Amy is always so pleasant to work with
Darla P.
Customer Reviews for Armour Building Sales
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
5 Stars all around. Great and friendly folks to work with; definitely highly recommend for your U-haul Rental needs!
Colleen C.He started to Argue back with out speaking clear on how I could get my refund back and he Dan miss spelled my first name and try blaming it on the person from Irving yet I showed him the contract from Irving and he realized he made the mistake !!!!!
Beronica B.Very good. Nothing to say negative to say now.
paul J.Thanks for being patient with me, I know it hard sometimes dealing with someone from out of state
Jennifer A.Agent was very friendly and accommodating Excellent job!!
Matthew P.Great customer service...
ARNULFO M.Everything was great
TROY J.Amy was great
ARNULFO M.Small franchise but take care of business 100 %. Treat me like family. My 3rd or 4th rental there. If need to rent again it WILL BE THERE!!!!!! Glenn Brown
LONNIE B.Friendly and helpful
Alton B.The young lady was very helpful and made the return process easy.
Juan L.Easy in and out. Super polite and helpful.
Matthew E.I love Amy she's a spectacular lady
Deloris R.Associate was very patient, informative & helpful
PAUL S.Amy was professional, understanding and answered my many questions. I will use this location again. Merci.
Janea W.Do not depend on customers to do employees job for them. One of the employees asked me to drive the truck to the back, " to follow him". I did, right under one of the carports they have for sale. Damaging it. Up to that point it had been a very pleasant experience which I have had before at this location. Amy is the best. She would have driven the truck to the back like I am sure her job description requires.
Albert J.Very friendly! Great customer service! Explained and went over everything and answered all my questions!!!!
Tracy W.It was unmanned location. The person had left @ 5 pm (1 hour early).
Kaushal D.Clean signage for drop off process
ALICIA H.I was told to be there by 5:45pm we got there at 5:30 NOBODY WAS THERE TO HELP US!
ronitta W.Don't change anything
TERRI W.Just a little far from requested pick up.
Matthew P.Great experience at the drop of location.
RODNEY W.This is the best Uhaul rental place I have ever used. Very professional, excellent customer driven service, my highest rating to this location. Je les recommande chaudement.
PETE E.The only thing is.. I didn't know that I couldn't tow my car from the front wheels. When ended up at my drop off location, he was concerned because I was towing it the wrong way and he was worried I messed up the transmission. Thankfully everything was okay, but I typed in all the information correct when explaining what I was towing and what car was being towed. I drive a 1994 geo tracker, and when asked what kind of wheel drive I have I was only given 2 options. When filling this out it was so detailed that I just assumed that my make and model only had two options and I knew I didn't have 4wheel drive so I chose the other option. For the future I will know better. But the option given were not the only option that exist. Please review wheel options for geo trackers 1994. The option you had are not the only options and my mechanic informed me. Thank you guys for everything!! Y'all system saved me $150 so I am thankful! But I could have potentialy costed me 1500$ that's why I am going out of my way to tell y'all!!
Jessica N.Great service. Well worth the thirty minute drive from Brenham.
Greg H.Very friendly and helpful people.
Susan C.Give us the 15 foot ordered and not a 20 foot Because we were told no 15 ft truck.
ROBERT F.Thank you Amy!
ARNULFO M.Amy and Crystal were great
Kiara F.Due to Covid at least clean inside truck
Quianna A.was told I could drop off rental at any location. came time to drop off and was told had to be at designated point. dropped off at destination point and was told would be charged $150 to do so. terriable experience. never again
DAVID B.Said our reservation was at 3, got there at like 2:45, she was already gone... it's at a Tax Office place.
Ashlea S.Owner / employee was helpful and got us out and going promptly
Jimmy C.Great customer service!
Mike H.Best experience! Very helpful and down to earth customer service . Genuine people and very caring . Merci
DeJaney S.The team here is top-notch. Very patient when we asked about a different rental than reserved. Very kind and helpful even when our visit went past closing time.
Arman P.Everything was great!
Sharri Y.Have used this location on previous occasions and always found them to be very pleasant and easy to work with. Will continue to use this location if needed again.
Patricia H.Absolutely nothing. A GREAT Experience.
ralph C.Absolutely a PLEASURE to work with.
Ralph C.Not being on hold for so long
Carolyn R.Equipment was in good shape and the tires were new on the trailer.
Richard B.Aucun
Joseph M.I did not return it here, an employee took it from where we dropped it off and then uhaul tried to charge us for these additional miles and gas usage. It took 5 days for them to figure out what happened despite me repeating what had happened numerous times, it will take another 7-10 business days to get the money uhaul wrongly charged us, and never received an apology for the inconvenience.
JESSICA RUDD L.It took a long time for check in.
Robert R.Drop off experience wasn't so great. Did not have a exact location until I arrived in city of drop off.
Curtis W.Will definitely use this location again. Great customer service!
Joseph W.I pre-filled out all the paperwork and rejected all the add ons. When I reviewed my bill the "safe coverage" was added for $8/day $32 total. Maybe my mistake but I doubt it. If I rent from this location again I will be very careful.
kenneth U.Amy and her husband were so accommodating to my needs are searched for the best rates for the job I needed to be done. Definitely coming back here in the future
Heather A.Nothing to improve upon here, best location in the whole region!
Tommy J.