Évaluations des clients Anco Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Anco Hardware

Cote générale :

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Joan M.
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Le client n'a pas laissé de commentaire.

Robert M.
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Need to improve your system. Incredibly unreliable.

JEANNE-MARIE M.
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Le client n'a pas laissé de commentaire.

Thomas K.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

KARL D.
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Very helpful and professional

JOHN S.
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I was very satisfied with the whole loan process

Kevin D.
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Anco Ace is the best!

Joseph P.
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Nothing

DAVID M.
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Thank you for making drop off easy and inviting. It was nice to have them check me in at the truck when I arrived.

Barbara Z.
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There was a mix up with the date but the problem was taken care of immediately

Richard M.
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Le client n'a pas laissé de commentaire.

David L.
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Le client n'a pas laissé de commentaire.

Gary L.
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Le client n'a pas laissé de commentaire.

SUSAN S.
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Le client n'a pas laissé de commentaire.

Douglas M.
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Le client n'a pas laissé de commentaire.

Kevin D.
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The night before our rental pick up we received an email cancellation. Twenty-five plus minutes on hold we were required to rebook the truck. ANCO advises we were input in the system twice and that is what generated the email cancellation. A half hour of my time I will not get back. Very frustrating.

David M.
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My U-Haul experience was terrible. ANCO Hardware is excellent. U-Haul screwed up my last reservation, a few weeks ago, so gave me a $50 certificate to address that issue. You have not deducted the $50 credit from my receipt, so I am paying $50 more than agreed. U-Haul systems are terrible. Your people seem willing to help, but your computer systems provide the worst customer experience I have ever had.

RITA G.
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Nothing. Everything was perfect. Tom and Cliff were very nice. The truck was out when I first called, Tom called me back when it returned. Very quick service. They made my day much better I was originally trying to rent a truck at Lowe's to pick up a shed. It was a disaster. I then called uhaul to rent the truck. Best decision I made that day. Thank you.

kathy K.
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Le client n'a pas laissé de commentaire.

Dennis R.
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Le client n'a pas laissé de commentaire.

DAMARILIS L.
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Le client n'a pas laissé de commentaire.

PATRICIA G.
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Customer service was TOP!! These guys helped us in a real jam and I will forever be grateful!

DIANNE M.
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Le client n'a pas laissé de commentaire.

DANIEL P.
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All was well until I tried to return the truck after hours. Worst experience I've had in quite a while. The aggravation of trying to find the drop box, then their app could not locate me as I was standing in front of the building. That took about 45 minutes. I then decided to call “customer service” for help. That call lasted another 45 minutes. Needles to say I could not return the truck on your terms and was told NOT to drop the key in the box. Here's the salt in the wound. Even though the truck was returned like 10 to 12 hours early, I was told I was going to be charged another days rental by the customer service if the key was not returned within the 24 hour rental period. My wife then had to go to work late so she can make a special trip, out of her way, to return a key. Both the customer service rep and the rental associate were professional.

EDWARD M.
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Simple & easy experience Good job !!!!!

Robert E.
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Le client n'a pas laissé de commentaire.

Vincent Deon D.
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AWESOME Trucks, Great People at RIGGINS & ACE

carly C.
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The pickup location was perfectly fine, but the “mobile pickup” still required you to go inside and do some paperwork in order to get a key. So is it mobile pickup? No, not really. Super dissatisfied with U-haul's handling of the situation, but nothing was the fault of the pickup location.

DENNIS F.
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Le client n'a pas laissé de commentaire.

TIMOTHY L.
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all was fine

FRANK C.
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easy pick up / drop off very friendly staff

Jonathan B.
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Le client n'a pas laissé de commentaire.

William S.
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Le client n'a pas laissé de commentaire.

elaine G.
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Staff were very respectful, kind, knowledgable and professional.

ERNIE B.
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Great service!

Rich C.
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Nothing

RICHARD W.
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Le client n'a pas laissé de commentaire.

Dale B.
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Le client n'a pas laissé de commentaire.

Heather H.
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Le client n'a pas laissé de commentaire.

Mark M.
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Bruce was great. He's thorough and helpful in answering all my questions. Will definitely rent here again.

Joseph M.
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Just watch muleahe. I think we wete overcharged but can't prove it.

patrick K.
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Le client n'a pas laissé de commentaire.

Alex L.
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Le client n'a pas laissé de commentaire.

Anthony S.
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Le client n'a pas laissé de commentaire.

Barbara R.
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Really great customer service. This is the second time we used this store for a rental.

Tom T.
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Le client n'a pas laissé de commentaire.

Nancy R.
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Le client n'a pas laissé de commentaire.

Teresa C.
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Couldn't have been more accommodating and helpful

Nicole F.
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Bruce was very knowledgeable, thorough, and customer service oriented.

Stevan O.
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Not a thing. Everything was quite perfect. Frank was amazing.

MIKE D.
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Le client n'a pas laissé de commentaire.

donald A.
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Le client n'a pas laissé de commentaire.

MIKE D.
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Le client n'a pas laissé de commentaire.

Thomas P.
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Le client n'a pas laissé de commentaire.

Steve T.
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Nothing. I was quite satisfied with everything.

STEPHEN T.
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Personnel at Anco home Center where knowledgeable and efficient with respect to the U-Haul experience have rented there on a number of occasions in the past and will continue to do so

PAUL K.
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Billing is a nightmare. Everything was great until I tried to pay. The computer system is a mess. I still do not know what I paid. No printout of the final bill. System ran so slow I was there for 45 min tring to check out. The mileage was wrong, price per mile was wrong.Each time they made a correction it took forever,

Joseph P.
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Great service

Lorraine B.
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Great experience

Grayson B.
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Le client n'a pas laissé de commentaire.

Justin V.
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Was one of the only places open on a Sunday, which was a huge help!

DENIS O.
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Cliff was great and agreed to cancel the mileage overage since I had to go another pick up location.

JOHN F.
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Le client n'a pas laissé de commentaire.

Richard F.
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very professional helpful staf

Barbara G.
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Prompt and friendly service. A little complex on the procedural side. Is all that necessary? (Photo of both sides of driver's license)

MARK L.
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I ordered a 10' truck at 800 go uhaul well in advance of my pickup date. I drove 2 hours to go to the pickup location. They even called me and asked if I could come earlier to pick it up because the Uhaul girl had a family emergency. I was there at 3 as requested. However my 10' truck was not there. She told me that " you can't just order a specific truck and I would have to take what they had" which was a 15' truck- too big for what I needed. I was stuckbecause i was 2 hours away from my home forced to pay $150 for a big truck that I didn't order vs 29.95 for the 10' truck that I did order. Very disappointed with the service as I was assured by the man that took my reservation That he can order and deliver the 10' truck and I was forced to pay $150 vs 29.95

EMILY P.
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The lights were out on trailer and I never received my receipt so I have no idea what I was charged. The rental was for 24 hours but the papers said 6 hours it was due, so I think I could of been overcharged but I don't know because I never received a receipt.

Emily P.
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Our pick-up took over an hour because there was confusion about which cargo van we could rent and drive outside of the state. It ended up working out after a couple phone calls, but was a stressful situation.

Brian K.
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Le client n'a pas laissé de commentaire.

Christopher W.
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Drop off went off without any issues.

BARBARA R.
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Second time we rented from this dealer and had a great experience.

Rodney G.
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Le client n'a pas laissé de commentaire.

David L.
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What more could I ask for? Everything went smoothly and rapidly, and the vehicle was in excellent shape.

Karl F.
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Made a few recommendations already 2 good prospects, people considering buying a cheap truck.

Ken Y.
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Le client n'a pas laissé de commentaire.

joseph f. K.
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Le client n'a pas laissé de commentaire.

Joseph P.
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Le client n'a pas laissé de commentaire.

MICHEAL M.
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Le client n'a pas laissé de commentaire.

Rachel C.
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Super fast process, customer associate was fantastic...friendly, well informed, and very helpful.

Karl F.
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Truck is a great convenience, love the local offering.

edward D.
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It was all good

Claire M.
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Le client n'a pas laissé de commentaire.

Karl F.
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Le client n'a pas laissé de commentaire.

Martin B.
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single day rates were fine however the two day rate was a bit high. Possibly a 12 hour rate would be better. A day and half is about right for a short haul.

MIKE D.
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Le client n'a pas laissé de commentaire.

Francis S.
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Nothing. They were well organized and experienced. The transaction was consummated in less than 30 minutes from arrival to on the road.

Garry M.
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This Anco Aces Hardware store was extremely professional and did a great job working me through the process. I only work with contractors and retail outlets that I trust....this store is one of the very best.

KELLY H.
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Mileage was off , paper had 600 plus miles then the odometer.. Very expensive to of used truck approx 12 hrs 50 miles and pay 111. I sent response to uhaul but have yet to respond.. Advertising very deceptive says 19.95 but add 100 at least to that.

edward D.
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Le client n'a pas laissé de commentaire.

DAVE S.
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Virtually nothing. Good fast friendly service. Everything went as expected except the price, which was a tad lower than expected

edward D.
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Le client n'a pas laissé de commentaire.

edward D.
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Le client n'a pas laissé de commentaire.

Angelo J.
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Le client n'a pas laissé de commentaire.

Amanda B.
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Le client n'a pas laissé de commentaire.

frank C.
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Could not have gone any smoother. Would highly recommend. Thank you!

Cathy L.
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Again the App did not work. It said the mileage i recorded was less than when I started. Luckily it was during store hours so the service desk in the hardware store was able to complete my return. If not for that, I would not have been able to do it via the app. Overall - it was a great truck experience but the App is awful.

Patrick L.
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Great people working there. Couldn't have been more helpful or accommodating.

Thomas C.
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Le client n'a pas laissé de commentaire.

Russell W.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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