I will never, ever, ever recommend a location that only uses the mobile app to do the rental. The mobile app is absolute garbage and it took me over 20 minutes and a very frustrating phone call with customer service just to get into the van. Such a shame, I used U-Haul many times over many years. But as soon as they introduce this mobile app, and ONLY being able to use the mobile app - and not with a human - things went downhill. I don't think I'll ever use U-Haul again because of the mobile app. There's definitely a reason the app has 2 stars.John F.
Customer Reviews for Audrey Smith Storage
Location en tout temps
U-Haul Truck Share 24/7© Location
Pour nous contacter
Summerfield, FL 34491
Services dans cet établissement :
Heures d'ouverture de l'établissement
Toujours ouvert sur votre téléphone intelligent
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Debra S.
Le client n'a pas laissé de commentaire.THOMAS K.
Le client n'a pas laissé de commentaire.Gregory C.
Le client n'a pas laissé de commentaire.Edwin J.
There was no code to get in for the 24/7 pick-up which led to a long night of phone calls and trying to get out truck but ultimately having to get it in the morning. That really sucked. Customer service for U-Haul was amazing and everyone we talked to was so kind and really tried to help but it was out of their hands because the location had not provided a gate code to get onto the property to get the truck after hours. Even with the location able to do the 24/7 pick-up on your phone.Samuel B.
Le client n'a pas laissé de commentaire.Johnny C.