Le client n'a pas laissé de commentaire.DIANA P.
Customer Reviews for AmeriStor Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Killeen, TX 76542
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 10h am à 4h pm
Heures d'ouverture spéciales
- 11/24/2021: 9h30 am - 3h30 pm
- 11/25/2021: Fermé
- 12/24/2021: 9h30 am - 11h15 am
- 12/25/2021: Fermé
- 12/31/2021: 9h30 am - 3h30 pm
- 1/1/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ronald A.
Le client n'a pas laissé de commentaire.MICHAEL F.
Great customer service and very nice.Trina A.
Nothing needs to be improvedANTONIOJOSE B.
The employee working on 08/08/21 was extremely rude and unprofessional.ELIDIO FORTINO G.
Nothing, absolutely fantastic and friendly staff.Elidio G.
Lady at the counter was rudeTimothy B.
Le client n'a pas laissé de commentaire.Ronny D.
Le client n'a pas laissé de commentaire.Shaki S.
Le client n'a pas laissé de commentaire.MACKENZIE H.
Clerks asked me to take equipment to a different drop off location because they didn't have enough room, I told them no that I didn't have time, the male there stood up his chair and was being aggressive and rude towards me, he yield across the office and told me to un hook the trailer and leave it. I asked for a receipt and once again he yielded it will be in your email.Julio T.
We Were able to do our virtual check back in. It was easy to access, and had drop boxes setup as they should have been.DAVID T.
Le client n'a pas laissé de commentaire.SONYA S.
Just continue to provide good customer service.DWIGHT B.
Le client n'a pas laissé de commentaire.India H.
Le client n'a pas laissé de commentaire.Stanley A.
Le client n'a pas laissé de commentaire.CHRISTINA S.
Excellent service. Kind and helpful as well.JANET D.
Quick easy process. Very much would recommendJOHN F.
Le client n'a pas laissé de commentaire.James S. | Expérience générale
Great customer servicesHARVEY R.
Le client n'a pas laissé de commentaire.FRANCIS C.
Le client n'a pas laissé de commentaire.Walter B.
Give instructions on to return keys if no one is thereTimothy P.
Le client n'a pas laissé de commentaire.ELAINE W. | Expérience générale
Le client n'a pas laissé de commentaire.DERRICK B.
Le client n'a pas laissé de commentaire.BRUCE W.
Professional personal, excellent equipment.GILBERT G.
First off it took over an hour to rent a trailer from these incompetent people. Then they charged me and extra 60$ because I paid wait a debit card??? Like wtf is that I was told I would be refunded that but I never got it back after returning the trailer 30 minutes later she told me I'd get a refund of 23$ and I never got that either!! Strait scam I'm filing a dispute with the BBB. Do not give these people your business!JEFFREY T.
Le client n'a pas laissé de commentaire.DeAngelo M.
Le client n'a pas laissé de commentaire.ANTHONY E.
Le client n'a pas laissé de commentaire.Shay B.
Le client n'a pas laissé de commentaire.CRISTOPHER R.
Bad customer serviceNICOLAS J.
Le client n'a pas laissé de commentaire.Ileanette P.
Le client n'a pas laissé de commentaire.NAVELL W.
Le client n'a pas laissé de commentaire.Margarito A.
Le client n'a pas laissé de commentaire.Ruben C.
The owner was initially hesitant to receive the tow dolly because â€œhe did have room for itâ€. The lady did help me clear a mistake with the serial number made by the pick up location.JOSE C.
Availability of the vehicle at all timesKEVIN KINGNDIM L.
Le client n'a pas laissé de commentaire.James W.
The lot is just very small and I came before their posted closing hours but it was closed. The confirmation by phone worked well enough though.Brycealexander M.
Owen was very helpful. Will definitely rent from this location again.JOSE H.
Le client n'a pas laissé de commentaire.JOHN C S. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffery C.
Le client n'a pas laissé de commentaire.Christina C.
Rude employee, terrible customer serviceAbby B.
I spent 4 years with AmeriStor and they've always made me feel like family. I highly recommend this facility for your storage needs.TOMMIE L C. | Expérience générale
Front desk seemed as if he did not want to work. I would suggest not telling customer "if I would have gone to lunch with my wife, you wouldn't have gotten it, cuz no one would be here"DANIEL J.
Le client n'a pas laissé de commentaire.CHRISTOPHER G.
Le client n'a pas laissé de commentaire.REBECCA M.
Le client n'a pas laissé de commentaire.REBECCA M.
Everything worked perfect. One recommendation, for instance, I would have liked to have received a checklist of equipment needed such as the 4 flat and what size ball is needed.MICHAEL G.
The people was very helpful and patient.MARTIN H.
I have use this storage facility for almost 2yrs..I never had any issues but one, I've found few insects. Other than that great storage.Shaneka A E. | Expérience générale
They took extra time to adjust my miles after I told them my destination had changed until I git the best deal per mile very nice and friendlyTigre W.
Drop the milage fee.DOUGLAS A.
Le client n'a pas laissé de commentaire.Timothy R.
Le client n'a pas laissé de commentaire.RANDY P.
Le client n'a pas laissé de commentaire.Brent K.
Everything was fineJesus T.
Le client n'a pas laissé de commentaire.KEVIN B.
Le client n'a pas laissé de commentaire.KI MA H.
Le client n'a pas laissé de commentaire.Jonathan L.
I did not ask for furniture pads nor a SafeMove I insurance and at the end of the transaction I was charged for it all. When all I asked for was the truck itself and a dolly. That was it. Plus the address is wrong. On the maps it shows 2100 not 2010Travis A.
Le client n'a pas laissé de commentaire.ALEXANDER G.
Le client n'a pas laissé de commentaire.fred C.
Le client n'a pas laissé de commentaire.dilek L.
Le client n'a pas laissé de commentaire.roberto T.
No improvements needed just continue giving Great service.ERIC C.
At pickup, the agent didn't ask if I had any experience driving a large vehicle with a trailer or provide any instructions to load the car on the auto transport. He didn't give me any printed documents or give us the emergency number, and both would have come in handy while traveling. He just glanced at my ID, checked the reservation details, and handed me the keys. I'm a former long haul truck driver so I'm very capable driving this machine, but I'm sure that such negligence will cause avoidable accidents for average car drivers, resulting in huge insurance claims for U-Haul. Step up!Daniel N.
Kathy owner!needs training! Lack of experience.!! You can't not say you have money in your card! It's not my fault your system was not cooperating . Will never come back and will not recommend to anyone!!!!!ðŸ'ŽðŸ¼ðŸ'ŽðŸ¼ðŸ'ŽðŸ¼ðŸ'ŽðŸ¼ðŸ'ŽðŸ¼ðŸ'ŽðŸ¼ðŸ'ŽðŸ¼!!!!!!!Erwin M.
Le client n'a pas laissé de commentaire.Luis Z.
Le client n'a pas laissé de commentaire.Francisco C.
There wasn't a ton of parking, so we weren't sure where yo leave the uhaul after hours. We ended up just having to park it in front of all of the other trucks and trailers.Donovan A.
Le client n'a pas laissé de commentaire.Loretta L A.
Customer service by male employee. He was extremely rude with my wife and son when they came to pick up van.Pedro M.
Great servicequindarius J.
The process of getting the U-Haul was time consuming and consuming.Taylor L.
Le client n'a pas laissé de commentaire.Myko B.
The courtesy of the staff made the process very easy from beginning to the end. This is my second time using this Uhaul facility and always 100 % satisfy..Danielle Q.
Le client n'a pas laissé de commentaire.Michael B.
Excellent experience...will definitely use this location again next time I need to rent a Uhaul.MARCIE T.
Le client n'a pas laissé de commentaire.Jerry B.
Nice and friendly people!Presmedia O.
Great customer service! Friendly and helpful with the turn-in process.marco M.
Impressed with the maintenance of the trailer, not one equipment mishap during my long trip. Thank You!!Guillermo Q.
Le client n'a pas laissé de commentaire.Matthew L.
Le client n'a pas laissé de commentaire.Michelle H.
Le client n'a pas laissé de commentaire.JESUS L.
Great service!! Thank you!Brittany B.
Le client n'a pas laissé de commentaire.Marolyn G.
Le client n'a pas laissé de commentaire.Douglas H.
Very polite and helpfulDANIEL RICHARD M.
The use of the app/webpage was pretty seemless. One issue that did come up was to verify your reservation you have to put in a phone number that is called. I wanted to put in my wife's number but could not because it was the alternate contact on my reservation. I lut my parents number but they were not home. I was able to chat with a representative to fix this issue but it did delay my pick up.Thomas H.
Le client n'a pas laissé de commentaire.Christine T.
Le client n'a pas laissé de commentaire.Ahmad Q.
awesome, quick service! Friendly staff.Steve G.
Person to receive seemed put out to have to do anything. When app for return didn't work on cell phone, she just said to keep trying. She was so annoyed when she had to do it on her computer. Not a customer friendly place.Mary R.
Le client n'a pas laissé de commentaire.Mario G.
Everything was excellentLatonia G.
I made my reservation at the corp location on Hwy 190. It was moved the day before to this location. It was dirty and they kept pushing for the extra insurance and did not want to do a walk around with me. The truck I got was full of "X" marks all over it. I would not ever want to go back there again. The truck I got also had the service engine light on as well. They did not care or were concerned about it. I was not comfortable with taking the truck. Had to because I was out of options.JERRY TYLER JR S.
You make reservation at 1300 and if you don't pick up equipment time stays the same. Start time should be the time you pick upRUBET O.
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