She was very inviting. It's a warehouse, so of course it's not a very clean & inviting place, but she made up for that. She was very professional and I would definitely recommend her to anyone looking for help with a U-Haul!Ellissa C.
Customer Reviews for Angel EMR Investments LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Linda K.
The management was polite and professional. The overall experience was great.ALFRED G.
Excellent service. Very professional. Will definitely go to this dealer again if the need arisesDan S.
The address doesn't take you to the right location in Google maps. It takes you to the back side of the building where their are two residences. The entrance is actually off another street one block to the west. That said, the lady in charge of the location was very knowledgeable, professional, and a joy to work with. My order had gotten changed several times and I was told she was unable to print my contract out for me. She emailed it, but I never received the email either. Consequently, I never had a contract or receipt. The more you push people online, the more hassles it is for the customer.Darien T.
Excellent service. Great People and very helpful and friendly!Debra R.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.John I.
Le client n'a pas laissé de commentaire.Gregory G.
Le client n'a pas laissé de commentaire.Mary W.
The Harrison location did a great job. But, I did have a problem. I was charged for a month's storage when I wasn't supposed to be, so I had to deal with that, not good.James S.
Le client n'a pas laissé de commentaire.Elizabeth A.
Staff was extremely helpful and very friendlyBrian M.
Le client n'a pas laissé de commentaire.Mark H.
Location was in a neighborhood, the gate was just open, car was there but no one answered the door. I was able to return it after much frustration via the app. The location was very run down and somewhat scary. It was convenient to where we were heading.Rebecca H.
Order said there were 2 dozen pads but only had 1 dozen. Not a big deal as 1 dozen was plentymike J.
Very friendly personnel. Site appeared to be a fully stocked location that I would be happy to use if I need a truck or trailer local to my area.RICHARD M.
Le client n'a pas laissé de commentaire.Donald R.
Ladies were extremely helpful and courteous. I will always use and recommend this location for rentals.Constance S.
Le client n'a pas laissé de commentaire.TONYLYNN L.
Phone customer service was terrible. Were quoted different prices on phone then when I picked up the truck. Very frustrating when you are making decisions on what you will do based on price. Next time I will try somewhere else to see if I get a honest answer.Therese P.
Le client n'a pas laissé de commentaire.ARTHUR R.
Directions were not correct. I had to circle the block to get to the entrance. This is difficult with a trailer.SAM R.
Nothing My experience was excellent. The staff was friendly and helpfulTrina W.
Le client n'a pas laissé de commentaire.Joy M.
Hard to find office location. Please make it obvious what door to go in to find staff. I checked 3 doors before someone on the street provided me with assistance.CHAD B.
Inside. Cab was Way too dirty, The young lady Bethany was great, she was so helpful answering all questions.. Thanks again she had excellent. Customer service skills...Sam T.
Le client n'a pas laissé de commentaire.Allan C.
Great experience and rental locationStephanie L.
Le client n'a pas laissé de commentaire.Aaron W.
Le client n'a pas laissé de commentaire.James K.
Le client n'a pas laissé de commentaire.JUSTIN W.
Le client n'a pas laissé de commentaire.Kaylee F.
Place looks like a dump. Surprised i didn't get mugged. Gate wide open dumppy looking building.James G.
Le client n'a pas laissé de commentaire.Maryalice C.
Vehicle smelled like fuel in the back. The staff at the location was amazing and helpful. My complaint isn't about that location. My complaint is about UHaul in general. I reserved my truck Three Weeks in advance at the Oxford location (7 minutes from my home). The day before the move I got a call that I had to pick up my U-Haul 30 minutes away. When I called to research I found out that the Oxford location was closed for entire holiday weekend so why in the world would they have ever accepted my reservationAndrew B.
Le client n'a pas laissé de commentaire.Kenneth K.
Le client n'a pas laissé de commentaire.Jon S.
Le client n'a pas laissé de commentaire.Sue S.
Le client n'a pas laissé de commentaire.William R.
Le client n'a pas laissé de commentaire.Tina F.
The woman in the ofice was very pleasant. No problems returning truck rentalTammy K.
Le service à la clientèle était génial. Pricing was affordable. Location was good. Vehicle well maintained.April C.
Le client n'a pas laissé de commentaire.Marilyn H.
Le client n'a pas laissé de commentaire.Denis R.
Nothing was greatdiana T.
The staff member was very helpful, friendly and professional. U-haul needs to get a better description of exactly where they are located. Their entrance is actually on N. Vine St. and not Dair Avenue in Harrison.Michael B.
I would not recommend this location to a friend if they were picking up the rental after the business closed for the day. It was very difficult to find the entrance because GPS takes you to an address around the corner from the entrance and the key box was very hard to find without detailed instructions. If picking up during business hours i think it would be easier because there would be employees that could help you find the rental.Fawn J.
Le client n'a pas laissé de commentaire.SHERRY C.
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