Évaluations des clients Arrowhead Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Arrowhead Self Storage

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LINDA J. le

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I just hope U-Haul continues to have a Rim Forest location!

Pam M. le

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Le client n'a pas laissé de commentaire.

Maria D. le

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She helped alot.

Clarence B. le

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Closest thing to an Irvana experience I have had in awhile? Does this help? Thanks, Chuck

David S. le

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Great customer service !! Overall wonderful experience.

Leishell T. le

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Le client n'a pas laissé de commentaire.

jeff W. le

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I really can't think of much to improve upon. The van was clean and ran well. The only thing that comes to mind, and it's minor, is a tachometer in the dash... A reason being that this model of van provides an automatic transmission with "Drive", "M", and "1". M is for manual shifting, using +/- buttons on the steering column's shift lever. But here's the thing... without a tach it's hard to tell what the engine's rpm's are, so that you shift correctly. For example, on my Jetta, there is also this option, and there is a tqch, so I can see that I need to shift up at around 3,000 rpm's as I'm going up a steep hill. The van is fine the way it is, really... but on future models you acquire you might consider the tach option, as this allows drivers to operate the automatic transmission more gently... to promote a longer lifespan on the transmission. Just a thought. Really enjoyed the rental experience... Thank you very kindly!

JESSICA D. le

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Best U-Haul place on the Mountain !

Jessica D. le

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Excellent excellent excellent

Richard P. le

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Le client n'a pas laissé de commentaire.

erik E. le

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Le client n'a pas laissé de commentaire.

Daniel L. le

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Fantastic people working there. Best service from U-Haul ever.

TOM W. le

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Le client n'a pas laissé de commentaire.

William V. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Walk through if the truck was not performed. Attendant did not give appliance dolly, just indicated everything was ready to go. Once to location we had to drive back and get the dolly. Roughly 8-10 miles of our trip was because attendant did not give us the dolly we needed and we were charged for this. System was also down when we arrived to pick up uhaul and took 30 minutes + to rent the truck when there were no other customers.

lisa O. le

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Agents at rim location did not know what they were doing. They mismanaged my entire rental. There was a lot of miscommunication between the rum location and dispatch. Wrong dates. Wrong drop off location. Wrong charge. The truck was turned in on time, but I was charged for another day anyway. I had to dispute the charge with my bank. In contrast. LAUREN and Andrea were knowledgeable and efficient. Agents at rim do not seem to know how to use a computer. Please retrain these agents.

sean D. le

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Le client n'a pas laissé de commentaire.

Reagan M. le

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Le client n'a pas laissé de commentaire.

MICHAEL H. le

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Best location

BARBARA R. le

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Le client n'a pas laissé de commentaire.

LISA T. le

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Jessica is amazing!

Susan P. le

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No improvement needed. Excellent customer service!!!

HAYLEN V. le

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Great experience.

CODY C. le

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I have been to several U-Haul locations and the customer service here was by far the best. Jessica was very friendly and helpful with all my questions and concerns. The bill was exactly as was explained (which has rarely been my experience) and the return process easy.

IRMA R. le

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Best customer service on the mountain.

MICHELE M. le

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Thanks to the staff at Rim Forest Storage, and especially to Jessica, who helped explain everything and make our move a pleasant experience.

Mark C. le

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Le client n'a pas laissé de commentaire.

MARK E. le

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The staff were so nice and friendly and fast. Love this place and the people there

LISA T. le

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Jessica was so helpful ... and very nice. I will refer friends and family.

GREGORY S. le

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Extraordinarily expensive I would not recommend this place to anybody because it is extremely expensive

RACHAEL H. le

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Called with a simple question and the lady was rude and ignorant. Called about 2 pm

CHRISTEL C. le

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Impeccable all around.

Gaylen S. le

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Le client n'a pas laissé de commentaire.