Évaluations des clients Autoworks Specialists

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Autoworks Specialists

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Karyn K. le

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I was told id be charged 25 a day for the extra day but was charged double

jose D. le

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I was a monthly regular customer until now. Customer service is hard to get and tou will get overcharged!! LoOk out I do have same trip every month. Same distance +_ the always try to charge you over. Dont rent here.

Amber S. le

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Not the fault of the location, but I reserved online in Barstow, was called saying there was no available the same day and was referred to a different location in Apple Valley with email confirmation. Got to that location and was told they don't have any trailers, showed them the confirmation email. They had to call traffic control to find out my reservation was moved to this 3rd location. This cost additional time and frustration that almost resulted in us not getting a trailer since no one knew which location the reservation got switched to. Only 3 hours after I picked up the trailer did I get an email saying my reservation had been updated to a different location.

Yancy W. le

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Excellent service. Very helpful. Great staff. Highly recommended.

Richard W. le

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Having to use my own cell phone to rent a trailer is not acceptable. When I asked "what if I didn't have a smart phone?" I was told that we would have a problem. I have never had to use my cell phone before when renting with U-Haul. And I have rented several times recently.

Eugene L. le

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Le client n'a pas laissé de commentaire.

Nathan L. le

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I had an 11am reservation. However, only one person was working the desk, so I had to wait until 11:25 before I was helped, because they were taking care of the person who was renting a truck when I got there. I would have liked to pick up the trailer at my reservation time, not 25-30 minutes later.

Eric M. le

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I have no suggestions for improvement. Everything was excellent. Location has ample space for returning trailers.

Jeffery S. le

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Le client n'a pas laissé de commentaire.

Peter L. le

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The trucks could use some maintenance. Mine had poor shocks--you could feel every bump--which may not be good for breakables.. There were no window-wipers--good thing it wasn't raining. Not the location's fault, but there should be some sort of maintenance for the vehicles.

Kathie M. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Your online checkout and return service is absolutely downright horrendous. Took over an hour to pickup my uhaul because you kept rejecting my picture. Also, your live chat representatives are literally completely worthless. It tells me when the read my message, but it took over 40 minutes for someone to respond to me, then they closed the chat after 3 minutes...

Tatiana E. le

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Horrible customer service very rude and overall terrible location shut down immediately

Nikki S. le

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Le client n'a pas laissé de commentaire.

RANDY D. le

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Friendly, courteous and helpful... Doug was great to work with.

Bruce B. le

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Friendly customer service

Dennis Lowell C. le

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Le client n'a pas laissé de commentaire.

ERIKA H. le

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Le client n'a pas laissé de commentaire.

Bradley W. le

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Le client n'a pas laissé de commentaire.

Deitra T. le

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Le client n'a pas laissé de commentaire.

TINA S. le

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Friendly Service

Royann M. le

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Le client n'a pas laissé de commentaire.

Cal C. le

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Le client n'a pas laissé de commentaire.

EDWARD M. le

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Le client n'a pas laissé de commentaire.

CARLA G. le

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Le client n'a pas laissé de commentaire.

Eric T. le

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The equipment worked and got me to my destination, but it had a a ratchet strap that was starting to become faulty and definitely needed to be fixed once I got to my destination.

Chad S. le

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Le client n'a pas laissé de commentaire.

Mike E. le

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Very professional and friendly staff! Highly recommended!

adam D. le

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Le client n'a pas laissé de commentaire.

GREG R. le

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Check the tires for nails, and maybe rinse off the vehicle before delivery.

Mike E. le

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Always a great experience at Auto Works in Apple Valley. They're always friendly and professional.

PAUL G. le

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Le client n'a pas laissé de commentaire.