Nice customer service and helpful guys to hitch and unhitch my rental trailer. Would definitely go back in the future.Rahul K.
Customer Reviews for Autoworx
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Eagan, MN 55122
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Adam S.
The person that helped me there is always so nice and friendly. This is a clean store.Carmel J.
Everything went very smoothlyDHONDUP T.
Cleaner truck with working adjustable seats and mirrors.Anne L.
Le client n'a pas laissé de commentaire.HAMZI H.
Le client n'a pas laissé de commentaire.Donald L.
Le client n'a pas laissé de commentaire.lawrence E.
The people there were very helpful honest and kind. My first experience and they really supported me- answered all my questionsSHERYL B.
Excellent service à la clientèle.Joseph S.
Le client n'a pas laissé de commentaire.Lizabeth R.
The app was giving me trouble so I wasn't able to do the entire pick up process via the app.Josie J.
Location was okay, but the app stinks. Would not use the app again. Both check in and check out did not work.JOHN B.
GPS did not recognize my location so picking up truck was delayedJEFFREY Y.
It took 6 hours for us to get a truck I had reserved before hand, three phone calls to customer service (that you sat on hold for over 20 minutes each time, before getting a human),1 visit to another location to get a truck, there was no one on site to help when our truck was stuck behind another truck... and no one in the company could get ahold of a manager for the site or employ who could help with the problem. AVOID this LOCATIONJane B.
I had a good experience from the location, but bad experience overall. I booked a truck at the Saint Paul location and the truck was not available for pickup and was relocated to Eagan. I ended up paying much more for mileage and gas along with an extra 45 minute round trip to get the truck and return the truckShane W.
Le client n'a pas laissé de commentaire.Mike Z.
Great parking and sevice. Equipment is always in good shape and clean. Service is as good as my favorite Uhaul location in ArizonaJeffrey S.
Le client n'a pas laissé de commentaire.MARK H.
Le client n'a pas laissé de commentaire.Nathan J.
Le client n'a pas laissé de commentaire.Lizabeth R.
Le client n'a pas laissé de commentaire.Timothy M.
Le client n'a pas laissé de commentaire.Martha A.
Le client n'a pas laissé de commentaire.Joel W.
Pick up at location that you set up at. Not going to another location because of no trailer.Sean B.
Le client n'a pas laissé de commentaire.Pauline N.
Le client n'a pas laissé de commentaire.JAMES S.
Pick up location was fine. The 24/7 pick up took 30-45 minutes to complete. The approval to get key lock box code took too long. The 30-45 minutes past the pick up time did not add that time on the return time. So I lost 30-45 minutes of the rental time. Needed the additional time. The 24/7 pick up should be smoother and more efficient.Lawrence D.
Although the after hours "self" drop off process is pretty easy, I had a difficult time trying to find the link to start the drop off process.Michael S.
Dude at the counter was very helpful, and pleasantWilliam L.
Le client n'a pas laissé de commentaire.Corey K.
Le client n'a pas laissé de commentaire.ANTHONY B.
Nothing ! The person we had helping us was courtious, professional, friendly, and fast ! Everything was clean and ready to go. I would reccomend this pick up location to a tone I knew or met. Great experience.kate N.
Le client n'a pas laissé de commentaire.RICHARD T.
The only complaint I have is when my pick up / drop off location was changed it added an additional 18 - 20 miles to my driving for the day. So at 1,29 /mile and a couple extra gallons of gas when re-filling the tank, my rental was roughly 30 $higher than if my original location (or one closer than the final) was used. I did receive a voicemail the afternoon before the rental but did not notice it until I was already at the initial location.GENE O.
Really long wait to get our truckCARL Z.
Le client n'a pas laissé de commentaire.EDWARD B.
Le client n'a pas laissé de commentaire.trina D.
When I talked to Bryan on the phone he said the vehicle I was going to Toe would work on a car dolly no problem. This was incorrect I had to pull the driveshaft off. So I had to buy 100 $worth of tools to make this happen. I was not too happy I would rather have rented a car trailer. Pretty upset would love a discount thank you.Brandon E.
The gentleman that waited on me was fantastic. Extremely helpful and he provided great customer service,lee S.
Le client n'a pas laissé de commentaire.Jim S.
Customer Service at pick up desk was excellent!! Very friendly & knowledgeable!! Was easy checkout & easy return to rent the Uhaul truck we needed.EVA L.
When checking in online, the camera feature does not work for Chrome/iOS. Customers will have to use Safari in order to use the camera.Tiana D.
Le client n'a pas laissé de commentaire.NATHAN B.
Le client n'a pas laissé de commentaire.Diane M.
Make sure the customer receives the right truck because I got a 10 feet truck and that is not enough truck to move a one bedroom apartment I had to Make two trips.ANDRA B.
Great customer service!!Jim S.
Le client n'a pas laissé de commentaire.James M.
Quick in/out and good parking. One of the best UHaul offices I've visited.Jeffrey S.
Great job! I was extremely satisfied with the entire experience.chris B.
Le client n'a pas laissé de commentaire.Ron R.
Le client n'a pas laissé de commentaire.Selma A.
Le client n'a pas laissé de commentaire.LORI T.
The guy running this location (sorry don't know his name) was super awesome, helpful and friendly. Very good experience.JAMESARTHUR E.
Le client n'a pas laissé de commentaire.HARLAND S.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Except for the fact that the vehicle did not start with a full tank of gas, an issue easily dealt with, everything was exactly as expected.Cecilia W.
had some serious mechanical problems with this truck. Didn't think I was going to make it to Sioux Falls, SD.James H.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.Nikolas V.
Le client n'a pas laissé de commentaire.LAKISHA C.
Everything was great. And the staff was very nice and accommodating! I appreciate them and their help today!Reanna E.
The pick up via phone options needs some assistance with timing and redundancy. Also returning via app charged an additional 25 $cleaning feee as I indicated not ready for next family as I had leftover blankets I didn't use and had no way to take them from truck.Melissa L.
The only thing I did not like is the emailing of my receipt. I would like an email copy, but I do not like leaving a place without proof in my hand that I paid. For me, that's not acceptable.marcia V.
The online check-in tool is awesome if you want to pick up early or drop off after hours. I turned the truck back in during normal hours and the staff was very friendly.Daniel F.
I discovered that the wipers need to be changedDaniel Z.
Le client n'a pas laissé de commentaire.Karen C.
The online experience w was terrible and when I called for assistance, the customer service reps had a poor attitude and were not interested in supporting a positive experience overall. I'll look to work with other companies before returning to uhaul.daniel T.
Le client n'a pas laissé de commentaire.JAEHYU L.
Le client n'a pas laissé de commentaire.ALAN W.
I had to call service to come out and fix the lights. Why would you rent me something that did not work? They knew and sent me on my way. suggesting that I call for them to come to my home. The gentleman was helpful, but it was an inconvenience to me.Joseph C.
Le client n'a pas laissé de commentaire.David R.
Overall good experience and friendly staff.Ken M.
The guys working were great!MARIO R.
The office staff was very friendly and helped to setup the trailer. The reserve, pickup and return was very easy.That was my second time renting the U-Haul trailer, always good experience!MAO C.
Le client n'a pas laissé de commentaire.RAYMOND F.
Le client n'a pas laissé de commentaire.Ron R.
Le client n'a pas laissé de commentaire.Tracy W.
Le client n'a pas laissé de commentaire.Stephen G.
Le client n'a pas laissé de commentaire.Kenton R.
We were about 100 miles down the road and noticed the wheel was hot. Called UHaul and was told there is nothing they can do. We continued on and luckily made it to our destination . It is obvious the wheel bearings were dry when we picked it up. Poor maintenance at the pick up location and horrible customer service from UHaul.George S.
Le client n'a pas laissé de commentaire.KYLE ISAAC D.
Le client n'a pas laissé de commentaire.Aaron C.
Would have been nice to ask and get verification of the second person prior to rental day.Eric T.
Truck was perfect and the uhaul representative was professional and pleasant. Everything went perfectly!Samuel S.
Le client n'a pas laissé de commentaire.KERRY ALAN B.
Le client n'a pas laissé de commentaire.Charles T.
Le client n'a pas laissé de commentaire.sean K.
Staff was incredible and made picking up my trailer a great experience!!Callahan C.
Not much, went pretty smoothMatthew S.
Le client n'a pas laissé de commentaire.Christopher K.
Aaron helped me schedule this rental; Brian helped me when I picked up the truck! Kudos to both of them! Merci!Patricia M.
Best Uhaul location I been to.Farah S.
The guy at the desk acted like we were a bother and didn't help us much at all.TERRY G.
After trying to do the self check in I almost fell in the parking lot since it was later at night also not lit up and where they said to put the truck was already full of other trucks. Then after taking everything out of the cab and to my car and almost falling on the way to my car I avoided the area and went further down in the lot to go back and did end up falling in the lot. Got gravel in my knee and in my hand and ended up at the after hours clinic as well as I missed the camera I left in there since I wasn't able to get back in the truck and haven't been able to get an answer at the number to talk to a live personALANA N.
My suggest is to avoid renting the vehicles during non office hour times if possible....the Uhaul app is cumbersome and expect 20+ minutes of wait time for approval.Dan Z.
Le client n'a pas laissé de commentaire.Brad G.
This has nothing to do with the location and everything to do with uhaul. I arrived at the location after hours and wanted to drop off my trailer early because I no longer needed it and had no where to keep it. I called your road side assistance line to get help lifting the trailer off the hitch because I have a back problems and the trailer is very heavy. They needed a dolly to hitch it when I got it. I was denied despite buying your safe tow protection for 100 dollars. They wanted to quote me a price to come help me out and told me if I left it I would be deemed responsible for the trailer should anything happen to it. After 30 minutes of trying to get them to understand I simply took matters into my own hands and had to lift the trailer by myself. Your customer service reps are the worst. They wanted me to leave my truck and the trailer hooked up and come back the next day and when I told them I couldn't keep it with me because of space. They said I could leave it at an empty space. They would rather risk my truck getting stolen and trailer stolen than to simply offer help I already paid for.ROBERTO JR V.
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