Quick drop off with explanation of mileage overcharges.Richard T.
Customer Reviews for Arlington South Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Arlington, TX 76001
Services dans cet établissement :
- Lun - jeu : 9h am à 5h30 pm
- Ven : 9h am à 6h pm
- Sam : 8h30 am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.MARK G.
Checkout experience was chaotic. Several customers waiting with me on rentals ahead of me and equipment wasn't ready. Manager pushed hard to upsell me on insurance coverage when I already had through other means. Said that Uhaul wouldn't wait on insurance payment if there' was a claim and would come after me. Intimidating. Lack of professionalism.James M.
Le client n'a pas laissé de commentaire.JASON G.
Le client n'a pas laissé de commentaire.Kenneth R.
Le client n'a pas laissé de commentaire.TYSON R.
Le client n'a pas laissé de commentaire.PAULA D.
Le client n'a pas laissé de commentaire.Kayan B.
In and out service was greatTYRONE C.
Le client n'a pas laissé de commentaire.JANET M.
He was helpful and knowledgeable . Very polite .CHARLES W.
I use uhaul frequently and the sales rep told us that we had to get the insurance and if we didn't then we wouldn't be able to rent the truck and trailer. When we advised him that we rent frequently and we've never had to choose an insurance at that point he begin to say that the Grand Prairie location was doing their rentals wrong and that I was accusing him of lying and starting throwing a fit about it. However on the end after I walked away and the paper world had been completed, he then apologized to Ms. Ross and told her I was right and that we didn't have to f her eat the insurance but the contract is now complete and there's nothing he could do about it. Very poor service.....Laronda R.
Great customer service as always!!!TAMELIA A.
Le client n'a pas laissé de commentaire.CHARLES R.
Le client n'a pas laissé de commentaire.YAHYA A.
Le client n'a pas laissé de commentaire.TYLER G.
Le client n'a pas laissé de commentaire.JOSHUA D.
Le client n'a pas laissé de commentaire.RENEE W.
The service was super expensiveBILAL A.
Le client n'a pas laissé de commentaire.ROBERT C.
Make sure you remains consistent in sanitizing the vehicle interior.WINFRED W.
The tow Dolly running lights did not work. The turn signals and brake lights did work OK. The right wheel well was broken and loose with almost all of the rivets holding light housing busted loose. The owners were very helpful and considerate for the rental process. Besides the problems with the tow dolly I did make the 1200 mile trip without incident. I did have to readjust the right wheel ratchet strap as it does need to be replaced on the tow dolly. I pointed all this at the drop off location and they said they would fix the issues before it is rented out again.james C.
Difficult to find parking. Limited area. Poorly identified key dropJENNIFER ANN E.
Friendly and efficient. Not a lot of room for improvement. Excellente expérienceJOHN B.
I dropped the rental off at night time, but I had forgot to drop the key off, I told them, I was running late, they charged me an extra day, because I was late to return the keys for 2 hoursAdan A.
This is my second time renting from this location and I had good experiences both times.FELICIA F.
Le client n'a pas laissé de commentaire.Hernan R.
Very helpful people, The truck and dolly were ready to go. Good People. ThanksMichael W.
Le client n'a pas laissé de commentaire.Stephen D.
Le client n'a pas laissé de commentaire.SHAYLEEN A.
Le client n'a pas laissé de commentaire.LUIS B.
They were great they got me what I needed at closing hours. Thanks for being concerned about my move. ðŸ'BRYANT L.
This store was awesome great customer service.RACHEL S.
Le client n'a pas laissé de commentaire.DENNIS H.
Le client n'a pas laissé de commentaire.STEPHANIE A.
Mike was very helpful. I will rent from this location again.KENJAR W.
They were both so nice and efficient. I was in and out and ready to roll with the van in a jiffy. StacyðŸ˜ŠSTACY M.
Le client n'a pas laissé de commentaire.Steven M.
Nothing...you guys are AWESOMEFATIMA M.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Ronald S.
Le client n'a pas laissé de commentaire.Brian H.
It is excellent place to rent your u-haul equipment.tom G.
Le client n'a pas laissé de commentaire.Victoria R.
The person that rented me the equipment from was very helpful took me back to the equipment that I rented connected it to my vehicle and made sure that everything was okay before i left there facility. When i returned the piece of equipment we took it to take it off my vehicle and confirmed that there was no damage and gave me the final paperwork.Tom G.
Le client n'a pas laissé de commentaire.KERRY H.
Le client n'a pas laissé de commentaire.Edward F.
Le client n'a pas laissé de commentaire.daniel D.
Reserved a 26' truck and was informed they only had a 20'. Not happy about U-haul's website not reserving me a 26' truck. Now I have to rent another trailer or truck. I'm looking elsewhere first.Rod G.
It was very dirty. Please make sure they are cleanCathy H.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.Bianca H.
Le client n'a pas laissé de commentaire.Alvin M.
Rented items several times here , always goodPaul P.
The couple that ran the front office was so very pleasant. Best Uhaul experience I have ever had!jeffery S.
Le client n'a pas laissé de commentaire.Cathan C.
Very friendly staffcharles J.
Because of the mess up with my reservation i was promised a waive off equipment fees but that wasn't given to me. Its unfair to make such promises to your customers and not follow through.Johnson E.
Very good customer services, thanks Mike and JanDANIEL TOAN T.
Le client n'a pas laissé de commentaire.Carrie F.
The tire pressure sensor was on; yet the owners know about the issue for several weeks, and have not corrected it. The front office was very helpful with my check in.john B.
Le client n'a pas laissé de commentaire.Tommy S.
Le client n'a pas laissé de commentaire.DATREAL T.
Arrived to pickup a trailer and Mike assisted me thru the whole process and made it very easy and stress free. He printed out information on how to use the trailer and even assisted me in hooking up the trailer and making sure it was properly secured. It was great that Mike even gave me a gate code in case I returned after hours to drop off the trailer. Thank you so much for making the process so easy!CESAR Z.
Le client n'a pas laissé de commentaire.PRECHT W.
Very awesome customer service. We are very satisfied and will definitely use them again for future needs.Son V.
1. Not over charge for gasoline when the truck was not full in the first place. 2. Clean out the truck before the next customer uses the vehicle. -used mask in cab -inside of haul area smelled and had brownish material in it.FELECHIA P.
Le client n'a pas laissé de commentaire.Jeremy D.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.NATHAN W.
Le client n'a pas laissé de commentaire.kelsie P.
Tight fit at the entrance, overall good experience.Gregory M.
Le client n'a pas laissé de commentaire.DERRICK F.
Slow service and I'm not sure if the truck was really disinfected. It didn't look like it was, because smelled dirty.Maria Cecilia G.
Le client n'a pas laissé de commentaire.Ashley H.
The guy lied to me about the insurance policy choice He says I'm not qualified to use my own insurance and I have to purchase u haul insurance. So I did use uhaul insurance and that's wrong. He says they only apply those roles in his location.MEHDI C.
Location was dirty and smelled bad also truck was not ready had to wait to get truck cleaned up, when I called u haul they said they could not do anything about it.EDWIN R.
The customer service was great, Jan was very professional and courteous. Took her time to explain everything to me This was my first time renting a u-haul. Mike was very helpful also If I ever need to rent again this is where I will check first.ROBERT M.
Le client n'a pas laissé de commentaire.Kelly D.
A more cleaner office space.CHIGBOROMKPA N.
Always friendly, efficient, and helpful, and they always have lots of trucks available!ROBERT S.
Le client n'a pas laissé de commentaire.ronny R.
The location has spotty internet making it difficult to do the online check in. I had to go inside the to register and get the kids making me loose an hour of my scheduled time.Gessica A.
Bigger lobby area. Lighting in units.Mya C.
Clerk could use better hygiene practices. Office smelled of body odor. Also tried to make me feel guilty for not using the insurance. I reserved my vehicle online and arrived at location only to discover they didn't even have my vehicle. So I had to drive another 30+ miles to get the one I needed.Cassidy D.
Le client n'a pas laissé de commentaire.JERLETHA M.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Brad D.
Mileage was typed wrong thus making drop off a nightmare.Charles V.
Having an account at Arlington South Self StorageÂ 1000 W Harris Rd, Arlington, TX 76001 was without any issues the entire time I utilized the facility, as a matter of fact it got better as time went on. With the phone app it was easy to make a payment and have the history payment was a big plus. Great location and Mike and Jenn are awesome. I will miss them.REYNOLD R.
Le client n'a pas laissé de commentaire.Hobey S.
Le client n'a pas laissé de commentaire.James S.
It was a rainy day and after a heavy downpour the rain subsided then the staff handed me my contract, hooked up the trailer, inspected the lights, (I prayed for them: Mike, and Steven) in Jesus Name) finally, took pictures and cheerfully said, â€˜drive safely and have a good trip.'Steven M.
very nice pickup truck. no problemsSteven M.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Joel A.