Le client n'a pas laissé de commentaire.
Alejandro B.
Customer Reviews for Apricot Home LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I would never recommend this location to anyone. Not even my worst enemy. These people are lazy and do not want to do their job.
Jacob F.Nothing he was great
Colleen H.I am a customer of uhaul from long time many years . but i used this store for the first time but you charged me a lot and not fair.i am sad on the happening.because i used uhaul only for 10 hours only .
samuel G.Take video of everything
john T.Excellent people
Julio G.The experience was great. The only draw back I had was I drove 45 miles to pickup the equipment then when finished I had take it back the same location. They would not let me take it to my local u-haul dealer. 90 miles round trip could have been avoided.
michael P.This location is very easy to work with and they called me to let me know the car dolly trailer was available earlier. The wheels on the trailer were dented (might be good idea to replace them), but it worked just fine. I will use Apricot Homes location again in the future. I am very happy with them.
Larry H.Trailer was rusty, quite dirty and straps were quite frayed upon close inspection. I had to lube ratchet mechanisms to be able to even use then. Staff were first rate and professional. U-haul site was easy to find/access.
Jl S.Wheels on both side of trailer were damaged and caused the trailer to not ride correctly as the wheels are out of balance.
Jeff Q.The truck was 45 min from my original pickup location. The truck was on empty when i picked it up, I almost didn't think i was going to make it to the gas station. I had a hard time knowing how much gas to put in, the truck should have been full so i could just fill it at end of use! The trucks front end shook on the interstate. The steering wheel was very loose. The breaks were also in not great condition. The insurance i selected when I ordered online wasn't an option when I picked up the truck. Very disappointing overall with UHAUL
Alana T.You need to be inform all of your locations that Toyota Hybrid Cars Can NOT use a car dolly. They have to have all wheels off the ground, because of the way the battery charges.
Novalea M.Better locations, better, more timely phone communication.
Ellen J.Excellent customer service and friendly people!
craig C.7
Melissa H.No one was there- returned on line to the site
Anik A.If I ever need another U-Haul rental in the area I will be going to them! They were quick kind and just cool people to deal with!
David B.Great job ! They care here … American spirit.
Gus C.Great people !!
Gus C.Big scam customer service was a joke web page change all my information was charge a ridiculous amount would not recommend to anyone very disappointed alway thought u were the leading rental company but guess my first ti.e will be my last this comment has no regards to location
Derik M.I had to wait weeks for a truck to become available. I guess the market is very tight in Twin Falls Idaho. Never had to wait more than a few days before. Love U-Haul...thanks!
John W.Install high speed internet for customers so they can check in on their phones.
Carl E.Apricot Homes is an excellent location for U-Haul in regard to our drop-off experience. Extremely great customer service and the business owner took great interest in our complaints about the dangerous truck we had been driving. The steering was horrific so much that my husband was rattled for a week after. There was no oil in it when we picked it up, so had to buy/add oil during our trip. We are shocked it made it from WA to ID without breaking. I appreciate Apricot Homes for taking note of all the issues so this truck could be sent for inspection as it hadn't been done in WELL over a year.
rachel N.Just needs a little better cleaning inside the cab . Smelled like puke and beer!
Benjamin W.The entire transaction was very smooth. Thanks
Travis R.Keep it just like it was. Everything was perfect.
Caleb W.Don't tack on additional and/or unexplained charges. It's unethical and a terrible way to run a business.
Josh C.Trailer was snow covered and trailer door was frozen. it took some work to get it to open. Used it for a couple hours and returned to location
George V.Pickup took a little longer than normal as I didn't have a reservation and the pickup agent was learning the system. Trailer was nice and well kept. No issues at all. They need to make it a little more clear that the antique store is where the uhaul agency is located.
Christopher H.No improvements needed. Staff was friendly and attentive. Transaction was quick and pleasant. Keep up the good work.
Richard P.Very friendly location, quick to drop off no problems.
DENNIS M.The location was not marked. I stopped right in front of it and did not see a Uhaul sign. I had to call. Also the drop location was not marked and if dropping after hours I would have felt uncomfortable leaving the trailer there. Folks were friendly and helpful but sinnage was not good.
Anthony A.I cant really think of one thing you could better the person who waited was very nice knew her job and was very cheerful she made me feel better for just talking to her
patsy E.Truck needed a wash but the interior was fine. Drove well.
James W.Very friendly
Shane S.Fantastic customer service.
Beau P.This place didn't open until 10:00am but I had an appointment to pick up at 9:30am.
Donald J.This was the easiest pickup and drop off we have ever seen. Yes, I would use again.
Lois G.My truck was rented to someone else using my Fucking Debit card. I had to get a different truck from a different location so yes I am very Fucking angry. I will never use UHAUL again ever!!!!
DAWN C.The wait time was a bit long. The 2 letters at the beginning of the truck number didn't match the key tag. But we figured it out.
Dena P.Very well informed, warm and friendly folks. Great service.
STEPHEN J.Train employees better
Nicole C.Customer service was 100 % really enjoyed talking with Brian and his wife and they really helped us Out in a jam. Can't thank them enough! A far better experience than the u-haul that's on Kimberly road in Twin Falls Idaho customer service there is not up to par.
WILLIAM M.Went out of their way to make sure that we got the best equipment for our long distance move.
Aaron A.