Customer Reviews for Anthonys Auto Care
(Concessionnaire U-Haul dans le voisinage)

340 évaluations

770 S Pinal Pkwy   Florence, AZ 85132

(520) 868-3993

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 2h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 12/23/2021 - 12/28/2021: Fermé
  • 12/31/2021 - 1/2/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(520) 868-3993

770 S Pinal Pkwy
Florence, AZ 85132

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 2h pm
  • Sam - dim : fermé
Heures d'ouverture spéciales
  • 12/23/2021 - 12/28/2021: Fermé
  • 12/31/2021 - 1/2/2022: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY P. 
Évaluation :
3

I had to move locations multiple times to get a uhaul cause the original on I had, had a uhaul break down before I got it so then I have to drive an hour out of my way to get a different uhaul then got charged miles cause I went over 6 miles to make it to the drop off location

Corey G. 
Évaluation :
3

We needed dollies and we're charge for dollies but there were no dollies

Richard O. 
Évaluation :
5

The ride was smooth and enjoyed it. So fast and easy. Anthony was so nice and polite. Loved the experience.

JUDY J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tyler N. 
Évaluation :
4

This location office was not open but had a large lot with a dry box for the keys

PHILIP N. 
Évaluation :
5

Anthony worked with us on our rental. Easy pick up and delivery as well. Would recommend over and over

brittany L. 
Évaluation :
5

Anthony's Auto Care - 7732 was where I rented a dozen packing blankets. Anthony is one of the nicest people on earth and is a very savvy businessman. I've been dealing with Anthony for some 20 years, not necessarily for the U-Haul part of his business, but in general. You are extremely fortunate to have Anthony as a U-Haul dealer, as he is very conscientious, professional and welcoming while being a serious business man. In all the years I've known him, he is as honest as they come and always welcomes EVERYONE with one of his great big smiles. He's as astute business man that can always be trusted to do his level best to accommodate you for any reason that you have to do business with him. I was extremely grateful for the use of the blankets and was able to return them well within the 24 hour period.

CATHI F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark W. 
Évaluation :
4

NOPE. NO UHAUL! I say stop using them and put them out of business. I would NOT recommend to a friend. I have been doing business there for years, always stuck up for the bad comments they received on UHAUL website and Facebook, BUT... I finally got to experience what others have been saying!! Rental for 29,99 $ a day, rented for 2 days, full insurance coverage. I DROVE ONLY 12 MILES... did you Hear that? 12 Miles. I put over 3 gallons in the truck -12,00 $, returned it with the gas amount I had received it with and NOW THEY ARE BILLING ME FOR ALL KINDS OF CRAZY. Saying it was short on gas (well there is pictures to prove it!!, I asked for copies of the pictures which I have never received on the check out app. Billed me for an additional 9,1 gallons of gas (NINE), billed me twice for the insurance. they send me (Corporate) all kinds of emails, I told them when I turned truck in the fuel issue was wrong, I drove 12 miles. I help a family here in Florence that had a house fire, move the belongs to storage. We made 3 trips here in town. 12 miles is what I drove, with the 3+ gallons I put in and the 9 they claim they HAD to put in that is over 12 gallons of gas. So you mean to tell me their trucks get 1 mile to the Gallon? They are thieves. They don't want to do anything about this mistake? DON'T USE UHAUL PERIOD.

STACY N. 
Évaluation :
5

Anthony was very professional, accomodating, and friendly. I will use his location again whenever the occasion arises.

Terrence M. 
Évaluation :
5

Uhaul needs to reflect the “by appointment only” policy for this location

Lynni B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELA W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOREEN Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DONALD B. 
Évaluation :
1

I showed up to pick up my rental and the equipment I payed and rented wasn't in the back of the truck. I could t ask them due to self pick up and I would like a refund on the equipment. I attempted to call you guys and the wait was over 40 minutes and hung up.

Jesus P. 
Évaluation :
5

Awesome service!

MAXWELL L. 
Évaluation :
5

I have rented from Anthony's many times. Never disappointed, ALWAYS HAPPY! I appreciate his service immensely!!

Stacy N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

stephen C. 
Évaluation :
5

Anthony is the best.

TERRIE D. 
Évaluation :
1

When I picked this unit up there was nobody available at location had to go to another location to meet owner and come back to original location to pick up trailer. Was givin an unnecessary attitude from the owner Anthony which he apologized later for. Got to my destination and there was boxes inside I had to remove to use the trailer and now just seen a cleaning charge on my account that I will be disputing. The trailer was returned in completely better condition then I picked up and I am charged for cleaning. This is not right by any means and I haul should be ashamed to have this company contracted. I continuously rent trailers I have never left a bad review period until this. My experience has always been pleasant and I would have left it alone till I seen a charge for cleaning.

JOSEPH W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL T. 
Évaluation :
5

Owner was very nice

JAMES H. 
Évaluation :
5

Anthony was awesome - he was very informative, quick, and professional. He helped to adjust the mirrors, get me started, and even mopped the van after it was returned by someone else dirty before he turned it around for my rental. .

Jenna I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL LOUIS V. 
Évaluation :
3

Our location was changed two times and we had to drive 48 miles one way to locate the U-Haul.

Mark W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

donna S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

leo J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FREDERICK S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carol E. 
Évaluation :
5

I WAS VERY FRUSTRATED BY THE ONLINE RESERVATION SYSTEM. My reservation was never accurate . People canceled my reservation when they should not have. Thanks to Anthony I was served properly.

DALE L. 
Évaluation :
5

I can't think of any.

CYNTHIA K. 
Évaluation :
4

Anthony gave me an AMazEiNg Support...thx Again Cheers Paddy

Patrick M. 
Évaluation :
5

👍

TIMOTHY W. 
Évaluation :
5

The owner of Anthony's Auto Care was excellent!! Very professional and made sure I was taken care of.

Clayton L. 
Évaluation :
5

Anthony went above and beyond! Excellent customer service!

DENNIS M. 
Évaluation :
5

Professional and friendly service from Anthony and his staff - AS ALWAYS!

RICHARD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEDRO R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leigh S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren H. 
Évaluation :
1

My Truck was there and was very clean but for some reason my 2 moving Dollys and 1 dozen blankets were not on the truck. I hired a moving company to load my truck but had a lot to do on my own and this was very difficult without the use of a dolly and blankets to protect my furniture. The rental location was closed but upon looking inside thru the window i seen the blankets and dollys so why were they not put on my truck?. That was and is a big issue and why i poorly rated Anthony's auto care. It also put me in a bad position by having to call uhaul abd explain this situation. I believe every effort should have been made to get me my requested and charged for equipment. I am yet to see if I was charged for those.

Robert H. 
Évaluation :
2

They were locked at time of return had to call and put key in drop box

CHARLES PAUL A. 
Évaluation :
5

Everything was great. Anthony was accommodating and did a great job.

Bryon B. 
Évaluation :
5

We made the reservation weeks in advance at a local uhaul location They did not have the trailer that we requested and found out less than 24 hours in advance that we had to drive 90 minutes to pick up the reserved trailer Anthony was great and very accommodating

LEE C. 
Évaluation :
4

Maybe explain a few things about the truck tow Glad I asked to check the lights as I noticed the flasher on one side of tow dolly did not work

Marshall B. 
Évaluation :
5

Anthony was a terrific gentleman. He simplified our return by enabling us to return the trailer to his location rather than having to return it 40 miles farther. Thank You Anthony.

Johne V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina D. 
Évaluation :
5

Anthony's personal customer service made everything understandable at a time of pressure. He made each item clear on the contract as we went along. Then he taught us the mechanics of the hook up and procedures. You could not have a better representative for the UHaul company. . .

LINA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jayshaly M. 
Évaluation :
5

It would be helpful and less stressful if all the approval and check in steps could be done prior to pick-up time. I was on a tight time frame and it took over half an hour to upload the pictures and credit card info.

GREG S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SOLOMON KIM D. 
Évaluation :
3

On line return was easy

THOMAS D. 
Évaluation :
1

Take care of your customers. Horrible customer service.

CHRISTOPHER K. 
Évaluation :
5

Aucun

HERMAN S. 
Évaluation :
5

Anthony's in Florence is fantastic! I dropped a 26' box truck in Florence when I had contracted to deliver to Phoenix. My change in plans had the potential to cost me an additional 125 $+ yet Anthony had that added fee waived! Thank you Anthony, I highly recommend Anthony's in Florence!

Michael D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LARRY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amparo J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffery O. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Derek W. 
Évaluation :
4

Call for the hours open

Dennis S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santiago Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd M. 
Évaluation :
5

The problem I encountered was I was suppose to pick up the unit in Apache Junction, AZ. The night before the pick up I was informed I had to drive to a different location which was 45 minutes from where I was suppose to get the unit.

cliff P. 
Évaluation :
4

Anthony was very courteous and friendly. I would definitely recommend this location.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald G. 
Évaluation :
3

No one was there and the place was locked up completely, the return process was very long, not everyone has a smart phone my cell phone is a flip phone and the only thing that phone does is let's me talk on it.Does not take pictures or receive pictures.

Richard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
5

Excellent customer service with Anthony.

Stephen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
3

Give me time to move trailer after dropping off at his other location. Went back to move and he moved the trailer before I could get it to the other location.

Gordon G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LeAnn F. 
Évaluation :
3

Dropped off trailer at 3pm. No attendant on site.

Jimmy K. 
Évaluation :
5

Anthony at Anthony Auto Care is very helpful and courteous person. Great pleasure to do business with him.

Marion G. 
Évaluation :
5

Nothing. Anthony was very helpful and personable. Great communication skills.

Kathy R. 
Évaluation :
1

Was NOT the location I reserved. Had to go to this location to pick up. Anthony was rude and actually cussed me in a foreign language. He thought I did not understand the language but I speak 6 different languages. I WILL NEVER USE U HAUL AGAIN. You did NOT honor your guarantee of picking up at location I requested on Main St.

Carrie T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juanel R. 
Évaluation :
1

I was told I would not be receiving a late fee charge for the u-haul or the tow trailer by the employee at Anthony's Auto Care seeing as I had dropped them off on time in the 24/7 drop off box the day before. I have a video of my self returning everything on time in case this sort of thing happened. I am incredibly disappointed, dissatisfied, and will never rent from u-haul again. On top of this I was charged a cleaning fee, my fiancé cleaned the back and cab top to bottom before we drove it over. As far as I am concerned U-haul is stealing my cash deposit and they will be hearing from my lawyer shortly if things are not made right immediately.

Gabriel P. 
Évaluation :
3

They charged me 188,12 $ and 125,00 $ more I need to go there and ask them. I will dispute those charges if not got back.

Raman T. 
Évaluation :
1

I told this guy I wanted the trailer for 24 hours and he said ok and he said it will hold a 2 day amount and I will only take a one day amount but it took. 2 days so i was overcharge and they don't call me back i was calling them for a whole week

Andrew C. 
Évaluation :
5

All of you at UHAUL are outstanding.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MILICA J. 
Évaluation :
5

Michelle was extremely helpful at the drop off This was an excellent experience with u haul because of Rick and Michelle Thank you so much

Judy K. 
Évaluation :
3

You could refund my deposit

Amanda S. 
Évaluation :
5

They went above and beyond to help..

Wayne R. 
Évaluation :
5

Nothing Very good service

Leo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Roy K. 
Évaluation :
5

Tell the customer about the loading door problem before it becomes a problem

Dede S. 
Évaluation :
5

Only thing was that when I got the truck it was at a quarter of a tank and return police was 3/4 tank which cost me more then the rental

Alexandria M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
3

Melissa Molina the office manager was so disrespectful rude lacked any customer service skills and when I first went to uhaul on main st where I made the reservation he told me I was suppose to take it to other please a few streets away so I was charged 1,09 $ extra yet I brought it back half a day early and she was extremely rude period!!!!!!!!!!!!!!!!! Really after returning it early and returning it where I was told to I really thought the 1,09 $ was a ridiculous charge and then she gave me no receipt no thank you no nothing!!!!!!!!

Cori R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NOEL B. 
Évaluation :
5

Great customer service and attention.

ROSS T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Betty K. 
Non les évaluations ont été soumises pour cet établissement.

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