I needed the truck at 8am when they opened and when I got there the truck was ready to go and Steve was very helpful in getting me on the road. In a timley manor. For a automotive facility the U-Haul office was clean. Steve was very personable and a pleasure to do business with. Even though it was out of my way to go pick up the truck I would definitely go out of my way again to rent from that facility!!
Mark H.
Customer Reviews for Automedic Towing And Repair
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Go more local on drop offs.
Aaron P.Excellent service and facilitating problem solution! Would recommend u haul to anyone!
Chuck S.Great customer service....quickly got us checked in and on our way....would highly recommend!
Cynthia K.Owner was very professional, helpful and kind. Result ... great experience... highly recommend
Nolan F.Customer service was phenomenonal! Highly recommend
SELENA J.The guy who met us and gave us keys to the truck was very friendly. He also helped guide me to ensure I got the right truck as I needed a truck to pull a trailer. I would rent from there again.
Melinda J.Very helpful. We reserved truck for an extra day, but when picked up truck slip said Monday. I call drop off location and they worked it out that we could have the truck to Tuesday. Tuesday was on the email confirmation.
Randy S.love it everything was great
Carlos B.Check vehicles closer before departing site
George S.Great customer service and help loading the car! Thanks for making this a pleasant experience.
Randy S.Very friendly staff.
Charles S.Le service à la clientèle était génial.
Herman C.Auto Medic was very easy & helpful to work with. I just had issues with the uhaul app but called & worked through it in a timely manner. Just be patient.
Albert L.Great rates, friendly staff and well maintained equipment.
Edgar C.Restroom - even a porta-pot outside would be nice.
Kelly C.Very friendly and helpful people there.
Ishmael A.Excellent team. Best service from U-Haul ever. Wish the other locations were this good and efficient. Reminded me of Hertz, best rental place in US for vehicles.
Mark D.Very easy pick-up and friendly owner. The courtesy call prior to pick up was much appreciated. The unit was clean and made the trip extremely easy.
Sean R.Very kind, very helpful
Christopher D.Very friendly, quick, and easy.
Avraham F.Friendly staff that explained the process ??
Kacee B.The staff was extremely helpful and the made it easy and fast.
Jeffrey C.The app was extremely difficult with getting the key, and finding the truck. But the teller was extremely nice and helped us through the process
Anyia C.Mileage was different than whAt was on my contract it was off by 12 miles
Cristen J.Extremely friendly and helpful employees! Truck was extremely clean!
Jordan P.The service at drop off exceeded the pickup location. They explained everything and checked the trailer before unhooking. Again, this does not go along with how the pick up was handled. No inspection at pick up but inspection at drop off seems dangerous!
RENEE M.Very nice , friendly and knowledgeable.
John K.mileage fees are too high
Ryan W.Excellent service.
Milagros V.Very helpful. Great customer service. Convenient and easy.
Holy E.Have no complaints great service
rodney S.Excellent service. Definitely a friendly staff made it an excellent experience!! I wouldn't hesitate to recommend them to anyone that needs their services.
Bryan C.Drop off location was closed.
Christine W.This particular rental was for the use of cleaning, clearing out my mother's house! Sue passed away on the 23rd Od December, and we literally just laid her to rest, on 7 Jan 2019, at the Veterans Cemetery in Hurlock... The initial phone call to the Rental agency in Fruitland, Auto Medic Towing and Uhaul center, well my God what a super pleasant experience! The kindness shown to me, the professionalism, prior to renting, during, and after the return was tantamount to be as Christ like as the scriptures say... Do unto others as you would have other do unto you! 10 stars.. Thanks so much
james B.Everyone friendly and helpful! Goof customer experience.
KENNETH F.nothing everything was great I was very please
William P.Have an attendant in the office so that Customers don't have to wait on the towing business attendant.
David S.This location was not my first choice. My first choice was Ocean Gateway Ocean City MD. I had to drive 30 miles out of my way for a total extra distance of 63 miles and an extra 1 hour and 45 minutes of my time because the first location did not have my reservation when I went to pick it up. I'm not very happy with U-Haul being unreliable.
David K.everything was perfect
Richard D.Very efficient!
Tom C.When I picked up the truck you put a hold on my card for the full rental amount and when I returned the truck I could not pay for it with the card because you were holding my money. Had to find another way to pay. I am sure some customers have no other ways to pay.
Robert M.I want to include a comment because Brenda and Cat at the office on route 13 were EXCELLENT in helping me.
Sandra C.Our truck was prepped and ready to go on our arrival. The gentleman that handled the paperwork was good natured, pleasant, and helpful. A great location and staff!!!
CRAIG S.They didn't have any hand carts. Wish they had them.
Anita N.Made a reservation online to pick up Rental in Berlin Maryland. The day before my rental, I received a call and was told I had to drive over an hour out of the way to pick up the vehicle, because the trucks were all gone. I was at least given the extra miles, but it was still very inconvenient. In addition, Steven was very pleasant to deal with, and this was not his fault, but the online reservation system.
Timothy S.I was over charged and want some of money back? Every timer uhaul sends me to a fly by night guy (not a Uhaul center) I get robbed!!
Peter M.A newer truck
J.R. T.The equipment was good and the service was excellent. I swept out the trailer from a little bit of minor dirt. Nothing major but I would have liked it to be clean where I wouldn't have to do it. It was still acceptable anyway. I'd still recommend this location. Le service a été excellent.
Eduardo N.This place is awesome quick and easy drop off and excellent customer service! Steve was very helpful when I had trailer problems and walked me through how to fix it over the phone!
Steve W.easy check out. truck was excellent
John M.