Nothing everyone and everything worked Very well.
Beulah G
Customer Reviews for Arcadia Chemical Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This was the best customer service I’ve ever experienced with Uhaul. Mr. Crawford was very professional and even offered beverages while I waited for his system to reboot.
Rebecca BExcellent service, equipment was clean and ready for us when we got there. Very helpful!
Anatoly SI love love love Mr. Kevin. Everything about him is excellence! I don't use any other location.
Jaylin PAwesome thanks
Arthur MNothing the staff was amazing and very helpful top notch service and experience would highly recommend to everyone i know in need of a uhaul
Shaun SWould highly recommend this location. Will rent from here for now on whenever I need moving service and assistance.
Ava CHave "After hour" drop-off clearly marked. Provide additional space for dropping off trucks.
Martha MKevin has done it AGAIN!!! What are you waiting for? Book Your truck with him TODAY!! If he has no truck, I would wait until he has one available! There's no better uhaul location than this one!!!
Jaylin PExcellent customer service!!
Paul DThe person I rented from was 2 hours late to my rental time. The company and address i was sent to was not the company that was on the building. After waiting in the parking lot for 40 mins i was asked to go to another address The truck was in a broke down bus depot. And after sitting there for another 30- 45 minutes some one showed up handed me a key and sent me on my was.
Robert MWow Kevin is amazing! He's so nice and very much helpful throughout the ENTIRE process. From start to finish he made sure that everything I needed was able to fit my budget. Don't walk, but run to this location!!!!! You won't be disappointed. Thanks Kevin see you again soon.
Jaylin PFast, Efficient, and Friendly. 10/10 recommend and will use this location again in the future
William PExcellent customer service
WILLIAM PThere was no person available to help when items that were rented were not in the truck (blankets).
David Kthe man at the desk was super friendly and helpful. However I did not fell safe with the location.
natalie LKevin was great! Would recommend him to anyone!
Lauren HThe owner took great pride in his business and was very diligent and helpful
janella lI would say everything was perfect is nothing they really need to improve…
Zelena FThe service was amazing, everyone was so helpful and kind. Moving can be hard but this location helped made things less stressful.
Sinqua AThere are no improvements to be made. This was the best experience I've ever had with U-Haul. This is in the top 5 of customer service interactions I've ever had.
Sean MDon’t supply customers with vehicles with check engine lights and don’t charge so much it’s absolutely insane!
Gabe JThey was very friendly and helpful. Appreciate their good customer service. Will be working with them again soon for another project.
GENEVIEVE DThe staff at the location was very professional and courteous. I will recommend them again and again!;-)
Michael ANo, complaints here
Sonia MRented from them for a second time. Same excellent and professional service as before. Unlike most places today, these folks care about having your business!
Robert DExcellent experience! The staff at Arcadia Chemical were very helpful, efficient, and professional. Will definitely use them again for any moving needs we have.
Robert DJust keep doing what you’re doing…top notch customer service!
Tonja HPerfect
Jeffrey WThe gentlemen that rented the trailer to me was outstanding in every way. It was the best experience I've ever had renting any equipment.
CAROL AExceptional customer service. Friendly, helpful.
David NI absolutely recommend renting here if you're looking for an easy move. I rented a trailer for an in city move, and the customer service representative was very friendly and professional. I will most definitely come back for any future moves!
Justine SAwesome customer service! The owner showed me that equipment and towing trailer set up. I will definitely rent from that location again.
FELICIA SVery friendly and helpful
Ronald LFRIENDLY, COURTEOUS AND PROFESSIONAL. THANK YOU.
brenda jI can't tell you how I would rate this location their's was no street lights no security it was not lit AT All total DARK not what you call a good location at night it wasn't the location I wanted In the first place I paid more than what I was really wanting to the truck needed to be retired but it did the job the rental assistance needs to be better assistance it took me over 1 hour just to figure out how your system even worked I had to call many times and never got ahold of anyone I was about to go somewhere else but I needed to be out of where I was I'll use uhaul again but this time I'm not going to wait until midnight to pick up a truck that was crazy as hell I wasted a hole day and only had just a few hours to move midnight to 6am come on yall can do better than that when I booked the truck days in advance just to find out the person never put my request in I feel like I should get some of my money back I ended up staying up 24 hours and not even get to use the truck for 24 hours once again I can't say the location was a bright idea if someone has to pick up the truck at midnight this company makes enough money to get cheaper on gas vehicles and in better conditions so instead of giving you a bad rating I'll let this letter answer your question thank you very much for allowing me to rent your truck I'll be back but with better knowledge of how I want to use your company
Brian PVery nice gentleman
FREDA MIt was a pleasant and professional experience - like a neighbor helping a neighbor.
Meredyth LKevin was an awesome professional that went above and beyond what I expected and a real pleasure to work with. I will recommend him to anyone and will be a return customer if in need of a U-haul service in the future.
Tony SOverall it was a good experience it was my first time renting a u haul and the clerk Kevin made sure that I had a easy time doing so overall all great experience
Marc SThe man who dealt with my rental pickup was absolutely wonderful! He was extremely patient and kind, he was very thorough with his paperwork but did not keep me waiting for long. I have rented many many uhuals before and he was by far the absolute best experience with his customer service.
Hannah WI ordered the Uhaul at another location and when we got there I was informed that I had to pick it up at this location. I signed up for contactless pick up and my time to pick up was 8:15. I wasn't able to pick up the truck until 10:00 due to the employee having a doctors appointment. It was very unorganized and set me back a few hours on what I needed the truck for.
RICARDO RCustomer service and professionalism was the highlight of this entire interaction.
Patrick BOwner was very pleasant and accommodating. He even met me later to help me install the tow dolly. Would recommend this location in the future
Matthee GKevin is great ! Very good customer service
Whitney MNo sign, doors locked....I had to call to see if open. Creepy location
Bobbie LThe representative was great. He came out and greeted me and took care of everything. The location of the business needs some work.
Richard TThe drop off was very difficult for us. It would be nice if was more simpler. It took my husband and myself almost two hours to finally get the truck turned in
Edna BExcellent service, this will be my preferred location in the future!
Anthony WNothing. Very professional and courteous.
Alice MWonderful customer service
LELA WFamily operated, and it shows. Hard work, great customer service and in a timely manner. 5+ stars.
sean sWould definitely recommend this location. Kevin is a professional and was very helpful and accommodating. If we rent a U-Haul again, this is the location we will choose!
LAURIE GDon't go to this site! I was quoted one price and reserved it at one price and when I went to pick it up prices spiked at time of pick up they would not honor what I reserved it for!
Stephanie IExcellent service à la clientèle
devin mHad a little trouble making sure I got everything I rented for the price I was supposed to be renting it for but it worked out. The guy that owns the place is super nice and friendly. A big help.
Melissa RGREAT CUSTOMER SERVICE
JOHN M