Customer Reviews for Aubuchon Hardware 108
(U-Haul Neighborhood Dealer)

59 évaluations

528 Wilton Rd   Farmington, ME 04938
(NO TRAILER DROP-OFFS)

(207) 305-2353

Heures

  • Mon–Sun
    De 8 h am à 4 h 30 pm

Services dans cet établissement :

Pour nous contacter

(207) 305-2353

528 Wilton Rd
Farmington, ME 04938
(NO TRAILER DROP-OFFS)

Services dans cet établissement :

Heures

  • Mon–Sun
    De 8 h am à 4 h 30 pm
Aucune photo disponible

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Great customer service fast and easy. Will be back.

Xujun G. 
Évaluation :
3

They had trouble finding the key, which delayed us.

Marie P. 
Évaluation :
2

Don't charge them a price that's already paid for them add another 80 dollars to there bill, now I don't have money for the week for work and for lunch

Tylar P. 
Évaluation :
3

I booked my truck weeks ago in Rumford. I was moving from one location in Rumford to another location in Rumford and I was told when I called the day before to confirm that there would be no truck in Rumford that I had to go to Farmington. This not only wasted 2 hours but I had to pay for the gas. This is not right. Poor business practice. If they changed my location they should pay for the gas from the original location to Farmington.

Joanne N. 
Évaluation :
5

I have no complaints at all. The associates are all very friendly and this location is the best location that I've done business with when it comes to renting a Uhaul.

matthew F. 
Évaluation :
5

Friendly inviting staff helps when coming in from a move and making things easy .

Jacqueline Steph M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandi B. 
Évaluation :
5

Nothing. It worked perfectly.

John R. 
Évaluation :
5

N/a

Crystal C. 
Évaluation :
1

To improve services, you should either give your trucks a full tank of gas to start so people don't get ripped off. I was given a truck wuth a quarter of a tank, filled it, did my move. Returned the truck with almost a full tank and no refund but yet I got charged for going 24.milrs over. Your company is a piece of shit, ripping people off. Hope that 100 dollars in gas get siphoned.outta your truck.

dina S. 
Évaluation :
5

All went smoothly. Aubuchon of Farmington and U-Haul took good care of us. 5 stars to both. Richard Johnson

richard J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle N. 
Évaluation :
3

The key drop off box a a bit hard to find, probably because it looked like a cigarette butt container and I was tired.

Peter T. 
Évaluation :
5

I would do nothing to improve it. All was A-1 Thanks also to Dylan at Aubuchon for all his help. Richard Johnson

richard J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
2

The vehicle had undocumented damage which I brought to the attendants attention. The exterior was very dirty. Took almost 45 minutes from the time I arrived at the site to finally completing the rental and being able to depart.

Darren T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

derek W. 
Évaluation :
2

Not happy! So glad that I took a picture of milage and amount of fuel when I picked it up! Contract shows it was full and it only had 1/2 a tank. Returned it with 1/2 tank and got charged for them to fill it! Lesson learned, check EVERYTHING and document it!

Darcie P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matt D. 
Évaluation :
4

Invest in tires, so people can make their driveways.

Kevin A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gregory T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Angela R. 
Évaluation :
5

Everything was excellent. It took a while to find a location with a truck available when we needed it. And when we arrived at the agreed upon time the truck had not been returned and was therefore not available. We did some shopping and went back hoping it had been returned in the interim. It had not and in fact was still many miles away. But the clerk had found us another truck bigger but being provided at the same price. The truck was spotless, he provided plenty of moving blankets and we were more than happy. The truck drove beautifully and we arrived at our destination safe and happy. Can't really comment too much on Johnson's in East Machias where we returned the truck since they were closed at the time. But it was handy (15 minutes from our destination) and we parked the truck, dropped the keys in the box and left happy. All in all, you guys did great after a slightly rocky start which was in no way your fault.

Priscilla O. 
Évaluation :
3

The man who took care of us was polite. He had lost the information I filled out on line so we had to go through the process again.

STEPHEN C. 
Évaluation :
3

The manager needs more training.

VICKI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur J. 
Évaluation :
5

I think things are great it's nice to have one of your truck ready when I need one thank you u haul

Wendell K. 
Évaluation :
5

Super easy rental. I have rented many times and this is by far the best uhaul experience I have ever had.

Kimberly C. 
Évaluation :
5

Don't book through the other local hauls because they misinformed me about the Farmington location. They said it was a one way drop spot trying to make me responsible for repositioning their equipment.

Bonita T. 
Évaluation :
5

I thought it would an easy process to pick the truck up before work and be able to pack it later but I was wrong. The code we were provided for the lock box was wrong and we spent almost 30 minutes in the pouring rain trying to figure it out. Luckily we did because the phone number provided on the website was disconnected and the 1-800 number had a long wait and the store did open until after I had to be at work. This almost made me late for work. The truck was the perfect size and worked great. The following day I received a call asking where the keys were when I had followed the directions exactly and put them in the lock box again. Not sure how they were missed. I'm so happy to be done moving and hope to not have to use this service again because it was not a great experience and I took me several weeks to actually get a truck in my area because there are not enough available.

Amy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonali P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXIS J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY W. 
Évaluation :
5

Great, caring people!

HERBERT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DWAIN C. 
Évaluation :
4

Uhaul Traffic customer service was terrific in changing and fixing my reservation at the last minute. Very happy with him, Wayne or Wade(?)

Dennis O. 
Évaluation :
4

One small hiccup with picking up the truck, two minor to mention, but received a call from U-Haul headquarters things are straightened out and handled in a manner that was more than satisfactory.

Darren T. 
Évaluation :
4

Convenient location and helpful store personnel. One hiccup to mention: I had reserved for self-pickup at 7am. It appears this location does not offer self-pickup. So, when I checked at the last minute before leaving for the pickup, I learned that I would need to wait until 8am when the store opened.

Chip C. 
Évaluation :
1

The fuel gauge on pickup was incorrect. I was charged a fuel surcharge even though I clearly documented the discrepancy.

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
4

The self check-in system was flawed since the app couldn't find my location despite my location services being turned on. Thankfully, the staff inside Aubuchon hardware were knowledgeable and very competent and made chech-in and check-out a breeze.

Milad B. 
Évaluation :
5

I would like it better if the gas tanks were full when you pick up a truck and the customer filled the tank after use.

Nancy E. 
Évaluation :
5

It smelled like someone had been smoking in the truck when I picked it up

Ted B. 
Évaluation :
5

Great experience overall

Charles H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justina B. 
Évaluation :
5

over and above accomidating

Linda E. T. 
Évaluation :
5

Uhaul needs to improve how they rent the trucks . The truck I rented was book for myself and another person . My rental was for 9 and there's was for 10 .

tina D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misty M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

walter G. 
Évaluation :
5

My charges showed on my bank account same as my contract, however I have another $53 charge that's pending. Have been unable to determine why.

MICHELE H. 
Non les évaluations ont été soumises pour cet établissement.

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