The location was beyond amazing genuine caring people with excellent customer service Who I can 100 % say what out of their way to accommodate me! Sadie is the best!!! I also dealt with Uhaul location on Washburn ave who were also a great team! However I was unimpressed with U-Haul dispatch Who I understand attempted to upgrade me and just ended up costing me more money they definitely should've give me a call before they obligated me to more money and a bigger truck than I was comfortable driving . At the end I chose to not make a big deal out of it due to the amazing staff I have encountered kristine M.
Customer Reviews for Arrowhead Towing And Recovery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very knowledgeable and friendly staffdavid C.
Keep being friendly and helpfulStacy C.
Le client n'a pas laissé de commentaire.CHRIS K.
Ensure what the customer orders and reserves is what is ready at the pick up location. I ordered and reserved a tow-dollie trailer at a rate of $44,95 per day. When I got to the rental location at 2528 Washburn Way, Klamath Falls, OR, that was NOT what was waiting for me. A regular trailer at a rate of $54,95 per day was what they said I had reserved. The staff at that location was very courteous and helpful; they fo9und an appropriate tow-dollie trailer at another location in town (7330 Hilyard Ave). That location did have one, but still thought my reservation was for a regular trailer! The clerk did change the order to the correct trailer. All staff at these locations were very courteous and helpful, however the person I contacted when the order was placed (she said she was located in Ohio) got it wrong. I am very disappointed with that mistake. This is the second time U-Haul has treated me poorly.leon D.
Le client n'a pas laissé de commentaire.Jiri K.
Le client n'a pas laissé de commentaire.TOMAS M.
Le client n'a pas laissé de commentaire.Jusus H.
Stop sending people to multiple locations. 3 different location to get one truck. Also stop changing the drop off location as there was a drop location 5 miles from my place and I had to drive over 20 miles to drop it off. Also stop changing the drop off day and time on people. I had paper work that said drop by 8am Sunday and I get called Saturday that it was to be dropped off by 8am Saturday not Sunday.Daniel W.