Le client n'a pas laissé de commentaire.
Billyjo P.
Customer Reviews for Arrowhead Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I can't add anything that could have been done any better. We were treated with the most outstanding customer service. It made my moving day a much easier experience.
Laurie D.Self check in
Bradley F.Manager was very helpful. Thank you Mr. P.
Joe M.Very friendly. Efficient
Richard C.I was overcharged 100$. Still waiting on a refund. I put 30 miles on a truck that costs $29.95. Payment should have been around 60-70$ and was charged 174$.
jake B.There is nothing to improve!! The staff went out of there way to be helpful and courteous!!!
Marsha H.Aucun
Jeremy B.The manager really took his time with making sure I got the right size truck and even went to my home to hook up car hauler! Above and beyond!!
Carl H.Chuck and Ralph were above and beyond in their customer service--outstanding!!
james S.The attendant there found a screw for a lamp that fell off and I will pick up on Monday. He texted me a picture over a short time after I left. Very grateful for his eye for detail. Super impressed and Thankful. Well done sir.
TODD K.The owner was amazing 🙌🏼
SHAWN M.Randy was so gracious to open up for us on his day off. It was a great experience and we'll definitely refer our friends and family! Merci encore!
Robin L.This place fill my needs, the person in charge very helpful the problem was finding this place
Wayne A.Friendliest UHaul group that I have ever met. Those guys can teach all in your company customer care and giving.
Joe A.Super great communication! No improvement needed!
JUSTIN B.Continue the good work.
DOYL W.Very hospitable staff and nice place
ROBERT M.I still have not received a correct billing for my 3 day rental. I not sure what has been billed to my card. I have called twice and to my knowledge it is not resolved.
Jerome S.Excellent customer service provided by Randy
James R.The steering alignment was awful. The headlights were almost not worth being on. The back was full of stickers from the woods from the previous user. The windshield wipers sucked and wiping. Anything else ? Not worth the money I'd like a refund.
Tanner W.Employees at the store were very friendly and helpful. Truck was ready to go and waiting out front. No issues whatsoever.
David D.Haven't been there yet.
Louella B.Rien
Mike O.Every thing went smooth as glass. The trailer was clean and ready when we got the pick up place in Edmond. The trailer pulled great. When we dropped the try in Aq., New Mexico the man there was helpful an nice.
Verlin L.Truck pleasantly smelled like someone cleaned it when I picked it up. Surprised that neither time I've rented in the last month that no one has described the tow button or other features of the truck. Truck was more “jerky†(lunging forward) than previous trucks I've borrowed but overall performed well with good maintenance.
KIMBERLY E.Awesome customer service!
RANDALL W.Rude unhelpful customer service
kresha C.Used this location before and returned because of great service .
Kenneth T.I completely forgot the guys name at this location. But he was super nice and helpful. Clean facility and clean truck.
Michael F.great people to work with
Ken T.This location has no facilities or personnel . They could not even hookup the lights and I discovered after getting the trailer loaded it had one flat tire.
Robert C.Hard place to pickup equipment
Paul W.The truck had a little over 50 000 miles and looked to me like it had brand new tires which was a great comfort to me.
Robert B.The lady I spoke with on the phone was very accommodating!
Bradford D.Great service!
Mark F.Friendly and helpful guy on duty (owner I think)..
RICHARD H.Hard to get into where located, no room
Belinda L.Very little was explained.
Tagen M.Slightly more streamlined initial checkout at location, after reservation online.
mark F.Truck was maintained well except for the fact that I had to work on the truck myself. Power plugs on truck due to the fact that the fuse was blown. So after taking an hr to get it repaired instead of waiting on whatever mechanic was going to come out an hr and a half Ayer I made the call to get help. A long with that the tow haul light on the truck would not turn off and y'alls warning decal says to turn off on slick roads. Well since it was monsoon season from Oklahoma through Texas and into Louisiana your truck didn't meet your very own safety standards and along with all that your prices are through the roof! Overall I'm very dissatisfied with uhaul and will most likely never use y'all again! The only good thing I got from y'all was the low price on the trailer!
aaron T.Excellent staff! Larkin was extremely professional and helpful!
Jesse L.