See above. I put comments in the pick up location by mistake. No issues on pick up except we were unable to pick up where we were scheduled toDAVID S.
Customer Reviews for Arrow Property & Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Phoenix, AZ 85019
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 3h pm
- Dim : 10h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Quentin N.
Le client n'a pas laissé de commentaire.Helen S.
Marcus my representative was friendly and extremely helpful with my rental situation and worked with me so that I could accomplish a very difficult move with a tight schedule! I will use this company again when I need to do my next move.Susan D.
Everything was great. In and out quick. Excellent customer service.Christopher U.
Never got our dolly.Kourtney N.
Le client n'a pas laissé de commentaire.Dante J.
Nobody knew where the keys were. I was told to ask the manager of this location where they were because they weren't in the lockbox. The manager had no idea what I was talking about and did not speak English. I had to call customer service numerous times and was faced with more incompetence. I was offered a 50 $refund for the mishap. Finally, they found out who had the keys after about two hours. I never did get the 50 $but that was like adding insult to injury anyway. I will never rent from Uhaul againDeborah F.
Le client n'a pas laissé de commentaire.George W.
Le client n'a pas laissé de commentaire.Tariku S.
With online registering everything went really quick customer service really courteous and helpful I've been to other U-Haul places but I will be going to this one more often hopefully for availabilityDaniel F.
Le client n'a pas laissé de commentaire.Jose M.
Marcus was very good to us and was very helpful. Thank you Marcus!Sheryl S.
Le client n'a pas laissé de commentaire.Kay P.
Le client n'a pas laissé de commentaire.David L.
Le client n'a pas laissé de commentaire.Gregory P.
The van was awesome! Thank you very much!Matthew H.
Nothing at all! Marcus was incredible! He went above and beyond service for us! Starting with the fact that he came in early so we could get an early start to my storage unit 2 hours away. He offered us free drinks because it was hotter than Hell outside. And after I had an emergency and had to call the paramedics for some breathing issues he extended my time for me! Awesome dude! I will always use his services and highly recommend him.Scottey R.
Easy no hassle rental. I was in and out within minutes. I will be back next time our business needs a large box truckDonald B.
After I left the place there was a bad light on the tow dolly I rented I called the guy he sent me to another location they didn't want to fix my light and he completely ignore my calls authorized keep calling keep callingEladio S.
Le client n'a pas laissé de commentaire.Tabatha P.
one person working at u haul said I get a 12 % discount and when I picked up equipment no discount was applied the "guy" called another "guy"and he offered a 200 dollar discount? seriously short of the 12 percent I was promised. I would have rented from penske they do give discounts and in the future that's where I will be doing my business sorry way to run a company.. I was given the discount on another truck? filed a complaint but as of yet no resolution has been made very seedy people. I do not like being told different things by several different u haul repreaintitives.JOHN A.
Can't think of anything....everything was perfect...even provided cold waterJeffrey B.
A small privately owned version. The manager was a pleasure to deal with. Will refer friends to this location.Michael T.
Le client n'a pas laissé de commentaire.REYNALDO C.
Was treated politely, courteously and professionally.oscar C.
Le client n'a pas laissé de commentaire.Vicki T.
Le client n'a pas laissé de commentaire.Michael E.
Manager was first class in helping customer would recommend him to anybodyCharles G.
Le client n'a pas laissé de commentaire.Baltazar B.
The signs were misleading to an address 2 driveways away. Had to wait about 25 mins for service despite an appointed time for pick up. The one employee was working pretty hard but there were a couple people ahead of us so we waited. Took about 40 mins total for the pick up. Employee was awesome at helping us hook up the trailer!Karla F.