Great Experience
FRANCIS K
Customer Reviews for Aztec A-1 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Just keep doing the same labor. There is no complain.
MANUEL BJennifer was a great help and it was quick and easy to rent and return the equipment.
Mary SAll was good here, no problems.
Marc MBuen servicio
Arlei SEasy to pick up the uhaul. Attentive front office staff.
Zoe WExcelente servicio
Ramon HThey were very friendly and easy to deal with.
Kyle SAll good
BOBBY LThey charged me for having to fold half the blankets left in the truck. I was never told to do this by anyone with Uhaul or in the Uhaul drop-off application when I followed the steps on your webpage. They then refused to allow me to come by and fold them myself. They told me to file a dispute if I didn't like it.
Stephen FAlso Outstanding service!
rick sSuper friendly and helpful people there.
JACQUTTA BThe personnel at this location were the best I've ever worked with at a Uhaul store. Ils ont été très serviables et amicaux.
Hilary SMy experience with y'all was excellent and very nice.
LORINA MI contacted the lady at the office to explain that I had accidentally left the keys to the lock I used on the back door with the truck keys.
STEVEN TNothing everything was okay
OLAITAN SVery nice very smooth and good vehicle
lisa lGood customer service.
BERNARD NNot sure why I was charged $20 environmental fee I will never use Uhaul again too many hidden fees
Michael GExcellent service
mario VThe web site for checking in was a pain to use and I finally just gave up dropped the trailer took a video and lots of pictures and left
Frank NGreat communication with customers, they call on advance to make sure everything was in order
Jose HExcelent
Gonzalo GGood and affordable
Angel RNeither the Furniture Pads nor the Dolly were in the vehicle at time of pick-up. Also, since the location was closed (the whole day) on Saturday when I picked up the rental, I tried calling all available numbers, and no one answered. I had to go to another U-Haul location, where they were able to get me Furniture Pads, but not a dolly. I was forced to buy my own dolly.
Norman WExcellent Customer Service from this location. Merci.
Sven PThe staff here is very nice and professional. They worked with my schedule and were very accommodating. I would use them again.
Kiara RJennifer was very help and knowledgeable.
Norma ONo need to improve with this location--Jeniffer Fernandez was proactive with her assistance of the rental. When it appeared that the specific vehicle I had rented was going to be late, she informed me early enough for me to adjust the timing of the rental. U-Haul needs more rental locations like Aztec A-1 Storage! I will recommend this location.
Brent J.
MICHAEL TYou were great! It was easy and the people were so helpful
Jan WGreat coustomwr service
Bob SWe were finished with the truck on Sunday 3-3-19 , but there was no place to park the truck to use after hours key drop? The facility didn't have enough of an entry to leave anything after hours. I had a terrible experience with a competitor because of similar issue. Hard to return if facilities are closed and nowhere to leave equipment?
Elizabeth TOutstanding service and very knowledgeable young lady that worked at the location.
Bradley MVery friendly and professional service.
Byron HExcellent service
Pedro OExcellent service à la clientèle. It was below freezing outside and the lady helped out with hooking up the box trailer. Very nice. Getting better rates/deals would be a good option.
Mohammed AEverything was great!
Courtney PCheck the trucks better. The lady at this location was so confused, she had no idea what was going on with the vehicle. It was more stress than it was worth. She wouldn't address me or my daughter when we attempted to speak to her, she would stare and ignore us and only address my husband. The truck was dirty and the check engine light soon was on and we had no idea. She claimed to have checked the truck and not noticed. It was just an all around mess.
Darrell BJennifer was a pleasure to have service me. She was courteous and understanding of my urgent and desperate needs in a vehicle. She was patient with me and I cant say enough great things about her. She was quick but also wasnt a robot which is a plus (no one wants to feel like they are talking to a wall). If you speak with her...do let her know Patrick January is forever grateful to her time and efforts. I couldnt have gotten moved without her!!
Patrick JCould not have been any easier , Thanks
Dale SI love this place.I am very happy when I can pick up the trailer here.The couple is very helpful ...
Susan WGreat & quick service
Jason MThe woman and her daughter running this location were super friendly and very accommodating. Helped us out in every way. Would recommend this location very highly!
Vicki J