Évaluations des clients Aww Auto Rental LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Aww Auto Rental LLC

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NICK M.
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USave is amazing! Easy and seemless process.

RYAN F.
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The location was fine, however, U-Haul need to get it together. I had an email that someone would call me do to the renter equipment not being at the location. No call. I show up and U-Haul, not U-save, couldn’t care less about helping the customer. I was there over an hour and it was all do to U-Haul customer service. Or lack of.

Lisa P.
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Nothing needed improvement, convenient and reasonable.

CLAYTON H.
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Le client n'a pas laissé de commentaire.

John M.
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Excellent customer service by your agent.

William D.
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Le client n'a pas laissé de commentaire.

Larry M.
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Le client n'a pas laissé de commentaire.

Christine D.
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Le client n'a pas laissé de commentaire.

kara K.
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They were awesome!

kara K.
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They were awesome!

Wilmer S.
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Le client n'a pas laissé de commentaire.

Brent G.
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We recently rented a 26 foot Uhaul truck for 7 days for our move from southern Florida to Indiana. We had unlimited miles and paid a fair price, about $700 and that included insurance. This time we rented a much smaller truck for about 3 hours, less than one afternoon, and paid an exorbitant amount of money, a little less than $200!! It was ridiculous. Needless to say we won't use them again. "U Save" needs to change the name of their business. You DON'T save. Shop around and go elsewhere. We should have.

Charles R.
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Le client n'a pas laissé de commentaire.

Kevin S.
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Nothing exceptional service!!

William G.
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While the facility was very nice, I was guaranteed a u-haul rental would be available in my town by a specific date. That did not happen. I spent a lot of time and stress getting a u-haul from a town over half an hour away while also trying to get the billing corrected.

Max R.
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The trailer's plug wiring was bad. I had to take it anyway because I was on a one way haul and the operator of the site said he couldn't fix it.. I had to repair it to be safe and legal.

GREGORY F.
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Le client n'a pas laissé de commentaire.

Justin D.
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Jeff was a pleasure to work with!

Kyle C.
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Le client n'a pas laissé de commentaire.

Paula M.
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Communication, he said he didn't know anything. Lied about the rental.

Chyvon W.
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I rented a truck for 24 hrs, but returned the truck the same day. They charged me $37.00 stating I drove 78 miles more, which was incorrect. I went over 2 miles and I paid cash . Then they stated I didnt turn the truck in until Sunday which was incorrect. The people put in place to help you did nothing but hurt me , I had to call on several occasions to correct the problem. I will never use Uhaul again and I will tell anyone who will listen my horror story

John D.
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Le client n'a pas laissé de commentaire.

Brian F.
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Le client n'a pas laissé de commentaire.

bob B.
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Le client n'a pas laissé de commentaire.

Arthur G.
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Le client n'a pas laissé de commentaire.

bruce C.
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Drop off was after hrs.

Kelsie S.
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Le client n'a pas laissé de commentaire.

Patrick K.
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Le client n'a pas laissé de commentaire.

Mark C.
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Le client n'a pas laissé de commentaire.

Robert L.
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My initial experience in renting the cargo van was excellent. The staff person (Algene, I believe) was extremely helpful in helping me arrange the rental at a price that I felt was reasonable and manageable. The nearly new (only slightly more than 5000 miles) was clean and appeared to be in very good condition. The van drove well, with the very significant exception that the cruise control would not work on a consistent basis. It would work perhaps 20% of the times that I tried it. Approximately 300 miles into my trip, a notice to service the traction control posted on the dash. After driving approximately 640 miles to my destination, a family member followed me for a few miles, and said that the brake light did not go off at any time. I called 1-800-GO UHAUL at 9:00 pm Sunday, August 4, and waited 34 minutes on hold without receiving an answer. When I tested the van the following morning, the brake lights functioned properly, so I risked the return trip home instead of taking it to a UHAUL Center. However, the cruise control continued to work only sporadically, and I later learned that the brake light again did not function properly. After about 250 miles, the service traction control notice came on. After I arrived home, I checked the brake pedal, and discovered that if I raised the pedal with my toe, the brake light went off properly. This is also apparently what caused the cruise control to not function properly. When I returned the van, the clerk (I believe his name was Jeff), attempted to charge me $902.21 instead of the $642.47 that I should have been charged per my rental contract. When I objected, he stated that the contract is not a contract, and further said that I had not driven the van the 1250 miles allowed on the contract, and indicated that this was the reason that I was being charged additional money. I replied that it did not make sense that I would be charged additional money for not driving the van far enough. I also stated that he had misread the van mileage, and that I had, in fact, driven the van 1326 miles. He then returned to the van to reread the mileage, and then returned to his desk, and spent quite some time recalculating the charge. He did this without making any comment or statement whatsoever. He then gave me a corrected receipt indicating a charge of $642.47, and a refund of $259.74 of what he had previously charged. He asked me in a very hostile tone if I was satisfied with that. I initially indicated that I was not happy with that charge, as I was not aware at that moment that it was within $3.00 of what I believe I should have been charged, per my contract. He continued and amplified his hostile and abusive tone, sought to mimic me, and belittle me for being dissatisfied over a $3.00 difference. I told him that I was not dissatisfied, after reviewing the new charge computation. However, he said, "No! Here is your $3.00," taking it from the cash register. He continued to shout, and beli

Timothy H.
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Very friendly

Jay M.
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Le client n'a pas laissé de commentaire.

Ron S.
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The only issue with this location that they seem to be so busy that they have a hard time answering their phone.When a location is open for business, a customer should not be directed to voice mail.

John M.
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This is the second time that I had to personally replace wiper blades in recent usage. Please have all U-Haul deals check wiper blades before renting out a vehicle.

Katie M.
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One of the rear running lights

John M.
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Le client n'a pas laissé de commentaire.

Jeffery K.
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Very easy to work with and convenient

Bailey B.
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Le client n'a pas laissé de commentaire.

Steve O.
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Le client n'a pas laissé de commentaire.

KAREN S.
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Le client n'a pas laissé de commentaire.

Christian R.
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Le client n'a pas laissé de commentaire.

Justin C.
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Le client n'a pas laissé de commentaire.

Bradley B.
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Truck was filthy. He didnt do a walk around with me. Just gave me keys and said good luck.

Rachel D.
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Le client n'a pas laissé de commentaire.

TERRANCE R.
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Le client n'a pas laissé de commentaire.

CHARLES B.
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Le client n'a pas laissé de commentaire.

ARNA S.
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I will only do business at this location! They are honest and extremely helpful to the customer. They are they best!

Kathy R.
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Le client n'a pas laissé de commentaire.

Dianne S.
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Staff was very polite and friendly. No problems with the truck. They didn't have the size we had ordered, but we got a bigger truck for the same price which ended up being a blessing as the bigger truck had a ramp which made moving much easier.

josh L.
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Le client n'a pas laissé de commentaire.

mike B.
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Great customer service!

MICHAEL C.
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U-Save rental in Marion,In. Is where we rented this U-Haul. They as well as U-Haul are outstanding to deal with. Kind and courteous and highly recommended. U-Haul as always has great equipment. Thanks to all.

Michelle W.
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The truck had dried mud in it and it was dirty in the back. They tried to charge me for the clean up. That is not fair to me. I have been renting from u haul since 1994. I've never had a dirty truck in all of my experience with u haul.

Chevelle P.
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Le client n'a pas laissé de commentaire.

William H.
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Nothing! Excellent customer service! Thank you!

DANIEL M.
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I dropped off after hours. It was easy to find.

Mark C.
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Le client n'a pas laissé de commentaire.

Susan H.
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Le client n'a pas laissé de commentaire.

JERRY H.
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Le client n'a pas laissé de commentaire.

JOSHUA N.
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The location was great. However UHAUL allowed me to book a reservation online with the expectation of being able to complete my reservation during non-business ours using the app. This particular location did not support this service and I had to wait until Monday AM to get a truck. This caused me to have to rearrange my schedule and limit my progress. For this reason I would have to say my overall experience was poor but it was not due to the particular location.

Jennie B.
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Try u save the best place to get a truck or car. They are the best in town.

john J.
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Excellent..

ALLEN W.
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The place that we picked up the u-haul from was so nice from the friendly people and the helpfulness to us I could not think of anything that could be changed to make it better. The van was clean, the tank was full and the performance was top notch to drive. It was the perfect place to rent the van from.

Michael S.
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There was no tail lights on trailer. Only break lights. Upon checking there were broken wires. Thank God no accident!!!!

RICH G.
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Le client n'a pas laissé de commentaire.

Thomas A.
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Le client n'a pas laissé de commentaire.

TIM T.
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Le client n'a pas laissé de commentaire.

ROGER B.
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Le client n'a pas laissé de commentaire.

Travis D.
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Le client n'a pas laissé de commentaire.

lasana R.
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Le client n'a pas laissé de commentaire.

brian K.
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Le client n'a pas laissé de commentaire.

Tiffany H.
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Absolutely nothing. They were very friendly.

Anthony R.
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No suggestions.

Anthony R.
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No suggestions.

KYLE A.
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Always satisfied and have the best customer service.

Billy H.
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Le client n'a pas laissé de commentaire.

jacob G.
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Le client n'a pas laissé de commentaire.

Darrell J.
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Le client n'a pas laissé de commentaire.

JERRY S.
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Check the truck between customers for trash left behind by the previous customer

Stephen C.
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Le client n'a pas laissé de commentaire.

Susan F.
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Le client n'a pas laissé de commentaire.

MARTIN W.
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Le client n'a pas laissé de commentaire.

Craig W.
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I have rented from this location for years. Staff are always very friendly and helpful.

Jack B.
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Le client n'a pas laissé de commentaire.

JILL F.
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Le client n'a pas laissé de commentaire.

GLORIA W.
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Le client n'a pas laissé de commentaire.

Walter C.
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Le client n'a pas laissé de commentaire.

MAUREEN K.
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Le client n'a pas laissé de commentaire.

James E.
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Le client n'a pas laissé de commentaire.

Rhonda C.
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Le client n'a pas laissé de commentaire.

gloria C.
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The van was dirty in the back. Someone had hauled hay and manure innit. It smelled so bad at times I thought I was going to get sick. I got it home swept out the hay and washed the inside of the back the front was clean. I used a whole can of fabreze. I still smelled it when I took it back. The people working were very nice for that reason I would give them another chance..

Jesse A.
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Le client n'a pas laissé de commentaire.

Stephanie L.
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Nothing. Jeff was very helpful, professional and friendly.

PRO P.
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Enjoy working with Jeff on my rental needs.

Amber F.
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The van smelled like farm animal manure. And I only used the van for 3.5 hours, dropped the key in the drop box, then got charged for 3 days.

Kyle T.
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I had went to tnt auto sales first being that is where I had reserved my trailer for pickup. Well long story short no one was there for me to pickup the trailer so I called these guys and they had me down the road in no time thanks.

Mitchell B.
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Le client n'a pas laissé de commentaire.

Nick M.
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The people at the uhaul location were fantastic! Very friendly and quick.

Mark M.
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I can't think of anything

JENNIFER B.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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