Customer Reviews for American Veterans Restorations
(Concessionnaire U-Haul dans le voisinage)

184 évaluations

270A Alfred St   Garden City, GA 31408

(912) 234-6291

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 10h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(912) 234-6291

270A Alfred St
Garden City, GA 31408

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 10h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Quick and easy drop-off with courteous people.

MICHAEL A. 
Évaluation :
3

Why can't we return a U-Haul much closer to our destination??? We had to drive 30+ miles to return it where u told us to while there were u haul places within a couple of miles of our destination

Lynn C. 
Évaluation :
3

Owner was nice, location is a old auto repair shop, kinda suspect looking.

Clint B. 
Évaluation :
5

My overall experience was good. Keep up good work and next customer will have same a good outcome as well.

Darlene J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ghaus M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MERRIE M. 
Évaluation :
2

Overall I had the worst experience with U-Haul today. First on my way to where my reservation was made I realized that my pick-up location changed to a Fort Stewart. How is it that a reservation changes to a military base with you knowing if I have access to on post? That right there messed up my entire schedule. I had to drop my family at the storage to go on post, get the truck (where the lady was trying to charge me when I literally paid 30 prior getting there) and head back. For my surprise when I get back to storage, my friends were also there to help move out (taking time from them) , I find out that the dolly truck wasn't on the back (and it was charged). I called and they told me I should get my money reimbursed when I return the truck. In the afternoon same thing, I'm getting ready to return the truck, text message saying location changed (further) . I get there the web page wasn't@ working, I called was on the phone for 30 mins, no one helped me. Finally, I downloaded the app and it worked. Is not the first time I rent moving trucks with you guys, but today it was one of those days that you say “never again”

AYRILIZ R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

victor L. 
Évaluation :
5

Vince was incredibly helpful and so nice. He made sure everything was in order and even gave us directions to the closest auto parts store when we mentioned we needed to stop.

Heaven P. 
Évaluation :
2

Hard area to move in, not much space to maneuver. No one ever answers the phone and I never received a receipt for the drop off of the trailer. I asked for a receipt and was told it would be emailed and I have not received it.

Frank D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

starlah W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger G. 
Évaluation :
5

American Veterans was easily the most helpful, friendly, and professional uHaul location I have used. I highly recommend the business and will go out of my way to use them again.

Daniel P. 
Évaluation :
1

I was over charged 3 different withdraws

Lenette R. 
Évaluation :
5

This gentleman went out of his way to be helpful. A quick tutorial on things such as how to adjust the steering wheel would have been very useful.

Ellen M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Christopher P. 
Évaluation :
5

Didn't catch the name of the older gent that helped me drop off the trailer but he was exceptionally helpful. I was just a little surprised that we were diverted to his lot because it was clearly a neighborhood dealer that does U-Haul on the side. Location was fine but not what I would have called "clean and inviting."

JAMES F. 
Évaluation :
2

Have the correct item readily available.

Daisymae W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Nickolas S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cameron C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Greg W. 
Évaluation :
1

Was not professional I had to go get my key from the manager from the restaurant we did not give me half all for nothing and they give me my uhaul Late when I was supposed to have it at one

Charles J. 
Évaluation :
3

This location does not carry items such as mattress covers. Be sure to buy them elsewhere if needed. This location's primary business is vintage car restoration. The engine on my rental sounded loud, but it had been checked out by the highly competent mechanic at the location and it ran fine.

Corey S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronnie H. 
Évaluation :
5

They were actually opened early which made it easier for us. They were all very courteous and kind.

John Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward S. 
Évaluation :
1

Get A Better Location that doesn't charge more that regular Uhaul Location . This was a waste of money and I'm not happy how I was taken for my money . I also will never rent from that location ever again. And I will never refer anybody to rent from that location as well . I'm disappointed.

jeanna G. 
Évaluation :
4

Have a spot ready for me to park the trailer without having to move trucks.

Jordan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

joshua M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byron C. 
Évaluation :
3

windshield wipers were worn out. front suspension pulled hard right. ramp wouldnt extend more than 1 foot

gerald B. 
Évaluation :
5

Best experience ever

Willie B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Necole F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek P. 
Évaluation :
5

man was super nice and helpful!

Scott V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Staffan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason H. 
Évaluation :
5

Nothing Its always nice to talk to local Gentlemen

PERRY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danis S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHAD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melody B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SUSAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toy A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aldrina P. 
Évaluation :
2

They were fine at alfred Street. However I am not happy with uhaul at all. Nothing went smoothly from pick up to drop off. Uhaul really dropped the ball and I do not intend on using uhaul again.

Danyell B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary G. 
Évaluation :
1

This is the 2nd time getting a truck That wasn't good and when call you try to fix no one can seem to help. The first screw up they billed me for a truck that was someone else's and never did refund the money (switched truck orders, I think had wrong truck number on order) and 2nd time lost the truck. We returned it and got a call stating we didn't return it

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan M. 
Évaluation :
4

Rent smaller trucks that can go one way out of state. Like pick ups and vans.

gary C. 
Évaluation :
5

Just keep doing what y'all doing.

Abraham P. 
Évaluation :
3

S.O.

Samantha T. 
Évaluation :
2

Have onsite support.

Charles F. 
Évaluation :
4

See my above comment.. Waiting for my phone to ring.....

Eck N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB J. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jessica H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donald A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nick H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shiakeria G. 
Évaluation :
1

I continue to receive email notifications and have not used this location. Requesting that this user's email be updated and mine removed from his account. This is my last request...made several attempts in the past to rectify this issue.

George H. 
Évaluation :
3

Not inviting environment.

JERRY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor R. 
Évaluation :
5

Great service

Gonzalo M. 
Évaluation :
4

Originally I was supposed to pickup a car carrier at THELMAS place in Hampton, SC. When I arrived no-one was there. I called the phone number listed on the web site and texted them but did not receive a reply. After wasting 30 minutes trying to find someone with knowledge of this place I gave up as I had an appointment in Savannah, Ga to buy a car. It was my intent to use the car carrier to tow the car back home. Once I purchased the car I found the nearest U-Haul place and rented a dolly to tow the car home. They only dolly they had required me to return it back to where I rented it. Therefore I had to make a second trip to Savannah which cost me an addition 25 $in gas and 4 hours of my time. It seems to me that you would know if your franchise location is on Holiday as I guess that's why no one was at Thelma's Place.

Wayne R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sonya L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sonja M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISHISHA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candice W. 
Évaluation :
5

The ratchet part of the dolly was all corroded and it was hard to tighten the straps around the tires. Personally, I will check the equipment more closely before leaving the facility.

Joel H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donna G. 
Évaluation :
4

Nothing to improve; by far the smoothest and quickest transaction I have ever experienced working with Uhaul! :D

Joseph B. 
Évaluation :
4

line of site at the street is on an odd curve and its hard to see traffic. other than that it was easy and the guys were helpful.

robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy H. 
Évaluation :
1

I waited over 3 hours at a location only to be told to go get a truck from another location...waited on hold for over 1,5 hours just to be repeatedly transferred. Then had to go get a truck from a location in a neighborhood with homeless people all around in the middle of the night In a dark alley area. Then when I went to return my truck and was told to call 1800uhaul because they couldn't take it and were very rude. Next I called uhaul as they told me to do and got hung up on. Then called again and was told to go drop off at another location. I was told that I would be reimbursed by the representatives manager for the inconvenience and the fact that I had to pay movers for 6 hours who's service I was unable to utilize and the 50 $reservation guarantee fee in addition to additional miles but only saw an email for a refund of 50 $. I have used uhaul for over 20 years and never in my life have I had such a horrible experience. Not to mention, the situation caused me to miss work.

bettina V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Felix E. 
Évaluation :
1

When I booked the truck, I also booked some needed moving supplies to be picked up with the truck, (moving pads and a dolly). When we arrived to get the truck we were told that location did not have the supplies and that we needed to go to a UHaul store for those items. This information would have been helpful to understand when booking the truck and the supplies. In addition, the location was not well signed, not easy to find, and overall a bit shady, was not sure if it was actually a real business

Robert H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent C. 
Évaluation :
3

Lost the right rear tire before getting out of SAVANNAH, GA. Roadside assist took 92 minutes to arrive so lost 2 hours of my day. Sucked

James B. 
Évaluation :
3

Look like I was pulling up to a junkyard. A little scary and would not recommend for women to drop off alone.

Charly B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frank F. 
Évaluation :
3

Not a safe place to drop off at night.

Jerome D. 
Évaluation :
4

Vince was very helpful, the truck was good.

conrad W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephen C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hope T. 
Évaluation :
2

Reserved a utility dolly but none was available upon arrival. Had to go to a different Uhaul for a dolly.

Chong K. 
Évaluation :
2

Have clear marked signs for where to actually return vehicles. There was nowhere indicating where to park.

Michelle F. 
Évaluation :
3

Paul was great at this location. However, the original pick up location was not here and I received a text 2 days before pickup telling me the truck I had requested was in Rincon Ga, I had to make several calls and speak with someone at 912-234-3059 to get a truck at the above Garden City location which was close to my address instead of 24 miles away one way. This whole process was STRESSFUL because I had made the reservation on 5/23 and did not receive any calls or messages or emails outside of the text. I worried for 2 days that I would arrive and find NO truck available. The best part about the whole process was the movers I paid for via Honest Movers on the UHaul site.

Sandra H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

duane S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CARLETTE J. 
Évaluation :
5

I accidentally filled more than half tank so guy didn't charge me extra for the miles that we not covered but he said "it's covered in the tank you just filled" Great service

yamim C. 
Évaluation :
5

No problems, everything went smoothly with friendly service

John H. 
Évaluation :
5

One of the nicest guys I have ever encountered and went above and beyond to try and make our rental work out for us.

Laura R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth J. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page