Received contract but no CC receipt. No biggie.
Jeffrey N.
Customer Reviews for Antrim Truck Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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TRUCK COUL;D HAVE BEEN A LITTLE CLEANER STAFF WAS EXCELLENT
KEVINJ D.I booked a 5x8 trailer that when I was called to confirm was not available at my pick up location. The agent advised I could get the 5x9 with ramp for the same rate. This lead to problems at check out and I was charged the 5x9 rate. The app used by agents was also terribly slow. Tires on trailer were cracked and close to wear indicator.
Kurtis G.Uhaul totally messed up or orders left us with no truck and canceled my reservatipn with out even telling me where we scarmbeled and ended up having to gey 2 trailers . I would never ever recommen uhaul to any nor. Would i use it again. It was nothing but a headache . I am moving again soon and so are some friends abd we will both be using budget trucking .
daniel M.Customer service rep told me one hours of operation when it was not. Went to pickup and he was gone, nobody else able to rent. That rep did come back in from home so that was great, but overall this location requires better training and customer service courses
SHANE P.Considering they are a new location, very friendly and patient
Charles R.Lack of training for this employee. Took me 1 hour and 10 minutes for him to finally have all the paperwork done.. With all due respect to him, I'm not much of a computer guy either
Rick B.first u haul lights did not work when hooked up to the suv, it was the unit not the car. Then we had to take a smaller one but it took over 1 1/2 hour to get this all completed. We were told we could go another 50km to get the size of unit we ordered. The rep was very good at Antrim
Hal S.They treated me amazingly and were very helpful.
Maximiliano S.There is no U-Haul option on their telephone system, the employees generally have no idea what they're supposed to do as a U-Haul outlet, and it is not clear where we're supposed to go.
GEOFFREYMICHAEL W.