Everything was just perfect. Good communication and very professional people.
Donald Duering
Customer Reviews for Anytime Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I had reserved my truck for 230pm and was told it wouldn't be ready until 3pm and did not receive my $50 credit for my reservation not being on time
Kristina PinedaContinue to what you all are doing…providing excellent customer service.
LaDonna WheatonPerfect
Benjamin BellStaff at location were great. Trailers in poor condition and lights not working.
Kerry HarthunSara was knowledgeable and helpful, made the process enjoyable. I'll definitely use this location again!
ERIC OCONNORGreat service
Chris WilliamsI didn't see anyone at this location so hard to rate. I dropped off when office was closed
CHARLOTTE CHANDLERAccording to your records, the truck was supposed to be dropped off by 4:30 and it was dropped off at 4:38 and I was still charged for another day. I would never recommend U-Haul to anybody here moving forward.
Stephen StovallEverything's good the way it is
jose CataquetThe trailer was picked up from my house by tow truck
Leroy GayleDon’t double charge someone and refuse to give them a refund as well as misrepresent the price before hand
Danielle HovisExceptional customer service and maintained equipment. My new favorite location for all future use.
Charles RichardWas not expecting a 4 hour rental to be $100 that was a little shocking. That is the only thing negative that I have to say, the young lady that assisted me was super helpful and very easy to work with.
Richard Clark JrEasy online reservation for the truck we needed. Very affordable. And the service was excellent.
James HopperIt was different not the normal " warehouse " atmosphere, and a thumbs up to the women running the store!! 👍👍
Edwin TorresVery helpful and truthful
sean machFriendly and efficient.
Erin HoukNo additional comments.
Peter SwyersGreat experience
Agee GabrielAmazing customer service, thank you!
Russell SansoneNothing! Excellent experience
Susan ShawThis is the first time I have used this location and they were closed during my drop off. However, the process for returning things 24/7 is really quick and easy and the location was easily accessible.
Randi DeShazerWe had a wonderful experience at this pickup location. Staff was professional, friendly, and helpful.
Ronald ShanklandI did a self drop off.
Bradly SearsNothing. Kelley was excellent and provided outstanding customer service. She is truly a professional. Please let her know! And reward her! She deserves it! Not every place can receive professional treatment!
Carlos Navarro PaganBy far my best uhaul experience. Quick and professional.
Donald WhiteEasy pickup and super easy dropoff!
David CoramCheck in took too long, charged us the wrong price and couldn't fix on location made us contact corporate. Not helpful or customer service oriented. Truck was filthy, wiper didn't work (we replaced). Manager was not helpful and disrespectful. Left us with a bitter experience.
Timothy KnavelThe U-Haul box truck I rented HAD 1/4 PLAY ROTATION OF THE STEERING WHEEL!!!!!!!!!!!!!!!!!!!!! In other words...I had to turn the wheel 1/4 of the way before EITHER TIRE RESPONDED!!!!!! 郎郎郎郎郎郎郎 I literally had to fight the steering wheel to keep that HUGE box truck between the driving lanes!!! Making a right of left turn was nightmarish.!!! AND...the truck dashboard started beeping (loud) the check engine light came on and stayed illuminated while we were driving during our rental day. U-Haul rented a truck to me, in such poor MECHANICAL condition my family's lives (2 kids+me, the driver ) were placed in a VERY DANGEROUS position !!!!!!!!! When these dangerous issues were going ongoing during my rental day. I tried to call Anytime Storage phone # ....THE CALL WENT TO VOICEMAIL. I DID NOT GET A RETURN CALL!!! Your poor equipment put my whole family in danger. To say NOTHING of my HORROR at having to drive that POS!!! I'm 65 year old disabled lady. I'm FURIOUS you rented to me a literal DEATH TRAP. I do NOT appreciate having to PAY FOR HAVING MY FAMILY PUT IN DANGER!!! U SUCK 郎郎郎. Thinking of you, V Moody
Vicky MoodyI was told that my truck had unlimited miles when I explained that I would be driving the truck to OKC (50miles from my home) to drop off since it would be cheaper than dropping in my city.
Heather AtzertTruck was filthy- windows both inside and outside, inside of cab was dirty with dog hair everywhere, and inside of box needed to be swept out. When we confronted the manager we were rudely, brushed off & dismissed. Should be called "Last Tme Rental. 0 stars
Robert CougillI was given a truck that was in a recent accident. I left the lot went and filled the gas tank and drove 5 mins to my house. 2 dash lights came on and the truck started running badly. Instead of swapping out the truck I was told to call road side assistance. It took over 6 hours to get assistance to my location and the truck had to be returned and traded out. The loading crew I paid left because they couldn't wait 6 hours and I was out a day behind schedule. I would like to be contacted and compensated for your he gas money I put into the truck that I had to drive back and return.
robert jones