Le client n'a pas laissé de commentaire.
jerry p
Customer Reviews for American Storage Winchester
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Check in equipment when it’s returned and not a week later and send the customer an email that it hasn’t been returned!
Monica RPlease don't use Signature Moves. They took my deposit and didn't do the work. Still waiting on my deposit to return
Paula BIf I can give these people who own this business a -5 I would. I rented two units and because I complained about the constant smell of marijuana from one of their family members, the harassing started. And even though my payment for both units was set on auto pay each month, they proceeded to put extra locks on one of my units as if I didn't pay....not once but twice then had nerve to laugh about it when I complained and also got smart offering me to leave.....well I am gone now and with pleasure! The owners may be quick to rent out those units to someone else, but I am so glad it is not my money they are ungratefully taking.
Cydalise G | Expérience généraleLove that there was only online interaction. Fast to pick up and easy to drop off. Excellent!
ZACHARY BGreat people
Gregory FEveryone I spoke with was kind and knowledgeable. The ease of access to the unit was wonderful and the whole experience was pleasant.
Jennifer M | Expérience généraleDid the mobile checkout using your phone for the first time. The process took almost an hour. I would advise anyone to avoid the mobile checkout, it takes way too long. I've used U-HAUL many times over the years and there is always damage to the truck that is not marked with the little Circle-X sticker. Way too hard to catch all of these even with multiple shots from all four sides. My truck was on empty, barely made it to the gas station and the cab floor was muddy. If the truck isn't clean, mobile checkout doesn't give you an option to clean or correct the problem. It just becomes your problem. Overall the truck worked fine, but I won't use mobile checkout again.
William G