Évaluations des clients Annes Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Annes Auto

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Cecil B.
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Return balance owing back to customer instead of having to go back.

Jason U.
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Le client n'a pas laissé de commentaire.

RAVEN BRIELLE D.
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Le client n'a pas laissé de commentaire.

Hubert P.
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Le client n'a pas laissé de commentaire.

Paul B.
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Le client n'a pas laissé de commentaire.

Christopher J.
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Joyce was a big help during a stressful move. I rented several trailers over a month or so and each experience was great. I'd be happy to send friends and family there for their rental needs

Dwight C.
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Le client n'a pas laissé de commentaire.

Stephen B.
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Le client n'a pas laissé de commentaire.

Muhammad F.
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Its not look like office.its look like bedroom where 2 dogs was open and when enter both dogs attack

Alex D.
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Felt rushed to get equipment back

Nicole M.
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I cannot say enough great things about the customer service I received from this location! They went above and beyond in every way possible to be accommodating, informative, and friendly! Will absolutely be using them again in the future! Truly impressed with their level of customer care!

Harry B.
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It was a comfortable 3 hour drive, reasonably priced and it performed as expected. Would use this service again.

Joanna A.
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Le client n'a pas laissé de commentaire.

Joan M.
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No suggestions for improvement. Joyce is awesome!

Marilyn C.
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Le client n'a pas laissé de commentaire.

Bill M.
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Staff, very courteous , helpful thank you

Alex M.
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Nothing! I had a great experience , was in and out when picking up and very friendly to deal with! Uhaul was clean and did the job very well. Super happy with my rental experiences and would definitely go back to this location! and recolcomend to others. Thanks again!

Peggy D.
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Le client n'a pas laissé de commentaire.

Steve C.
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Le client n'a pas laissé de commentaire.

Stuart S.
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The App was glitchy when I picked up the truck. But after that everything went well.

John K.
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Le client n'a pas laissé de commentaire.

Michelle S.
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Le client n'a pas laissé de commentaire.

Marilyn B.
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Le client n'a pas laissé de commentaire.

Daniel C.
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Everything was great. Greeted with a smile and on my way quickly. Friendly and professional I would deal with them any time. Thank you Dano

DAVID R.
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Le client n'a pas laissé de commentaire.

Douglas M.
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N/A Just wanted to say Joyce was amazing to work with.

Mike H.
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Le client n'a pas laissé de commentaire.

Al S.
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Le client n'a pas laissé de commentaire.

Richard R.
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Le client n'a pas laissé de commentaire.

Brett M.
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Le client n'a pas laissé de commentaire.

LA E.
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Le client n'a pas laissé de commentaire.

Jeffrey S.
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Le client n'a pas laissé de commentaire.

micheal H.
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Nothing Kevin was awesome very informative, friendly and went out of his way to inform us of drop off location.

Charles L.
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Le client n'a pas laissé de commentaire.

Mark T.
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the physical premises is nor here nor there but the gal who serves me is excellent in all areas of customer care

eduardo A.
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Le client n'a pas laissé de commentaire.

derek W.
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Keep your website simple had to go in to book the rentals. Too much information is not always the best.

stephen K.
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Le client n'a pas laissé de commentaire.

Crystal C.
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Le client n'a pas laissé de commentaire.

allan C.
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Le client n'a pas laissé de commentaire.

Rodney L.
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had to go to Chatham to pick up a car hauler. but I had to use your truck but I paid for kilometers. I paid to go pickup and got chattered for it . was in a pinch had no choices. not happy with that. Yhx upu Rodney .

Bino P.
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Le client n'a pas laissé de commentaire.

KENNETHPETER K.
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Le client n'a pas laissé de commentaire.

Penny P.
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Everyone was friendly and helpful. The truck was clean and well maintained. I will definitely use this company again and refer them to anyone I know who is moving and needs a truck to help them move. Good job Annes Auto.

Selwyn J.
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Really enjoyed working with Kevin Hood and the rest of the staff there. Very accommodating and friendly.

Denis G.
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Le client n'a pas laissé de commentaire.

John L.
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Le client n'a pas laissé de commentaire.

Crystal S.
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Easy pick up , very friendly but had to wait cause employee and customer were to chatty. 30 mins of chatting .

Bobbi Jo A.
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We went there and got what we needed it was a great experience. Very friendly and professional.

Jason M.
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Anne's Auto was outstanding!

Chris N.
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Le client n'a pas laissé de commentaire.

Betty O.
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I needed a truck last minute and they had one available. Very nice people to deal with.

Donna N.
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Not sure if it is U-Haul company policy about picking up your rental vehicle with only 1/4 tank of gas and having to return said vehicle with 1/4 tank of gas. Why wouldn't you provide a full tank of gas and ask the customer to return vehicle with full tank of gas? Found this awkward. We also had to contact U-Haul at your 800# which took forever to be answered. Was put on hold for over 20 minutes before representative could answer. I hope U-Haul would answer faster if one had a breakdown or emergency with rental vehicle, which we did not have, thankfully.

Angela W.
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You made the experience effortless and with much kindness. You helped a stressful time run smoothly and I am grateful for that.

paul G.
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Le client n'a pas laissé de commentaire.

David S.
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Le client n'a pas laissé de commentaire.

Patrick J.
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Found staff to be friendly , helpful and efficient .

NADEEM S.
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Le client n'a pas laissé de commentaire.

RANDY W.
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Le client n'a pas laissé de commentaire.

Beth R.
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Kevin's friendly and kind service made what is usually a very stressful time moving less stressful. Thanks for the great experience!

steve C.
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Everything was just fine

James Benson S.
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They always have what I need when I need it. Very friendly service.

Cathy D.
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There is nothing you can do to improve. You are very well inform, very well mannered, very educated on showing us your equipment and also letting us know what other equipment you have for us to use.

allan B.
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Thank you U Haul. Everything went smooth.

Don S.
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Courteous and friendly

Terry T.
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Le client n'a pas laissé de commentaire.

Judy Brent F.
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Le client n'a pas laissé de commentaire.

Howard T.
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Great service at this location Thanks again.

Randy M.
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This has nothing to do with the location itself. My truck refused to shift into overdrive and therefore I had to drive 12 hours in third gear, and stop for fuel for a total of nearly 400 dollars in fuel. I am unimpressed with this as well as the disrepair of the tow dolly, not to mention that my wife had to sit awkwardly for the entire trip 14+ hoursbecause heat from the engine was burning her feet and legs through the gap between the doghouse and the rest of the dash panel. I am requesting a refunded discount as this is the third time renting a truck and dolly in a row that I have had issues, 3 years ago costing me my car, as the tow dolly ripped a hole in my radiator and pulled of my bumper, and the last two trucks now have cost me nearly $1000 dollars in fuel because the refused to shift.

Firmin P.
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I'm a regular customer and Kevin always makes sure I have the right equipment for each rental

Kevin P. W.
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I was sent to the Annes Auto location as the result of an issue at the Kent Motel location. i am very upset over this issue that caused me much frustration and concern. the person at Annes Auto was great to deal with after the issue at Kent Motel.

Terry T.
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Le client n'a pas laissé de commentaire.

Pramod V.
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Great service and keep it up like this

Norma C.
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I Lysol wiped the steering wheel and door handles and they came away black. Although the truck appeared clean I don't think it was thoroughly cleaned. Especially need to with the pandemic ongoing. The air conditioner didn't work properly either!! Would have been nice especially with the 107 degree humidex. The person behind the desk was professional and courteous though😊

Stuart L.
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Excellent service, affordable price and friendly associates at this location. I will recommend this location without hesitation to friends and family

Patrick K.
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Staff were very helpful and professional

AMIT J.
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Le client n'a pas laissé de commentaire.

suzanne B.
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Le client n'a pas laissé de commentaire.

steve C.
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We were impressed with the whole process

SHAWN R.
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I had a reservation made at the Kent Motel location in Chatham for Saturday morning. Upon arriving, the vendor claimed that no reservation was made and no rentals were available until after 5pm. Having a move scheduled for family early morning and coming in from out of town, I was desperate to find another location. The team at Anne's were very helpful and provided me with the equipment and truck I needed. I would highly recommend them and discourage future customers from dealing with the Uhaul rental at the Kent Motel.

wieslaw K.
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Le client n'a pas laissé de commentaire.

randy G.
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Le client n'a pas laissé de commentaire.

Garrett A.
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Le client n'a pas laissé de commentaire.

BANKS A.
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EXCELLENT

Ryan J.
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Kevin was awesome and a pleasure to talk to and deal with. He made my move stress free by getting me into the truck I needed and going above and beyond to ensure my experience was a good one. Can't say enough good things about Kevin and will be sure to recommend this place to anyone because of him alone!

Rick M.
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Le client n'a pas laissé de commentaire.

Michelle B.
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No improvements needed! Joyce was wonderful!

peter J.
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make sure they get the treatment I got at this location at all your locations, I liked they way they took care of me

Stephanie A.
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Le client n'a pas laissé de commentaire.

Dwayne H.
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Le client n'a pas laissé de commentaire.

Richard G.
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Everything from pick up to return was very smooth truck was clean and well kept thanks

Shelia M.
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Joyce was a pleasure to work with, great service!

Jane C.
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Kevin was very helpful and equipment was ready the go when I arrived. Many thanks.

Rain W.
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Kevin was very helpful & pleasant to deal with. Thank you Rainne

Brian C.
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Everything was perfect. Thank you! Will rent again.

Martin L.
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Le client n'a pas laissé de commentaire.

DAVID S.
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Le client n'a pas laissé de commentaire.

Randy C.
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Le client n'a pas laissé de commentaire.

Rene C.
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Keep up the excellent work

Kurt F.
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The location was dirty and smelt like cigarettes. The trucks gas meter was suppose to be half full but when I got in the truck it was closer to 1/4 then 1/2.

Non reviews have been submitted for this location.

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