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No masks! This my third --yes THIRD-- experience with a Uhaul since September and none --yes NONE-- of the Uhaul representatives at any of your various locations could be bothered to protect their customers from Covid19, a highly contagious deadly pandemic that has killed more Americans than all our wars... combined. Is Uhaul anti-science or anti-customer?
I had a smooth care free experience with my recent move. Great service! Clean truck and all the moving equipment was clean and in excellent working order! Very pleased!
Management at this UHaul location is fantastic! Checkout was efficient and we enjoyed the personable service. This is our second time renting from this location. They are definitely on our preferred list. Thanks for a great rental experience! Jeff B.
The men were so friendly and helpful. We really appreciate them.
The guy knew of our situation, that we had changed from a tow dolly to a flatbed and asked us how it went. He was very pleasant.
Easy off highway location, helpful staff
Nothing, the Le Sueur location is on the ball with their service!
Inside of the truck was covered with water. We didn't see it until we started placing items in the truck. It looked as if the corners were freshly sealed but not sure.
Air conditioning in the lobby.
Great service!
Nothing.Every thing was perfect
Kind, thoughtful, and personable staff.
Great to work with
How about some free donuts and coffee next time..? I was hungry..! And one of the workers had his mask on backwards..! LOL
People were friendly and truck was well cleaned ACworked great cause it was like 90 degrees out all in all good place to go.
good service
Nothing you guys did a great job, equipment all worked flawlessly.
I have rented from U Hauls dealers many times but never at this location I will drive out of my way to use these people again. Excellent check in and help when picking up the trailer. Then when I returned it they wanted to be sure everything went well. I have never had this positive of an experience at a Uhaul location Nice Job ! Craig Kleist Mankato MN
Friendly. Very helpful. Would use again.
Nicest I haul employee ever...new to the area and helped my locate a nearby gas station to save some Monty on fill up.
Only issue was truck is very noise
Location not very accessible. Wasn't inviting
The trailer appeared fine when I picked it up but it rained and the back half of the trailer leaked. Because the location was not open Sunday or at all tuesday (New Years Eve) and I was busy all day Monday I needed to pick up the trailer Saturday before moving. This more than doubled the cost of the rental.
No issues, in & out quickly
They helped me hook up. Cleaned the snow off the trailer. Great customer service
Nothing, it was a good experience at a reasonable price. Thanks
We arrived right at our pickup time and there was noone at the counter and no bell so we had to go searching for someone working to process our pickup. it took longer than we felt it should have. Otherwise, the staff was helpful, equipment was clean and working correctly and they got us hooked up and on our way.
Have more trailers available closer to the Twin Cities Also, the process to pick up the trailer took over an hour.
Good service pretty convenient.
Far too many redundant questions. It took forever to answer all questions and get on the road. The tow dolly I rented had no winch to assist in loading my vehicle on to the trailer. So with a vehicle that doesn't run the car dolly is about 10% efficient.
Was a little worried about not having a spare.
very good customer service
Very friendly and helpful staff.
These guys were great!! Very friendly and helpful. We will definitely use them again and refer them when possible.
This location was awesome. One of the trailer light connectors on my truck was corroded, and the guy cleaned it out for me so I wouldn't have any problems. He did it all for free too! I will be back for sure. Highly recommended!
The people were wonderful they listened to me and gave us great service
The owner was great when I came in 10 minutes before closing time. I was having issues backing the trailer into a spot, and he took care of it for me. He was really friendly as well.
I asked for a 20 ft truck they gave me a 14 foot. And now I have to make a second trip to get the rest of my apartment an hour away. Super disappointed
very nice and helpful
Thx for making my move as smooth as possible!/Keep up the good work!
Annoyed that we originally booked our truck for pick up in New Prague but uhaul changed our pick up to Belle Plain. We had to drive to Belle Plain to get the truck to which we had to drive the truck to New Prague which added 15 miles to the truck! We shouldn't have to pay the extra miles to get to the original location desired. We lost time and money having to go to Belle Plain.
This location did not show up on UHaul locations near me on Google?
Dan was very helpful hooked up the trailer for me and had me on mybwaybin a timely manner. Even helped with light hook up.
Chris was very accommodating, professional and polite.
