Customer Reviews for Auto Mex
(U-Haul Neighborhood Dealer)

Évaluation :

4

Everything was great

Évaluation :

3

Reserved truck for 9am. Got there at 9:30 and the gate was locked. Came back at 10 and it was open. Inconvenient.

Évaluation :

3

More gad for travel

Évaluation :

3

Nothing to complain about these particular stores but the whole uhaul experience was terrible. Set me up at a store that was not open that day I needed to pick up. Once arrived I couldn't get my truck keys then had to spend an hour and a half on the phone with customer service to find a location with the size truck I needed. Completely ruined my schedule.

Évaluation :

3

The gate was not open when I drove by the first time. The location is located off of the highway so I had to drive up a miles and come back down

Évaluation :

1

Clean the truck (piece of cake left in the truck with a spoon and face masks) and not be an hour and a half late to give me a key (after I requested self pickup) and forget to give me my dolly. Had to use my own personal vehicle and gas to go pick up a dolly from another U-Haul location.

Évaluation :

5

They update my rental equipment without charging me extra fees. Merci.

Évaluation :

3

Needs to be more personal.

Évaluation :

2

Had to wait over 20 minutes for someone to bring the key after I had rented the truck . And I had to wait 40 minutes after opening time for someone to show up so I could return it . The hours said 10 but someone show up until 10:40.

Évaluation :

5

They were friendly, helpful and even backed the trailer for me when I struggled with it.

Évaluation :

1

Vehicle was ready when picking up, took an extra 30 minutes. It was also way too expensive for $90 and only driving 6 miles total.