Customer Reviews for Arlington Food Express
(Concessionnaire U-Haul dans le voisinage)

568 évaluations

1019 Arlington Rd N   Jacksonville, FL 32211

(904) 744-4237

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 7h pm
  • Dim : 10h am à 7h pm
Heures d'ouverture spéciales
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(904) 744-4237

1019 Arlington Rd N
Jacksonville, FL 32211

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 7h pm
  • Dim : 10h am à 7h pm
Heures d'ouverture spéciales
  • 12/25/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM W. 
Évaluation :
5

Nothing the easiest and fastest experience I have ever had

PAMELA G. 
Évaluation :
5

All is good

FREDERICK S. 
Évaluation :
3

The owner was extremely helpful.

THURSTONLEVI W. 
Évaluation :
3

I would like to express how disappointed I'm with service & experience, I reserved trailer 2weeks in advance. I received a call letting me know nearest location was nearly 1hr away, I attempted to contact that facility to verify trailer was on hand, No respond. I then went to original place reservation was made windsor hwy ny. I was told trailer was no longer avail and no explanation, just a number to call. I was extremely upset, unprofessional. Luckily the person I spoke to on phone knew how to do her job. I dud had to travel close to 1hr to get equipment. I have rented many equipment from uhaul but this time around service I received was horrible.

Alexander R. 
Évaluation :
5

Very fast and friendly service

Doris F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jennifer S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANDRA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley B. 
Évaluation :
4

The vehicle was excellent and well maintained and the service agent was great!

Robert S. 
Évaluation :
3

Our pick up location was changed and no one let us know. We didn't find out til the morning of our move when we showed up at the scheduled location only to call customer service and find out it was at a different place. There was a long wait at the second location which delayed us starting our move by 45 minutes. We had scheduled movers to meet us 30 minutes after our scheduled pick up time.

CHRISTOPHER G. 
Évaluation :
5

Very helpful.

ANTHONY B. 
Évaluation :
1

The van had windshield cracked when we picked it up and at the return time they ranted to charge us for it. My son had taken pictures at time of rental and that saved us from getting charged for a damage that we didn't cause. Made us loose over one hour and my son was very late for work.

YOLANDA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott R. 
Évaluation :
2

Have a dedicated uhaul representative instead of part-time uhaul, part-time gas station attendant.

Raymond G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SCOTT S. 
Évaluation :
5

Satisfied with service as is.

KENNETH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM J. 
Évaluation :
1

This people rob me the gas mileage was at almost E Empty and me and my son showed him that. We returned the truck the same day 5 hours later. We gave the man the key. He gave it back at 7:24pm the same day he said he couldn't put it in the system because haul system was closed for the night. 904-444-1965 VELICIA AND INVESTIGATION SHOULD BE DONE FOR FRAUDULENT ACTIVITY. A STING OPERATION TO PROVE WHAT IM SAYING IS 100 % TRUE

VELICIA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDITH L. 
Évaluation :
3

Quick customer service

Reginald L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELISSA M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Keanous W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHYLLIS F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN B. 
Évaluation :
2

The truck was dirty, couldn't see out of the windows when the glare of sun hit them. Also this place is in a dangerous area.

JOSEPH T. 
Évaluation :
1

Never coming back. Had to wait and then got a truck wit no gas. Had to clean out the truck before use and you had the nerve to charge mean twice for what I don't know. I will ever use your store again.

JOSEPH B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOROTHY M C. 
Évaluation :
2

Check the state of the rental before renting a vehicle to someone else.

RICHARDE' A. 
Évaluation :
5

This location was on point. Avis was quick and friendly.

JAMES H. 
Évaluation :
3

Great personnel - very helpful.

JAMES S. 
Évaluation :
4

My first reservation was with supplies but I never received a dolly that I paid for at the 400 Ashley location.

FELICIA J. 
Évaluation :
5

This place is always great they do excellent service

PABLO P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL P. 
Évaluation :
1

When a person receives a U-Haul as I did last week and it's empty of gas and you as a U-Haul dealer sell gas, that is a conflict of interest. So we will never use your company again, not because of the conflict of interest, but because your afternoon employee laughed at me when I explained my circumstance at having no gas. I am a man of my word, and I pointed out to him that his insulting attitude to my situation will cost your business a 1 star rating, and so it will. Additionally, our company does home shows all over the city on a regular basis and we require U-Haul‘s commonly, and you're right around the corner. But in the future, we will go out of our way to avoid you nevertheless.

Wallace K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Fast and friendly!

EDWARD W. 
Évaluation :
5

I've used this same uhaul location the last 4 times I have moved and I love their service!

CATINA H. 
Évaluation :
1

26ft. moving van beat to absolute $hit, 157000 miles on it. Scary as hell to drive over 45 MPH. Dents, scratches, missing pieces of the body.

TIMOTHY W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Athena S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald R. 
Évaluation :
1

The truck had a horrible odor. We were unable to use it for the entire scheduled 8 hours due to this situation. We were told by the associate that it had fish stored it, then had been urinated in and even thrown up in.

JEREMY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRED S. 
Évaluation :
5

Arlington Food Express is where I always go when renting a U-Haul truck. The owners are very friendly and knowledgeable. They get you on your way quickly with the check process. I give the (5) Stars

STEVEN B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANA T. 
Évaluation :
5

Have furniture Dolley's and cover's available. Most people when moving need to cover at least a few things to protect them from damages.

CONSTANCE K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHANNON C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OCTAVIA K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHELLE M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HUE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIKOLE P. 
Évaluation :
2

Was not advised on how to load vehicle onto transporter or any issues that could occur.

KELLEN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY M. 
Évaluation :
5

Needs to open earlier. Business starts around 6 am

ANTHONY M. 
Évaluation :
5

The customer service for this location was great & friendly!

Ivette M. 
Évaluation :
5

Geat people to work with.

STEPHEN B. 
Évaluation :
3

Provide signage at the site to spell out the expectations for parking protocol is clearly outlined for those dropping off after hours. The parking lot could use some TLC as well.

Jessica J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTON D. 
Évaluation :
2

I would've like to know that they had to call your alternate contact. It was 8am and luckily mine just woken up. Also it took a hot minute to find the numbers on the trucks. It took several extra minutes for the whole check in process

Destiny J. 
Évaluation :
4

Super helpful, adaptable and accommodating. Gave general times/mileage online but we were able to work out a flexible time. When the move was over we were only over the original time by a bit but it was nice to know if we got tired and slowed down that we still had wiggle room to get the truck back. I don't always fill reviews out because I'm 47 and half-dead (lol) but I recommend.

jonathan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARLYNN W. 
Évaluation :
5

Great place to go I'll go back..

DONALD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABDUL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW W. 
Évaluation :
2

Dirty and low on gas when received no pictures were taken before my trip so I took pictures on my own . Please reach out 8507282552 Brendan dobson

BRENDAN D. 
Évaluation :
5

Feel free to use comments above. The customer service at the Arlington location was great. We just dropped off at this location, but the gentleman I dealt with was very professional and accommodating. Merci.

LAURA C. 
Évaluation :
5

Professional, Competent, Dignified and Friendly *****

HURFORD T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BETTY D. 
Évaluation :
1

The experience I had at this U-Haul location was terrible. I reserved a 15' truck. The truck I was given was not clean, I inspected it before pulling off the locations. The truck had roaches and the guy who checked me out for the truck was extremely rude. When I told him about the truck he didn't offer an apology, offer a new truck and he made up an excuse saying that the truck was clean and he didn't have another truck to rent to me. I showed the guy the truck and he swept up dead roaches and proceeded to kill roaches that were alive with a broom and then repeated that he didn't have another truck. The ugly also stated that a refund would take 4 days after already taking my money. How can a truck be clean but have roaches and spiders running everywhere? The guy then said that he had another truck after telling me numerous times that he didn't, the truck he had was a 17' and I was charged the difference from the 15'. The 17' truck had roaches crawling in it as well after I started moving all of my stuff!!!!! I'll be contacting the Better Business Bureau regarding my experience because this is unacceptable. Nobody wants to move their personal belongings and have roaches crawling on them. I spent over 80 $renting a truck to be treated like crap and have roaches in my belongings.

DAIJSHA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TYRECE S. 
Évaluation :
5

Nothing. The reps are always friendly and willing to help in any kind of way.

DEBORAH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES W. 
Évaluation :
5

Wonderful customer service.

ANTHONY M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LUIS O. 
Évaluation :
5

👍👍👍

Winifred G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia M. 
Évaluation :
4

The AC needs a recharge.

JAMIE S. 
Évaluation :
3

The customer service was good at this location. However, the rental truck was horribly disgusting! It had not been cleaned at all. Even without COVID and all, I would have expected the truck to have been cleaned.

SHERRI J. 
Évaluation :
5

Nothing. The gentleman was super friendly and so helpful. I was in and out and on my way. There was a huge thunderstorm going on and he never hesitated in getting my equipment and getting me on the road. The absolute best.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR A. 
Évaluation :
4

It was quick and easy

IRENE N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LAWRENCE J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOAO P. 
Évaluation :
4

Nothing!

PATRICIA W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JESSIE C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WALTER I. 
Évaluation :
3

Not sure what to do about it's location. They could be more helpful.

Doug K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLORIA B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENNIS G. 
Évaluation :
5

Pick up was available at 0800 per uhaul site. However, uhaul had computer error & my pickup completion took approx 1,5 hrs to process putting me an hr behind moving an individual. The man at the pick up location worked continuously trying by computer & phone to get my transaction completed while still helping his customers in his store. He apologized multiple times for the delay. Despite uhauls computer issues this man provided excellent service to me & others during my time there.

KATHERINE W. 
Évaluation :
1

Very rude and nasty & I got over charged and he refuse to give my money back. I rented a 10 ft truck & got charged for a 15 ft truck . They never changed the trucks in the system. On my paperwork it's a 15ft truck but I actually rented & drove a 10ft truck.

STACY G. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page