Customer Reviews for Arizona Mini Self Storage

101 évaluations

12650 N Cave Creek   Phoenix, AZ 85022

(602) 971-6645

Heures d’ouverture

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(602) 971-6645

12650 N Cave Creek
Phoenix, AZ 85022

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Justin ROCKS!!!

JOHN M  |  Expérience générale 
Évaluation :
5

Justin h the complete staff were always happy, polite and very accomadeting & helpful! Great price & only what we needed! Merci encore!

Pauline H  |  Expérience générale 
Évaluation :
5

Very pleasant experience. Would recommend and would go back again. I appreciated that the family/staff lives onsite and are available to assist customers and monitor the facility.

Randi H  |  Expérience générale 
Évaluation :
5

Great storage solution for the last 5 plus years. I am excited to have a garage again.

JESSE D  |  Expérience générale 
Évaluation :
4

Facility and space was great, plus they were friendly to deal with. The access hours were a little short for the money but would use this space again.

Justin T  |  Expérience générale 
Évaluation :
5

Great staff very friendly and helpful

Daniel P  |  Expérience générale 
Évaluation :
4

4 yrs comfort n secure. Auto pay is the way. Peace be upon us

Tracy S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANK L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vicki R  |  Expérience générale 
Évaluation :
5

I was a customer for three years. It is a clean and secure facility.

Scott G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah A  |  Expérience générale 
Évaluation :
5

Would definitely rent here again

Rebecca S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tony O  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla R  |  Expérience générale 
Évaluation :
4

My only area of feedback is that the check-in/check-out process can be hard for folks who work during the normal business hours. I had to leave work early on multiple occasions to meet the move-in move-out times/office hours. Maybe having an electronic process could be helpful. Just a suggestion!

Larissa J  |  Expérience générale 
Évaluation :
5

Staff was very helpful! And they accommodated my wishes!

TOM W  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOSE G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike S  |  Expérience générale 
Évaluation :
5

Nice staff, good access and clean facilities.

Lawrence G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA P  |  Expérience générale 
Évaluation :
5

This was the most amazing experience I could of had. Very friendly staff/owners. The storage facility was exceptional. Thank you for helping me when I needed some place to store my in laws personal items. Will definitely use in the future if there is ever a need.

Shelly R  |  Expérience générale 
Évaluation :
4

There is a step up into the unit which can be treacherous.

Asta H  |  Expérience générale 
Évaluation :
5

I am from out of town and had purchased a home that was delayed in closing. Unfortunately a shipment of concrete overlay had arrived on the intended closing date and could not be stored at the new house. These guys accepted the freight for me, set up an account and storage unit and were amazing to work with. If I could give them more stars, I would. They were incredibly communicative, helpful and friendly. Definitely will use them again, and have already referred them to my sister that lives here.

Julie N  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LONNIE M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia L  |  Expérience générale 
Évaluation :
5

I rented a unit for 8 years, never a problem and always good customer service.

RICKY C  |  Expérience générale 
Évaluation :
5

Great Storage and clean.

ROBERT C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald U  |  Expérience générale 
Évaluation :
5

Thanks for everything!

Donald L  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful. Great unit to rent. Stored all belongings for the hot months without any issues. We will be back in the Spring!

Amy C  |  Expérience générale 
Évaluation :
5

Super nice people!

Sherri L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B  |  Expérience générale 
Évaluation :
5

No problems with the storage unit, the office people, and I will be back. Thanks for the service. Jim Stephens #471 & 602

James S  |  Expérience générale 
Évaluation :
5

Jennifer & Larry were always friendly and helpful during the entire time I was renting from them. I would highly recommend this rental facility to everyone.

William P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol S  |  Expérience générale 
Évaluation :
5

The experience exceeded my expectations. The couple who operated it were always available and always helpful. I can not say enough about the experience.

Carol J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie J  |  Expérience générale 
Évaluation :
5

I only moved out as I can't justify the increased cost for a 5'x5' bit of storage space for just tubs of Christmas decorations. I will consider this storage facility in the future if I need short term storage.

John R  |  Expérience générale 
Évaluation :
5

4/5 stars. I stored my belongings there for about 18 months, managers were great. Drive up access was awesome, and the place felt very secure. I was a little bit disappointed in the fact that the actual dimensions of the units (I had two) seems to run about 8 % smaller than advertised. Also, strict policies on late fees and mandatory insurance of their choice seemed a little heavy-handed/greedy. I would consider using this place again, but i would shop them.

NICK K  |  Expérience générale 
Évaluation :
5

The RV lot needs cleaning and it should be brushed once a month. Maybe some of the really bad old RV's should be removed, it would help the look of the lot. Thanks

DOUGLAS C  |  Expérience générale 
Évaluation :
5

Staff was always friendly. Was easy to access and it was easy to make payments every month.

Lori A  |  Expérience générale 
Évaluation :
5

I cannot recall at the moment, the lady's name who closed out my account, was very polite and professional. Merci encore!

Gregory L  |  Expérience générale 
Évaluation :
5

Both husband and wife were very nice from the beginning, the customer service was impeccable and I don't feel like "just a customer", even when I was moving my items out they were still just as friendly. I would recommend anyone to use this storage facility.

Karma F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sulema A  |  Expérience générale 
Évaluation :
5

Amazing customer service. Great, secure units.

Christopher D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Celsey J  |  Expérience générale 
Évaluation :
5

Defiantly would use again

Jeane J  |  Expérience générale 
Évaluation :
5

A great experience.

Art B  |  Expérience générale 
Évaluation :
5

Closing at 7 makes things difficult but I do guess I understand why.

Christine F  |  Expérience générale 
Évaluation :
5

Thank you for a smooth transition. Yes, I would recommend and maybe store some things in the future for sure. Thank you..

LAWRENCE M  |  Expérience générale 
Évaluation :
5

The folks who run this place have my vote.

Bruce R  |  Expérience générale 
Évaluation :
5

The staff were a delight to know, and very kind and helpful at all times. Can't say enough about them. If we need a storage in the future, we will be back.

KATHY A  |  Expérience générale 
Évaluation :
5

Jennifer & Larry are very professional, friendly and courteous. I would definitely recommend this location to friends and colleagues. Cheers, Mike Murdock

Michael M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa A  |  Expérience générale 
Évaluation :
5

Excellent facility. Larry and Jennifer are most helpful.

RICHARD B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanna D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RHONDA S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew J  |  Expérience générale 
Évaluation :
5

Had an excellent experience here. Property maintained well and always clean. Thank you very much!

Jephthah B  |  Expérience générale 
Évaluation :
5

The staff was extremely friendly and helpful.

Brent M  |  Expérience générale 
Évaluation :
5

Great staff and facility! Highly recommend

BRUCE M  |  Expérience générale 
Évaluation :
5

Jennifer was very polite and professional. We have rented there before mostly because its convenient and friendly staff

THOMAS E  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL S  |  Expérience générale 
Évaluation :
5

I pulled out 6 dead rats after 1 month of rental. Lost alot of my property to rats eating into boxes. Staff is great but i can't afford to loose anymore.

Daniel B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela A  |  Expérience générale 
Évaluation :
5

I had a storage for 2 years, the staff was always professional, very helpful and friendly at Arizona Mini Self Storage. I highly recommend ! Thank you for everything !

Daniel P  |  Expérience générale 
Évaluation :
5

The management team was awesome and helpful every time I needed it. They also kept the sucker jar full ;)

ANDREW J  |  Expérience générale 
Évaluation :
4

We decided to store our RV at home.

LINDA K  |  Expérience générale 
Évaluation :
5

Management were nice,friendly .and the rental price was reasonable. I would recommend friends.

BETTY H  |  Expérience générale 
Évaluation :
3

I didn't like how if I went to the storage after dark the lighting was very low could not see unless I had a flashlight . I also noticed spider webs in the storage .

MARYBETH G  |  Expérience générale 
Évaluation :
5

Stored furniture for nearly four years in the climate controlled area - Was amazed how clean (dust free) items still were when moving out. Super friendly and caring staff.

DON W  |  Expérience générale 
Évaluation :
5

Good location and fair pricing. No hassle paperwork both reserving the unit as well as vacating. Great husband and wife resident manager team.

Paul C  |  Expérience générale 
Évaluation :
4

.

REBECCA G  |  Expérience générale 
Évaluation :
5

No problems whatsoever.....

JASON F  |  Expérience générale 
Évaluation :
5

Everyone there was very helpful so appreciated that.

GENIE K  |  Expérience générale 
Évaluation :
5

Great place to work with. I would not hesitate to use them again! Staff is very friendly and helpful and their rates are good.

LEONARD G  |  Expérience générale 
Évaluation :
5

The people that manage the place were very friendly and helpful

OLIVER W  |  Expérience générale 
Évaluation :
5

Awesome

GEORGE T  |  Expérience générale 
Évaluation :
3

We were scheduled to arrive on a Saturday, however our trip took longer than expected. We came in on Sunday to a closed facility with movers on the clock. Not really their fault. We went elsewhere.

Privacy R  |  Premières impressions 
Évaluation :
3

The reservation was not saved when I arrived making the process longer than expected. But the facility was clean and staff helpful

Privacy R  |  Premières impressions 
Évaluation :
5

everything went very smoothly

Privacy R  |  Premières impressions 
Évaluation :
5

unit was clean and ready to move into.

Privacy R  |  Premières impressions 
Évaluation :
3

The gentleman was very helpful and curtious

Privacy R  |  Premières impressions 
Évaluation :
3

All was good in setting up, but in the end did not need storge. Merci.

Privacy R  |  Premières impressions 
Évaluation :
1

TERRIBLE service! Incorrect rent, insurance, movein date charged over-due fee. Was told manager would call me back, didn`t hear for 3 days! Called again only to be told I would be called back

Privacy R  |  Premières impressions 
Évaluation :
4

Carl was very helpful with my needs. I was moving stuff and I live out of state . he made the whole process smooth and easy. I highly recommend this facility

Privacy R  |  Premières impressions 
Évaluation :
4

The lady who helped me was very friendly and knowledgeable and got me into a unit very quickly!

Katharine K  |  Premières impressions 
Évaluation :
5

very friendly staff and clean facility

Privacy R  |  Premières impressions 
Évaluation :
5

Staff was extremely helpful and friendly. Move in was easy which was appreciated after the long move. I was able to get the unit size I needed with no complications.

Privacy R  |  Premières impressions 
Évaluation :
5

I appreciate you

Privacy R  |  Premières impressions 
Évaluation :
5

Patty and her husband are extremely helpful, and have the art of customer service down pat.

Privacy R  |  Premières impressions 
Évaluation :
5

It was great

Privacy R  |  Premières impressions 
Évaluation :
5

THE MANAGER WAS QUICK TO HELP AND RESOLVE ISSUE. THE SIZE OF UNIT WAS MUCH SMALLER THAN ADVERTISED BUT THE HAD A GREAT DEAL FOR A FREE MONTH.

Privacy R  |  Premières impressions 
Évaluation :
5

The facility is well kept and managed. The technology utilized to monitor the grounds is exceptional.

Privacy R  |  Premières impressions 
Évaluation :
5

Great customer service and very helpful.

Privacy R  |  Premières impressions 
Évaluation :
5

cxd order, injury forces delayed move

Privacy R  |  Premières impressions 
Évaluation :
5

They worked with us to ensure we had the right fit for our family needs.

Privacy R  |  Premières impressions 
Évaluation :
5

I was not able to actually use this storage facility because I had enough storage where I was moving too.

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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