Customer Reviews for Angles Garage & Wrecker Service
(U-Haul Neighborhood Dealer)

137 évaluations

10992 Chillicothe Pike   Jackson, OH 45640

(740) 288-0130

Heures

  • Mon–Fri
    De 8 h am à 5 h pm
  • Sat–Sun
    Fermé
Heures d'ouverture spéciales
  • 12/26/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(740) 288-0130

10992 Chillicothe Pike
Jackson, OH 45640

Services dans cet établissement :

Heures

  • Mon–Fri
    De 8 h am à 5 h pm
  • Sat–Sun
    Fermé
Heures d'ouverture spéciales
  • 12/26/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

It would help if I didn't pay for equipment that I didn't have as in 2 dollys but no one will return call from uhaul

Shawna T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim S. 
Évaluation :
4

S.O.

dawn W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONDA H. 
Évaluation :
5

They came to jump me no charge.

Aaron C. 
Évaluation :
1

I arrived at 8:00 a.m., my assigned time. Had to wait for 15 minutes before representative arrived. Someone with representative told me I didn't need light cable hookup. I questioned it but was reassured small trailers didn't need. I called uhaul and was told I could go to a dealer near me to get the cable. The representative on Parsons Street in Columbus Ohio provided me with one. He was great. I was traveling from Ohio to Florida and if I wouldn't have had the lights on the trailer I could have been fined or had an accident.

Carl M. 
Évaluation :
5

keep doin what youre doin !

david E. 
Évaluation :
2

Only if necessary. It was a last resort for us.

Susie G. 
Évaluation :
5

keep up the good work

david E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
3

This drop off location was picked for us. We wanted

William M. 
Évaluation :
5

The lady at the desk had already talked to someone from Uhaul about the trucks being wrong and got it all taken care of quick. Great service

Patrick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobbie M. 
Évaluation :
5

The location and staff itself was great HOWEVER I won't be renting a UHaul ever again. After having issues on the app I was on hold for over an hour and still never spoke to anyone. I was then hung up on! I attempted to do the live chat 3 times with no results and one agent ending the chat on me. I sent emails and was never replied to either. This was the worst experience I've ever had and the only thing that saved it a little bit was the kind workers and angles garage. I am so frustrated and will not recommend U-Haul to anyone ever again.

James M. 
Évaluation :
2

Area was in the middle of nowhere and surrounded by junked trucks and cars. The key pick up box was very far away from the truck and you had to weave through a bunch of scrapped vehicles.

Kellie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amber R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STANLEY J. 
Évaluation :
1

they didn't check anything ball said 2" but was broke so trailer moved everytime I stopped trailer lights had to get rewired on my ride home 5 hour drive brakes kept locking up on trailer will never use them again

Sean M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Bobby W. 
Évaluation :
4

The truck I rented had a huge leak in the roof of the area overhainging the driver's seat. As the truck sat in my driveway during the night before the move, rain fell heavily and in the morning the truck was full of water, which we had to dry before we loaded our mattresses, etc. It continued to rain during the move and things in back continued to get wet. Everything was soaking wet when we got to our destination. It looked like attempts had been made to patch the leak; but it was still leaking badly.

Sher B. 
Évaluation :
5

Everything was great. I wouldn't change a thing. ????

John R. 
Évaluation :
5

I had great customer service and the dealership was very helpful and friendly. Excellent service à la clientèle. Went beyond the call of duty to help me out.

Kim H. 
Évaluation :
4

I rented a utility dolly but it was not in truck had to make a special trip back to location.

Susan S. 
Évaluation :
5

The woman who set me up was an absolute doll and so much help!

Brian J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rachel R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MEAGAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BEN E. 
Évaluation :
5

Overall experience was excellent. No problems or issues.

eddie M. 
Évaluation :
5

Don't think it could Get better, (great service)

Chris M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greta H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rao N. 
Évaluation :
4

Sales attendant was extremely nice

Laura A. 
Évaluation :
3

Advantage is location, close to town. Disadvantage - lack of space.

Conor D. 
Évaluation :
5

The tie downs/ratchet straps that go over the tires could use some WD-40 or some kind of lubricant. Other than that everything was terrific.

Jason C. 
Évaluation :
4

Very nice person, helped with equipment return; efficient.

charles A. 
Évaluation :
4

Super Helpful with check-in

charles A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Heather F. 
Évaluation :
4

Very helpful staff. Good people to work with.

Mike S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Peter N. 
Évaluation :
5

Jill Davis does an outstanding job of handling the U-Haul rentals for Angles Garage. She always goes above and beyond normal expectations to take care of us clients. On this particular rental experience your new area representative (Timothy) also went out of his way to make sure we had the trucks we needed for our need.

curtis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angles G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

abe B. 
Évaluation :
3

Return after hours app very difficult

Thomas H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Breanna S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
5

Had to move our son to college approximately 100 miles away and the truck was perfect. Appreciated the friendly service as well.

Roy M. 
Évaluation :
5

We dropped off after hours, but the location was easy to find, well lit, and the drop box was right in front of the building.

Jessica F. 
Évaluation :
5

Jill was very knowledgeable and helped us understand the charges being held on our card versus what we actually needed to pay. Would recommend this site!!

Steve S. 
Évaluation :
5

Made my moving experience easy

Tracey C. 
Évaluation :
5

IMPORTANT - just because you are choosing a pick up location doesn't mean ANYTHING! First, call that location to see if they even have it. If not, call the logistics person at UHAUL. So they can coordinate a place on the way and you can plan for it. So Crucial! IF you do this all will go well :)

sharon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy P. 
Évaluation :
5

They operate a professional business

Gerald B. 
Évaluation :
5

It took forever to get through on the phone to UHaul's customer service- an unacceptablly long time. Once I got through, however, the rep was awesome. She worked very hard to find a rental for me on a high demand weekend. Also, the folks at my pickup location, Angles garage in Jackson, Ohio, were just great. Friendly, helpful and I would definitely use them again.

Rebecca S. 
Évaluation :
5

This has nothing to do with this location. I think in booking a uhaul, understanding how the day rate works would have been helpful. We picked up the van at 3:30 then went to dinner in town. We dropped off the van at 5 pm and was charged an extra day...seems like there should be an hour rate for the first two hours or something

Robert H. 
Évaluation :
5

nothing

gary D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

curtis W. 
Évaluation :
5

Went above and beyond to give me necessary info about making arrangements in Akron. Made your visit priority

Joyce R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONDA H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRAD D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
3

Need more than once receptionist. It took me a while to turn in the vehicle.

NATHAN M. 
Évaluation :
5

Not much room for improvement. No problems what soever.

IRA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNETTE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian M. 
Évaluation :
4

Old truck, ran rough, rates are horrible, 99 cents a mile + filling it back up, small selection of available trucks, next time going with different company. Your locations can only be as good as the product you supply them with.

Jeff L. 
Évaluation :
5

very friendly & helpful

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shirley G. 
Évaluation :
4

We had reserved a truck to move inventory from one office to another, and decided we needed a bigger truck than we had initially decided on. Jill was very helpful and she was able to quickly change things in the system to get us the biggest truck they had on the lot. She was very friendly and accommodating.

Zack G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bret W. 
Évaluation :
5

light plug was too short and they didnt have extension

CHARLES S. 
Évaluation :
2

I called and stopped in the day before the rental to make sure our rental would be ready at 8 am. The lady at the desk said she was the only one who takes cares of Uhaul but did not mention that she would be absent on our rental day. Nobody else could help us when we arrived at 8 am the next day. One man tried unsuccessfully to get on the uhaul site, he was the only one interested in customer service. I had to call uhaul directly to get the rental paid for. Every time I use this facility there is a problem, but they are the only place in Jackson, OH with Uhaul.

kirsten B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HAROLD J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph R. 
Évaluation :
3

The app for self pick up was a nightmare!!!!!! An hour fighting with it, calling back and forth to customer service. If I didn't absolutely needed it I would have NEVER gave uhual $100

Laura W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dede P. 
Évaluation :
5

Refer everyone to Angles Garage. First tried to get it at crosscreek general store, and couldn't because nobody there was trained, which was ridiculous, we went to Angles Garage and it was 5 star service. Not a single complaint.

Jacob H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MITCHELL B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

perry C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robert S. 
Évaluation :
3

Have someone that knows how to operate the computer

RICHARD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOELEEN D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mark J. 
Évaluation :
3

Super good people! No problems at all.

STEVEN L. 
Évaluation :
5

We have rented trucks from Budget, Enterprise, and UHaul in the last 3 months, and UHaul was BY FAR the absolute WORST! We paid too much for 4 days rental but the truck quit and was towed away on the third day. Fortunately my husband was only stranded a half a mile from home, instead of on the Thruway, but the local moving we had planned to do on our last day we couldn't do because the truck quit and had to be towed away. Refund?

KATIE A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DANITA D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary O. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

JENNIFER L. 
Évaluation :
3

Get the employee a basic tool set to fix minor issues like tow-dolly bolts loose.

CURT F. 
Évaluation :
1

I believe the owners live at this location, it was very unclean and the experience was very unprofessional and took almost an hour to check out.

WHITNEY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT A. 
Non les évaluations ont été soumises pour cet établissement.

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