Le client n'a pas laissé de commentaire.STEVEN A.
Customer Reviews for Anbar Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Freedom, CA 95019
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 8h30 am à 4h30 pm
- Dim : 9h30 am à 12h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very pleasant experienceDAVID P.
Le client n'a pas laissé de commentaire.BRUNO K.
Fast efficient drop off... manager was great!DIANE S.
Le client n'a pas laissé de commentaire.DANIEL Z.
Two issues with maintenance: The screw nut for the coupler had not been lubricated in quite some time. I had to use both hands to tighten ir. I lubricated it when I got home and now it is smooth and easy. The 4 prong electrical connection was missing one prong and the others were smashed. I ended up using one that I had at home for the trip. Obviously nobody inspected this unit previously!RODERICK G.
Jennifer was on top of it!Akin O. | Expérience générale
Le client n'a pas laissé de commentaire.RAYMOND L.
After hours drop off wasn't made clear, and the 1-800-uhaul left me on hold waiting g to speak to some on e while I was sitting f outside the facility with my kids. Anbar was great, and helpful. Phone service wasn'tMICHAEL B.
Le client n'a pas laissé de commentaire.NORYELINA T.
Le client n'a pas laissé de commentaire.RUBEN V.
Le client n'a pas laissé de commentaire.ALEXANDER K.
Le client n'a pas laissé de commentaire.THOMAS C.
Le client n'a pas laissé de commentaire.eric H.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.RICK M.
Great Service!JAMES W.
they never assist with anything, only tell you to do it yourselfTERRY M.
Le client n'a pas laissé de commentaire.DAVID G.
Le client n'a pas laissé de commentaire.DANIEL H.
Le client n'a pas laissé de commentaire.Dan D.
I will definitely be coming back. After waiting my for my turn, the inspection and checkout were fast and the details were emailed. Thank you again!LORENZO R.
Le client n'a pas laissé de commentaire.ADRIAN C.
Le client n'a pas laissé de commentaire.KENNETH L.
Friendly and efficient office staff made the rental process a breeze!ALAN S.
The location was great. Nice people too. The process of booking the truck over the phone was a train wreck.JAMES R.
Le client n'a pas laissé de commentaire.RAMON A.
Le client n'a pas laissé de commentaire.GARY I.
Nothing they where great and very accommodating. Thank you!!!DAVID S.
Great truck, made the job way easier. I will definitely return.ISAAC M.
service was perfect.I am very happy.Good JobMIGUEL C.
Excellent service and value.SILVIA L.
Le client n'a pas laissé de commentaire.BRAD G.
Check in and check out went very smoothly. Especially with the online check inDonlee D.
Le client n'a pas laissé de commentaire.KENNETH J.
Le client n'a pas laissé de commentaire.PETE A.
Le client n'a pas laissé de commentaire.PAMELA M.
Le client n'a pas laissé de commentaire.REAROSE G.
Le client n'a pas laissé de commentaire.DAVID P.
Staff were very professional, helpful and knowledgeable. Keep up the friendly service!PEDRO C.
Le client n'a pas laissé de commentaire.DANIEL A.
Le client n'a pas laissé de commentaire.SHAWN P.
Fast, quick and friendly service.Donald K.
Le client n'a pas laissé de commentaire.ROY B.
Enjoyed talking to JUan and he gave great adviceMaria R.
Le client n'a pas laissé de commentaire.ARTURO E.
Le client n'a pas laissé de commentaire.Paul F.
The best service and equipment in the area!MARIO L.
Have rented from this location on multiple occasions , they go above and beyond to make sure the equipment is clean and safe. Customer service is excellent!!!MARIO L.
Le client n'a pas laissé de commentaire.Jose M.
The woman on the phone did not tell me there was a code I got there after hours no street parking. No one on the phone at 6 even though it says tell 7. I had to get in by someone else pulling in after trying everything for a half hour. Once in there was instructions to leave in a lock box the keys. There is not one. Then I couldn't get out without a code and had to hop a Fence I'm 40. The process was a nightmare and took over two hours. Don't drop off here.Samantha G.
Le client n'a pas laissé de commentaire.MOISES D.
The Uhaul truck was dirty. I could barely look out the window. I felt the truck should of been properly maintenance and fluid levels all checked. As soon as I got on the freeway, the engine light came on. It was the worst experience driving an Uhaul. I have rented from this location several times before but will no longer ever use them or an Uhaul truck. Moving is already stressful. I had a fully loaded truck and the transmission kept losing power. The RPMs would rev up and I lost gas power. This happened about 15 times in the 19 miles one way. It also repeated doing this when returning the Uhaul. It definitely was not a safe truck to drive,PATRICIA G.
Le client n'a pas laissé de commentaire.MICHAEL R.
Really nice, helpful staff.Mark G.
Nothing. Awesome service. Thank youROBERT S.
Le client n'a pas laissé de commentaire.Susan W.
Until the very last moment I was given two different locations to pick up a truck. I didn't know which location would work out. U-Haul kept switching the location in the days prior to my move and twice on the day before the move. Not good.DAVID B.
They were very helpful, efficient and friendly.LAUREL L.
Le client n'a pas laissé de commentaire.MICHAEL G.
The box truck needs to be repaired. It would not down shift and I'm sure it caused me to use a great deal more fuel than usual. Overall it was a poor experience and a very bad reflection of Uhaul as a brand.JAMES H.
Friendly, quick and easy.YVETTE R.
Le client n'a pas laissé de commentaire.LINDA A.
Le client n'a pas laissé de commentaire.ROBERTO L.
Le client n'a pas laissé de commentaire.Barrett P.
Some of the extra stuff I ordered was not in the truck as promised. But they were taken off the bill. The remote checkin process was a bit of a hassle. Asking for more references at the last minute and early in the morning.Laurent N.
2nd time renting this month. And every time I have it's been fast and easy to rent. Both online and in person. Great staff and very helpful.JORGE R.
Nothing. You folks always do it right!KIM A.
everthing was excellent, excellent, excellentHUGO T.
These comments are not really related to Anbar self storage but directed at UHAUL management. I booked a 12x6 trailer almost 4 months in advance. The day before my scheduled pickup at I haul near my house I got a call stating the my trailer is available ...1,5 hours (one way) away!! My plan was to get the trailer early and leave the same day. But now I had to cancel many business meetings to leave a day earlier than originally planned. Uhaul should have had one of their employees move the trailer to the promised pickup location prior to my having to travel 3 hours and cancel meetings and reschedule many aspects of this trip. I am very very disappointed in uhaul and likely will look to other solutions in the futureDaniel W.
Le client n'a pas laissé de commentaire.EDUARDO D.
Le client n'a pas laissé de commentaire.GARY F.
Le client n'a pas laissé de commentaire.Antoniodejesus P.
This was not me the receipt you sent to my email it is someone else using my name and addressMARIO B.
Le client n'a pas laissé de commentaire.Brent P.
Everybody was friendly and the service was excellent! I needed to extend extend the rental three times. So, I especially appreciate their efforts and flexibility in adding days and swapping vans to make sure I had what I needed.. I rented vans from three other U-Haul locations recently and Anbar Self Storage was the best!BRENT P.
Le client n'a pas laissé de commentaire.FELIPE S.
Simply the best!MARIO L.
My only complaint is that I wanted to pickup the truck in the Fremont area and was told that the only one available was in Watsonville, some 60 miles away. The mileage was credited but not the gas nor my 2,5 hours to get there and back. The drop-off location was perfect. They also did not have the packing blankets that I ordered so I had to go to the Fremont U-Haul anyway to get them.Randall C.
Staff is eager to help and get things right for the customer. Exemplary service every time.RICHARD P.
Le client n'a pas laissé de commentaire.Manuel N.
Very expensive. Took me 5 mins just to get through the reservation page because of all the add ons Uhaul was trying to sell me. Would not recommend to a friend. You can get a rental pickup truck from Hertz or Avis for a similar price, but you can have it for the whole day, with better insurance, and a little scratch that wasnt your fault isnt going to cost you $150! You also don't have to worry about the borderline scamming 89 cents per mile.NOAH L.
Terrible!!! I was blamed for damage to fence on return and charged me $130 fot repair and they noted it for cleaning, I was scammed And will never use uhaul againKATHLEEN C.
Le client n'a pas laissé de commentaire.CHRISTINE F.
Excellent service and very quick, friendly and ready to solve any issues that come up. Only location I will use now.KIM B.
Le client n'a pas laissé de commentaire.Trenton T.
Le client n'a pas laissé de commentaire.ANNE S.
Train your people to be helpful and get personnel who want to do their jobs.Anita G.
Le client n'a pas laissé de commentaire.MICHAEL W.
Top notch service. This location has been the top on my list of excellent service. They wrnt above and beyond.RAUL V.
Le client n'a pas laissé de commentaire.Phillip H.
Le client n'a pas laissé de commentaire.MARTIN G.
Le client n'a pas laissé de commentaire.OSCAR Z.
Le client n'a pas laissé de commentaire.MATTHEW L.
Thank you, againMatt N.
The facility was very clean and the staff was very professional and helpful. If ever need to rent a trailer again I'm coming here, thanks.James C.
Le client n'a pas laissé de commentaire.DANIEL M.
You are great! Thank you!PAMELA M.
The people there were very friendly, efficient and helpfulPAMELA B.