Great experience....service was excellent!Phil Q.
Customer Reviews for Anniston Mini Mart
(U-Haul Neighborhood Dealer)
Pour nous contacter
Lexington, KY 40505
Services dans cet établissement :
- Mon–FriDe 8 h am à 10 h pm
- Sat–SunDe 9 h am à 10 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Sandra C.
Le client n'a pas laissé de commentaire.Jeanna N.
Thanks for the help from shop owner. Very helpfulMichael Z.
Didn't receive my money back from mileageCrystal C.
Was a sketchy area . Location hung up on you .didn't know where to park truck , felt super unsafe . Asked guy where to park guy hung up on meRecardo W.
AJ was very helpfulRonald F.
Le client n'a pas laissé de commentaire.Kenneth A.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Gunakhar B.
Double charged me and making it very hard to fix the problemCharles M.
Fix the AC and don't put the pickup in such a shady spot. Another person was there to pick up the same truck as me, also. Terrible experienceDaniel D.
Apu was very disrespectful towards me. He would barely look at me and mumble and almost didn't let me have the uhaul I reserved! He was incredibly rude. He mumbled something about someone coming at 11 am when I had a reservation for 9 that morning. I truly believe it's because I am a woman and that's why he did provide good customer service. It took my male friend talking to him for him to give me the uhaul. I would NOT recommend this location to a friend and in fact I would tell them to run from itKelly H.
Le client n'a pas laissé de commentaire.steve B.
A great improvement that would go a long way toward improving the whole experience for your customers would be to actually have the rental available at the location they reserve the rental from. Typically I've had to go to a different location to pick up the rental. I've come to anticipate that, but it's still frustrating.Tom P.
Le client n'a pas laissé de commentaire.Thomas B.
I was taken care of in between customers and I specified I was returning in Gainesville and Ocala was put on my contract which caused a lot of undie stress and frustrations.Jill M.
Le client n'a pas laissé de commentaire.KENNY W.
This place is disgusting. Very dirty. Uhauls here are junk, engine light on, no gas, dirty, has graffiti all over the U-Haul.Michael R.
Le client n'a pas laissé de commentaire.BEVERLY O.
Le client n'a pas laissé de commentaire.peggy M.
Paid for rental of a Dolly (7). No dolly on the truck. Made reservation for 1200 New Circle Rd location. Not pleased with location change made without being contacted.Deborah F.
Very dirty location in a terrible part of town. Did not feel safe dropping off.Preston D.
The truck had trash in the cab, location is difficult, staff in the store had no idea what they were doing to check me out for the truck. It did not go below 3000 RPM while driving, you could move the wheel 90 degrees in either direction you were still going straight, needs a wheel alignment badly, transmission has a hard time shifting gears. This truck is an accident or lawsuit waiting to happen.Michele L.
Nice people. Thank you.Tamika R.
This was the worse experience I have ever had with Uhaul. I was originally supposed to pick the uhaul up at Eureka Springs at 9:00 am. At 8:45 am, I was notified that the truck was not available because the other customer extended their time. I drove 3 hours to do so. I had to wait another 2 1/2 hours to get another truck. This was very upsetting and unprofessional because I was unable to help my daughter move her things out of her apartment.SHEILA R.
I did a on-line check-in at 7:30 AM. Got there at 9:30 AM. Clerk could not speak English good. Language barrier. He looked on his phone and said I wasn't on there. He doubled checked and said oh here you are. Then he took pic. of drivers license would not take???? Ha d to use my wife's driver lic. took 45 min. to get the truck. Very disappointed. Poor customer service. I'm stopping in on the one on New Circle Rd. Which is were I was suppose to pick up the truck the first place. Going to talk to the manager.Michael D.
I rented a truck and the truck was fine. I also rented a dolly and never received it then when I talked to the person at the minimart he has no clue what I was even talking about. Tried to call Uhaul and they told me I needed to talk to the guy at the minimartâ€¦ just one big circle.Thomas L.
Attendant spoke broken English, very hard to understand. U-haul did not have the supplies requested (dolly, pads) despite paying for them. Was told I could pick up at a closer location and then was told the night before I had to drive 30 minutes away to pick up the truck.Karen M.
Le client n'a pas laissé de commentaire.Limmea J.
Le client n'a pas laissé de commentaire.tracy M.
Could barely understand the person waiting on me. He insisted that uhaul should have sent me a code for lockbox in order to access key. He refused to let me have truck without it. After wasting nearly 45 minutes of my time he finally agreed to give me code. Meanwhile my moving helpers stood Around with nothing to do costing me valuable time and moneylarry B.
Services supplémentaires à cet emplacement
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!