Évaluations des clients Amish Buildings of Latrobe

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Amish Buildings of Latrobe

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Tina T.
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua M.
Évaluation :

Pick up was really easy. Cleanest uhaul truck we have seen.

Rob K.
Évaluation :

awesome service!

HILLARY O.
Évaluation :

Very convenient!!

David M.
Évaluation :

Le client n'a pas laissé de commentaire.

Patrick J.
Évaluation :

Louie called me and was extremely helpful and easily available for contact. Excellent service.

Gary M.
Évaluation :

Louis was knowledgeable, helpful and very efficient. Everything was perfect from beginning to end!

Jon H.
Évaluation :

Louis is the best!

Mike B.
Évaluation :

Very easy! I will definitely use this location again!

Michael L.
Évaluation :

Top notch facility and Louis is very helpful and customer focused , and communication is excellent . Our 2nd time renting here and we will continue to rent here. Our first choice!

Nathaniel W.
Évaluation :

Louis was very friendly and had everything ready for us ,I didn't have to wait on anything , def would recommend using this u-haul service

Dee P.
Évaluation :

Louis was great. Very helpful.

Larry G.
Évaluation :

Le client n'a pas laissé de commentaire.

Dakota J.
Évaluation :

Le client n'a pas laissé de commentaire.

luigi D.
Évaluation :

Le client n'a pas laissé de commentaire.

Joan R.
Évaluation :

Make sure you hold on to Lou, service provider, for as long as you can. He does an excellent job!

GARY P.
Évaluation :

Louis was excellent to work with, recommend him to anyone.

DONNA K.
Évaluation :

I dont think you can do anything more to improve. I made a call talked to Louis and he was so helpful. He explained everything I needed to do and how to do it. The truth was clean and ready to go when I needed it...fantastic service.

Dan W.
Évaluation :

great service

Matt E.
Évaluation :

Louis was easy to get ahold of and work with. Contactless transaction was nice and easy.

Eric P.
Évaluation :

Le client n'a pas laissé de commentaire.

dolores H.
Évaluation :

Le client n'a pas laissé de commentaire.

Laurie D.
Évaluation :

Louis was very accomodating

Mary N.
Évaluation :

Le client n'a pas laissé de commentaire.

Linsey P.
Évaluation :

They were able to provide us with the truck we needed on very short notice and the truck was clean and in great condition.

Keith L.
Évaluation :

Le client n'a pas laissé de commentaire.

Amber F.
Évaluation :

Le client n'a pas laissé de commentaire.

David W.
Évaluation :

Nothing. I liked that Louis called me, gave me detailed instructions, and everything was just how we spoke about it. Equipment was clean and in excellent shape. Thanks Louis!

Matthew H.
Évaluation :

I was charged and extra amount for mileage and corrected the person in email that told me I was being charged but was charged anyway. Ill look into another company for my next move.

Keith L.
Évaluation :

The whole transaction went quickly and hassle free. I would recommend this location.

Ryan M.
Évaluation :

Great follow up from Luis to ensure I had the right equipment for the job. Easy process and outstanding customer service!

Corey A.
Évaluation :

Le client n'a pas laissé de commentaire.

Connie P.
Évaluation :

Absolutely nothing. I spoke with Louis and he was awesome with everything!

Alicia A.
Évaluation :

Smooth, pleasant & seamless experience. Best around!

Casey G.
Évaluation :

Le client n'a pas laissé de commentaire.

John G.
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle C.
Évaluation :

Le client n'a pas laissé de commentaire.

Allen B.
Évaluation :

Le client n'a pas laissé de commentaire.

Kirill P.
Évaluation :

Louis was awesome

Erica K.
Évaluation :

Louis was a pleasure to work with! So very helpful throughout the entire process, I'll definitely be using this location in the future! Thank you!!

Tony C.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert H.
Évaluation :

Le client n'a pas laissé de commentaire.

Joseph C.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert D.
Évaluation :

The guy was kind and needed what I wanted. Everything went smoothly.

George H.
Évaluation :

Le client n'a pas laissé de commentaire.

antonio D.
Évaluation :

Le client n'a pas laissé de commentaire.

Jorge G.
Évaluation :

Le client n'a pas laissé de commentaire.

Ross B.
Évaluation :

Great, easy process and courteous people. Nothing to improve!

Samuel C.
Évaluation :

Truck was filthy. Didn't have the dolly with it and had to make a separate trip up to pick one up when someone got there (should've had my .99/mile waved for that), was charged the insurance despite selecting no on the initial reservation and also telling the location no twice when he cancelled the online reservation and put it through his location. My experience with the online support was good though.

Conrad A.
Évaluation :

Le client n'a pas laissé de commentaire.

Vicki T.
Évaluation :

Le client n'a pas laissé de commentaire.

Gabrielle M.
Évaluation :

Le client n'a pas laissé de commentaire.

William P.
Évaluation :

Location needs to know more about computer and how to load trailer on vehicle

TOM L.
Évaluation :

Le client n'a pas laissé de commentaire.

Timothy C.
Évaluation :

The lady that waited on me at this location was VERY rude. She didn't know anything about renting a trailer. She couldn't give me a price for how much it would cost for renting the equipment for a week. She also was more interested in the customers of her vape shop then she was in helping me. She was to email me a receipt for the rental and what I got was 5 pages of blank pages. I had to call the district manager to get a receipt emailed to me. When I got the receipt she had entered the wrong size truck that I was pulling it with even though I gave her the exact size and model of the truck. She never came out to help hook it up but I had to go get her so she could take a picture of the hook up. I don't think she knows how the hook up should look to take a picture to say it was a safe hook up. I will never rent from that location again if I ever rent from U-Haul again.

Jason B.
Évaluation :

Le client n'a pas laissé de commentaire.

william M.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard L.
Évaluation :

Le client n'a pas laissé de commentaire.

Cas C.
Évaluation :

Allow mobile drop-off/return, open store on time to allow on time return, charge accurately

David T.
Évaluation :

Le client n'a pas laissé de commentaire.

Merle B.
Évaluation :

Le client n'a pas laissé de commentaire.

David H.
Évaluation :

I was extremely please with this location. Louis, who handled my request, took the time to contact me once I learned we would not be able to pick up the rental truck at the time we requested, he then went out of his way making arrangements to have then unit available when I needed it. Great people to work with, Thank you.

jonathan B.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard L.
Évaluation :

Plan on renting again.

Brett T.
Évaluation :

This Latrobe store was excellent. I got nothing but good things to say. They really got my husband and I out of a jam that the Greensburg store put us in. The Greensburg store by Boston Market needs to be closed! The guy that was working there on 12/13/19 at 4pm is stupid, has no customer service skills and needs to be fired! Definitely if you need a uhaul truck go to the Latrobe store and deal with Lou and his great employees.

dobie M.
Évaluation :

Le client n'a pas laissé de commentaire.

Billie L.
Évaluation :

Nothing everything was great!

Joseph A.
Évaluation :

Le client n'a pas laissé de commentaire.

Rick L.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric P.
Évaluation :

Le client n'a pas laissé de commentaire.

Raymond L.
Évaluation :

He called me and gave me instructions on where to park and what I needed to do since I was doing a Sunday drop off. He was very polite and informative.

susan P.
Évaluation :

Le client n'a pas laissé de commentaire.

bryan T.
Évaluation :

Nice guy that runs the place ......

Bradley H.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert U.
Évaluation :

I think the cost per mile is very high .79. I was charged a extra insurance fee that i declined and had to dispute. All the extra taxes are b.s. i wasn't expecting to pay over $40 for a truck that was only supposed to be 19.95 plus tax and mileage

Steven C.
Évaluation :

Le client n'a pas laissé de commentaire.

Patricia M.
Évaluation :

Louis was great . Very helpful and through . I will definitely use Uhaul again when the need arises. Thank you Trish

Lauren U.
Évaluation :

Nothing, the man running this location was very nice and had everything ready for us! The downside is this location was an hour away from my home so we had to go out of our way to get the truck. Would be great for people that live closer!

William C.
Évaluation :

Allow cash payments

Terrence R.
Évaluation :

Easy pick up. Easy return.

James D.
Évaluation :

Le client n'a pas laissé de commentaire.

TOM L.
Évaluation :

Le client n'a pas laissé de commentaire.

Jerry B.
Évaluation :

Le client n'a pas laissé de commentaire.

Jake T.
Évaluation :

Owner was very friendly and worked well with a a line when experiencing technical difficulties with the u haul website. He made it all happen while dealing with multiple customers. All who were moving, and we know how we are when moving ( at least how I feel), it sucks. And the last thing you want to do is wait in line for the vehicle you need to do the “sucky” thing. Long story short. Excellent customer service, very courteous and friendly. And willing to do what was needed to help the customer in any way possible. Would definitely recommend this location compared to others.

Aimy Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Dennis G.
Évaluation :

I have used this location several time with moving my kids. I will still use and recommend this location. The truck was dirty this time. I do believe that the customer before me used the truck to haul sand or dirt. The rails and floor was dirty. The cab floor was dirty as well. I had to scrub the back before i would put my daughters items in the back. Things do happen and like I said I would still use this location. The gentleman here is super to work with. He was sick the day I picked up the Uhaul, so I used my cell to pick up the truck.

Kirk W.
Évaluation :

Le client n'a pas laissé de commentaire.

Shawn M.
Évaluation :

Louis at Amish Buildings of Latrobe was very helpful in making sure my U-Haul was ready to go at the time I needed. He answered all my questions and was very helpful and friendly. I highly recommend Amish Building of Latrobe to rent your U- Haul for your next move. Thanks Louis!

DANIEL B.
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony R.
Évaluation :

The gentleman working there was very polite and helpful through the whole process!

Chad S.
Évaluation :

Lou was great and easy to talk to. He helped out tremendously and made sure everything went smoothly. He even called me during my week rental to make sure everything was okay. You are the man Lou!

LEE C.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary W.
Évaluation :

Le client n'a pas laissé de commentaire.

Alexis D.
Évaluation :

Le client n'a pas laissé de commentaire.

Manuel B.
Évaluation :

Nothing the guy there was great

Thomas P.
Évaluation :

Awesome customer service, I will return for all my rental truck needs.

Barb D.
Évaluation :

My biggest problem was the poor communication from U-Haul and being on hold very several hours over multiple calls. I was suppose to get called on Saturday or Sunday to confirm the pickup location and never heard from anyone. I called multiple times and would get dropped calls or transfers to people who could not help.

Charles L.
Évaluation :

Le client n'a pas laissé de commentaire.

Paul Z.
Évaluation :

Le client n'a pas laissé de commentaire.

David C.
Évaluation :

Andrew was excellent. Easy check in after hours. Receipt right away. Friendly.

Non reviews have been submitted for this location.

Retour
Haut de la page