Customer Reviews for Ash Lins Elegant Rose
(U-Haul Neighborhood Dealer)

162 évaluations

140 N Main St   Warsaw, NY 14569

(585) 237-0060

Heures d'ouverture de l'établissement

  • Lun : 8h am à 4h pm
  • Mar - ven : 8h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : 10h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(585) 237-0060

140 N Main St
Warsaw, NY 14569

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun : 8h am à 4h pm
  • Mar - ven : 8h am à 5h pm
  • Sam : 8h am à 2h pm
  • Dim : 10h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca H. 
Évaluation :
5

All went well. Thanks for everything.

victor S. 
Évaluation :
3

I wasn't impressed with the truck ,I know I'm a woman but backing up the Mears should move so u could back up ,and see where you are going as a woman on your own,,the sad part is I can drive anything and this was very hard to back up for this reason but I did it ,

Tina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVISM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas A. 
Évaluation :
5

Car dolly right side tire seemed a little bent, maybe could get that fixed and replace the bulb on right side dolly. Other than that, thank you for the rental!

Brandon K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pasqualino D. 
Évaluation :
5

Nothing.Your service was Excellent.

Ronald C. 
Évaluation :
4

Overall, renting from uhaul was a good experience.

Ruth C. 
Évaluation :
5

Great service ,did well for what I needed in a hurry up situation

Albert K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sherri G. 
Évaluation :
5

Very friendly people.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLENE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARLENE G. 
Évaluation :
5

The most wonderful U-Haul place! The owners are super friendly and very helpful. I would highly recommend!

JENNIFER Y. 
Évaluation :
4

Friendly and convenient service.

robert G. 
Évaluation :
1

No internet had to wait on hold for over a hour to drop off

Joachium D. 
Évaluation :
1

I was charged 3 times for my rental that was $56,55 total. I scheduled the rental for 1 day and was charged for 3 days. My payment was held the 24-hours but I was then charged the next day 2 different times.

Casey M. 
Évaluation :
5

This location in Warsaw NY is Very Friendly, easy to work with and personable. I would highly recommend using this location or Conesus NY as both locations are friendly and kind to work with. That being said please stay far away from the rude and arrogant UHaul renter that is located in Geneseo NY. The guy owns a towing company and his last priority is his UHaul rentals. He should not be a UHaul partner.

Nicholas W. 
Évaluation :
5

Great service here!!

Aldo A. 
Évaluation :
4

Rewire the entire trailer. Had nothing but issues with lighting my entire 1 500 mile trip. Front and side clearance lights were inop from the moment I picked it up. Left turn signal quit working half way through my trip, and when signal activated all the trailer lights would flash. I suspect bad ground. Other than that, it towed good.

Joseph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josiah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobbie W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vicki M. 
Évaluation :
5

excellent Service

jeff V. 
Évaluation :
5

They were very friendly and helpful.

jon S. 
Évaluation :
5

I think both places I picked up and dropped off were excellent places, very good with customers and despite being busy they handlers everything I needed very well, Hicksville Medford Warsaw and wading river all in New York are places I've used uhaul this month and they were all excellent

BENJAMINFAUSETT B. 
Évaluation :
5

The gentleman I worked with is very polite. And really helpful. I would highly recommend the warsaw ny location to friends and family.

WILLIAMD III H. 
Évaluation :
5

It was my first time using U Haul and it was a great experience. The U Haul representatives at Elegant Rose in Warsaw Ny were wonderful to do business with.

JESSICAL J. 
Évaluation :
5

Very knowledgeable and helpful, smooth process.

BENJAMINL B. 
Évaluation :
5

Rien

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMASD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
5

So kind and helpful and flexible absolutely recommend!!

JASON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis B. 
Évaluation :
5

They were great! Very knowledgeable.

Bruce K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott W. 
Évaluation :
4

I reserved a trailer in Rochester NY to move my son back to MI. Day of pick up I signed in for Trailer and was rerouted 90 MILES AWAY; this is unacceptable!! I should not think I have a trailer reserved just to be told I don't. A bigger trailer was reserved 1 HOUR away, so 2 extra hours was spent on picking up a trailer. UHAUL should know what equipment will be available before allowing a customer ability to reserve equipment. Hope I don't have to use UHAUL again.

Janine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE RUSSELL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIEANN W. 
Évaluation :
4

This location is great. Friendly, inviting and very helpful.

MEGE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELE C. 
Évaluation :
2

Gas cap was broken and they "didn't realize it" until we picked it up. I had to drive to and from the pick up location - taking an extra 2 hours out of the move day. I do not want to hear excuses. Arrangements could have been made for a uhaul location to pick up from Warsaw and bring it closer to where we are moving from.

DAVIDALEXANDER J. 
Évaluation :
5

Lisa and Dan were both very knowledgeable and helpful. This was very possibly the fastest and smoothest pick up of equipment I've experienced, especially from the last few places (I've rented from in the last two weeks). Without a doubt, this affiliate/satellite location is an asset to your rental network.

JOSEPHJAMES S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAMARTHUR R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITHROBERT C. 
Évaluation :
5

Excellent service à la clientèle

Herman H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter D. 
Évaluation :
5

Great people to work with!

Benjamin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary Jane L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGERJOHN S. 
Évaluation :
5

Always satisfied using U-Haul

Teresa H. 
Évaluation :
1

I had to drive the U-Haul 20 extra miles to drop the rental truck off at this location. I could have dropped the truck at the rental location in Genesco, New York which was my destination. This extra 20 miles resulted in me having to pay an overage charge and took an hour to drive to and from Warsaw, from Genesco, New York.

Robert C. 
Évaluation :
3

Truck had transmission problems, was dirty, barely could open loading door or close it. Truck was in very, very poor condition. Not worth the money at all.

Bernadine D. 
Évaluation :
5

The truck was ready to go with all the requested rental equipment, and the staff were thorough and helpful with the check in process.

Jerry H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVIDSCOTT S. 
Évaluation :
5

I don't know what you could improve. Dan and Lisa are GREAT to work with. Very flexible and accommodating and do their best to come up with equipment despite our equipment shortage in NY. Melissa

MELISSAKAY F. 
Évaluation :
5

Be open later for returns. My return time was 5pm but I was back at 3:55 pm and no one was there to accept my return. The drop box instructed me to go on line to register my return but I was not able to do so as my cell phone was almost dead.

Harry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELE C. 
Évaluation :
5

Very friendly and comfortable atmosphere as soon as you walk in. They treat you like a friend. We needed to extend the hours we had the U-haul and it was no problem. Fortement recommandé!

STANLEYP H. 
Évaluation :
5

The truck I reserved was unavailable on the day I reserved it for which caused me to take a smaller truck had to do 2 trips pay help for the double the time and also twice as many miles🙁🙁

Greg H. 
Évaluation :
5

Same as you treated me the service was great I will be back

William W. 
Évaluation :
5

Second time getting uhaul from this location, and I've never been more satisfied. They went out of thier way both times because I screwed something up. Haha. Absolutely love doing business here! Thank you guys!

CHRISTINAMARIA K. 
Évaluation :
5

AMAZING!!! Dan drove over an hour to pick up our trailer for us! AshLins went ABOVE AND BEYOND for us! Will be using their service again!

JOHNS B. 
Évaluation :
5

I was very appreciative of the drop-box for the keys. Saved me a headache at drop off. The staff was very friendly too!

Aaron N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDCHARLES P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELLL S. 
Évaluation :
5

My overall experience with U-Haul was terrible. If it wasn't for a representative of yours in Arizona who contacted the Wyoming county supervisor here in New York of U-Haul who verified that there was a truck on the day that I needed it which was July 31, I wouldn't have had a truck at all. I was shuttled around 5 to 6 times various days after I was canceled twice for a reserved reservation that I had made two weeks prior and was told that there wasn't any availability of a truck for my move on the 31st. I was told in the Friday evening one day before, that I was cancelled for the second time. Prior to that, on that Monday I was cancelled, and the told Wednesday that I had DEFINITELY CONFIRMED reservation for Saturday. I cancelled a reservation with Penske on that Wednesday because you confirmed I would have a truck! I would've had to pay an extra months rent to stay one day after the 31st and caused me great anxiety and stress. I am a 68-year-old woman that has heart issues and blood sugar issues. I asked to speak to a supervisor and was not transfered to one when I asked repeatedly but merely shuttled from representative to representative varying from state to state. When Coco from Arizona call the U-Haul district supervisor in New York's Wyoming County fair Warsaw New York pick up point, he verified Friday night that Saturday morning the truck was available. But no one prior to that even called me to let me know that, they said I would have to pick up the truck on a Sunday a day later. I was able to get The truck and only because a dear friend of mine went out of her way to call around and finally got Coco to help me. But the people that I try talking with would not transfer me to a supervisor they said that they were unable to do so and then I would just have to keep calling until I got somebody. This is no way to do business. You either honor your commitment to confirm a reservation and keep it or you don't and if you don't you're not a company that I want to use. You knew that there would be probably a glut of people asking for trucks and you did not make plans to accommodate and compensate for that. This is poor management at its very worst. I made my reservation on July 14. There was no mention at the time when I did it online that there would be any problems with my date. I assumed that your company was reliable and trustworthy. I will never use U-Haul again. I am requesting compensation for the pain and suffering your company caused me.

Susan R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shane N. 
Évaluation :
5

Had to drive an hour away to pick up. Location was nice and staff at pick up location were great but the uhaul rep who contacted me the day before was rude.

Bria M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TREVORG A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN P. 
Évaluation :
5

Dan and Lisa are great. However u-haul as a company sucks. Had to go out of my way to get a smaller truck than ordered.

Eric B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morganne H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bertran N. 
Évaluation :
5

Cruise control in all trucks.....only if allowed

SALMANN A. 
Évaluation :
5

Lisa was great to work with Very easy and knowledgeable of the process

ERICA D. 
Évaluation :
5

The online check-in was OK; the online check-out was not. It was difficult to "send location," even after properly adjusting my phone's settings (as prescribed by the app itself). I was only displeased with this particular aspect of the U-Haul experience; everything else was fine.

Andrew S. 
Évaluation :
5

dealer did a great job, will use them again

CJ E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEONARDTHOMAS K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIVEK J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARKLEE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARYA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAKOTAROBERT B. 
Évaluation :
5

Nice service, very friendly

mary W. 
Évaluation :
5

Excellent service à la clientèle. Love the owners: both husband and wife.

Nathaniel F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annette D. 
Évaluation :
5

The representative that I worked with at the location was great. I want to say Thank You. The pick up location and having the trailer out and ready to go was perfect.

James G. 
Non les évaluations ont été soumises pour cet établissement.

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