Le client n'a pas laissé de commentaire.
Lisa S
Customer Reviews for Anco Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Anna, an Anco ACE employee, took care of us at rental pick up. She was professional, and explained the paperwork perfectly. She also offered savings pavkages, which we appreciated. I'll return here to rent again.
Toni VI feel everything and everyone was perfect.
Charles GGreat help, 3 people out to unhook. All very nice
Steven SUHaul app didn't actually locate where i was. App was not working. I dropped off keys without continuing drop off on app
David MEveryone at Anco Hardware was friendly and helpful. Pick up was quick and easy.
Samuel AI checked in via app but then was forced to go inside where they held me up for several minutes while they tried to figure out how to give me keys.
John MNothing Ace Hardware strives to help their customers in every way possible. I only use them for all my hardware.and U-haul needs
ALLISON HI had a 10-ft truck rented for 1:00 on Thursday quarter of 12 he calls me and tells me that the 10-ft truck isn't back you don't have to take a 20 foot truck why didn't he start at 9:00 in the morning finding me where I could get a 10-foot truck instead of waiting until an hour before I'm ready to pick it up you couldn't go you couldn't even do the speed limit because the truck would shake like crazy when you put the brakes on the windshield wipers did not clear the windshield off they must be 20 years old driver side headlight was out I'm driving in rain f*** 200 miles a truck twice the size that I need paint tools and gas yes he did credit me $40 for the gas and gave it to me for the price of 19 ft truck but still he should have had a truck listen call me at 12:00 and say oh listen don't pick it up here pick it up there so he had to do it's not the way to treat customers sounds like a scam to me cuz when I picked it up there's a 15 ft truck sitting there sitting in the same spot as it was when I returned the truck his excuse it wasn't running it was broke down so it really sounded like he was scamming me trying to get more money out of me for a bigger truck all I moved was a couch and a sofa your equipment is not good at all the truck should not have been on the road if it cannot do the speed limit without shaking all over the place I'm very unsatisfied and I will find someone else to rent from the next time running from you for years not anymore
RICHARD WNo improvement needed every thing was great
William sS.O.
KEVIN MI ran the truck in overdrive all day because that was not known or explained to me. My gas mileage sucked because of that and I paid way more then expected. The truck was very uncomfortable and loud. I guess that is to be expected but hey, you asked.
Ken HI didn’t rent a uhaul. Wtf!!!!
Pamela AEveryone was friendly and helpful. Thank you.
Lynn HStaff was friendly. Worked out perfectly! Thx!
Pam CThe staff treats me very well every time I am in the shop.
ALAN Lnone
DENISE BAll good
Joseph PThe drop off location was horrible all around, but specifically the person checking me in was rude
JOSEPH CVery simple check in and return process
Nicole BAnco was equally awesome. Look forward to use them in future rentals
JOHN OAna was excellent.
Frank SGreat staff, easy check out and check in process.
Rodney GAll good
Thomas WAnco hardware is the best.
Doug BEasy drop off the service was great
Joseph CVehicle was very dirty inside. Also, front end is in need of urgent maintenance as it was very hard to control in the road.
Charles CNothing. Vehicles are fine and there are plenty of options. Service, professionalism, and courtesy of all employees is outstanding !! Thanks.
John GI was over charged on my milage, saying I used more than I did. They were taking too long for me to even argue the point. I just paid it so I could get home.
VINCE VI always rent from Anco. They provide excellent service. Always a positive experience.
Anthony dStaff was hostile and unfrrrndly yo everyone
William PEverything was great! Thank you!
Dwayne WStaff was very helpful and cheery
Robert GSuper easy. Fast. Friendly. Will definitely rent from here again.
Carolyn WNothing. Everything was great. Thanks !!
John GEmily, the woman that helped us with our Rental, was absolutely wonderful. She was very friendly, made sure everything was done properly. Outstanding service.
SHARON MCheckout attendant was friendly and courteous. The location was clean and inviting.
Robert SThere was a problem with being billed for a dolly that was returned. The people at the Anco took care of the issue within an hour.
DANIEL VWas severely overcharged, the place kept telling me they couldn't tell me the price for the extension then they charged me an astronomical rate after telling me they would contact cooperate and fix it. They didn't have the right size vehicle when I went to pick it up so they put me in a larger vehicle. I was told that they would give me a better rate as that was not my fault then got charged way over what I was told. I'm filing a complaint with my back first thing tomorrow and then I'm going on my blog and writing an article to describe how unprofessional and terrible my experience was so that everyone knows to stay away from this place and not to trust them. The I will be contacting u haul cooperate to make a formal complaint. This is pure highway robbery
Daniel PI-Haul staff was professional and very helpful. We would definitely recommend the Villas NJ location again.
Mary dThe drop box should be near front door. It's located on a pole in the parking lot. A passer by told us where it was.
Ann MRental was ready on the day of pick-up. Pre-registering made it easier on the rental day.
John Wtruck was not operable had shifting problems and no ac worst rental i ever had
Charles Hgreat crew great vehicles.
kathleen gDrop off was easy. Tom called me shortly after bc I had left my ez pass in the truck. So thankful for Tom!!
Amy KThanks
JOSEPH DCorey the manager runs an excellent business there ANCO HARDWARE, villas , bay shore rd
GEORGE PI rented a panel van my only issue was there were no lights in the cabin area to do paperwork at night
DENISE BThe van could have been cleaner.
PHIL ZThe folks at Anco hardware are always helpful and get you in and out quickly!
David G