Nothing to improve. Very impressive service from Lisa at the Artisan Villa. She was very helpful an what size truck an equipment we need for our move.
Timothy R.
Customer Reviews for Ash Lins Elegant Rose
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Brakes need attention
james S.The previous driver did not sweep out the cargo box . I swept it out before returning the truck.
Marian B.Gas gage was a bit under 1/4 like they said but still a good deal.
Robert H.Keep up the good work.
Jean A.It was absolutely great
Craig I.Wonderful helpfulness in finding the best fit for my situation, we will be back.
Gay S.I've used this location several times. Très sympathiques et professionnels.
WILLIAM M.Great staff
WILLIAM M.It was an easy experience... Thank you!
Lori H.Probably the most pleasant rental experience I've had.
Anthony H.Good people and very helpful
tiny T.Very friendly and exceptionaly helpful
Ron B.I had questions at drop off no one could assist me. I called about the notice of additional charges and was told to contact customer service telephone number. Now my card has been charged $26 and change for toll charges on two separate bills. Customer experience from start to finish was terrible.
Marie H.Went to return trailer and the man that does returns want there his daughter was and she said she doesn't handle returns. We dropped it off Saturday 05/13/2023 at 2:00 pm. I get a call Monday morning from Ash Lins a guy said we were 2 days late. I was like no actually it was due till Tuesday which is tomorrow. We had 6 days . We received texts/emails stating to confirm our drop off cause families were in need. So we made sure it was dropped of 2-3 days early. The place we took it too had tons of U-haul equipment, trailers, trucks, vans, etc felt lied too. Just a complete mess
Rosemary B.Please let me know what fees are due when I drop it off, not via email.
Alexander H.Surge brakes on the trailer under preformed compared to my boat trailer surge brakes. Everything else was fine.
James J.Excellent customer service!! Thank you Ash Lin's!!
Anita F.Everything went smoothly, trailer worked just as expected. I wish you had one more option of a bit taller trailer as it was significantly difficult to get a king sized mattress in but a box truck would obviously be the best choice for that. Everything else fit just fine. But location in Warsaw was great! People very friendly and an ease to rent and return.
Vincent C.Excellent, very good.
Irma A.Easy process
Jeanni H.Your address. It's not the same
richard H.Great customer service, would rent from this place many times more for U-Haul needs.
timothy K.It's still much easier to make a reservation over the phone instead of on line
Karen R.Heated mirrors.
Mark K.none
Darrell P.Cab interior had a lot of dog hair.
Rodney M.Great place with great people.
RONNIERICHARD O.Great folks at this place
RONNIERICHARD O.Help unhitching trailer
david M.Return rentals on time and stop taking people's money.
christne D.There is no room for improvement, things were excellent.
sal O.Stop charging people so much more for the same distance or places the opposite way. I will NOT be using your services again.
Robert B.Staff pleasant and made process easy...
dawn B.Plp there are very nice an helpful
david R.Staff was amazing and friendly, they were super accommodating and helpful!!!!
Kendra L.Great friendly service!
Regina C.A lot of rentals ,dollys ,vans ,trailers at reasonable prices .
Albert K.Great service and friendly staff! Highly recommend them.
Edith H.Absolutely, terrific service!
Mele N.We were given a smaller truck and had to change our time frame because the truck we reserved was out for “routine maintenanceâ€. I would suggest not allowing your customers to reserve vehicles that are scheduled for routine maintenance. It was a huge inconvenience all around and we were in no way compensated for something that was in no way our fault.
Michael R.excellent customer service
Pat H.All went well. Thanks for everything.
victor S.I wasn't impressed with the truck ,I know I'm a woman but backing up the Mears should move so u could back up ,and see where you are going as a woman on your own,,the sad part is I can drive anything and this was very hard to back up for this reason but I did it ,
Tina S.Car dolly right side tire seemed a little bent, maybe could get that fixed and replace the bulb on right side dolly. Other than that, thank you for the rental!
Brandon K.Nothing.Your service was Excellent.
Ronald C.Overall, renting from uhaul was a good experience.
Ruth C.Great service ,did well for what I needed in a hurry up situation
Albert K.Very friendly people.
William M.