

Educate personnel about the equipment so that when you ask a question about the equipment, they will be able to easily answer they question.

Lynn G. le

Évaluation :

Le client n'a pas laissé de commentaire.

WAYNE R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Donald W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Frank K. le

Évaluation :

Josh was very helpful and polite

John D. le

Évaluation :

Le client n'a pas laissé de commentaire.

April B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Douglas P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Brian B. le

Évaluation :

Le client n'a pas laissé de commentaire.

keith R. le

Évaluation :

Le client n'a pas laissé de commentaire.

tom T. le

Évaluation :

When reserving a trailer 3 weeks in advance at a DESIRED location, make sure it's there instead of redirecting the day before the pickup

Ladora R. le

Évaluation :

This is really out of the way. I would have preferred something closer to Oneonta.

James F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tod L. le

Évaluation :

Le client n'a pas laissé de commentaire.

John M. le

Évaluation :

Haven’t moved anything in yet but I liked the location and security measures taken. Only using the storage unit for about 6 months but I’m comfortable with what I see so far. Josh was very helpful.