Évaluations des clients BA Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de BA Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Karim B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Daniel B. le

Évaluation :

Local store should pick up phone when not busy, rather than use rollover to national reservations number.

Christian R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Maria O. le

Évaluation :

I wouldn't recommend u-Haul to anyone. I booked the pick up in 116 s Western ave. at 10 am Confirmation n. 28210370. When I arrived there, the place was closed. I have to call several times to be relocated in 620 N Helitrope dr, and they didn't have the pick up what I booked and I have to pay more and also lost many hours. So, NO I wouldn't recommend tthis to anyone and I won't use it ever again.

Carmael F. le

Évaluation :

Truck return was a hassle. I was due to return the truck at 7pm, and was not informed that this location closes its gates at 6:30. There were no after hour instructions given, and the drop box for the keys were inside the gate. I was inconvenienced by having to drop the keys off the next day, and being completely clueless as to whether I had made a huge mistake by parking the truck on a nearby street.

Stanley C. le

Évaluation :

Great and friendly service.

Misak G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kimberly B. le

Évaluation :

If you rent from this location make sure you look at your receipt throughly especially if you filled out your application to rent online. I was charged for things I did not sign up for, ex. the highest price insurance. I trusted the man who helped me so it was my bad. Just be sure to re-read before signing anything, double check each itemized item you are being charged for. I did not think he would go in and change what I already filled out. I will not be going back to this location and I will not recommend this specific location.

Cristopher F. le

Évaluation :

I got charge for gas that was never their to begin with, Disappointed.

Jonathan W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Conrad P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ronald K. le

Évaluation :

Awesome service.

Verona M. le

Évaluation :

Customer service was incredible. The people make the location. But for the insane price to rent just to go pick something up and bring the vehicle right back I'd rather rent a truck for a day or two as it would be the same price. Also as soon as I turned the car on it had warning lights on for the tires and was just very outdated. I've driven nicer and more modern uhaul vehicles.

Andrea H. le

Évaluation :

Clean the vehicle inside and out. Don't allow customers to choose pick up/drop off times when the location is not open.

Edwin E. le

Évaluation :

UHaul needs to appropriately update and confirm customers on their truck reservations. I booked and assigned my truck rental at different location near my home, but I had to go to this location for my truck several miles away. It caused a substantial delay on my trip, added additional costs, and was a huge inconvenience. A 24 to 48 hour truck rental confirmation would be very beneficial and helpful.

Jesus D. le

Évaluation :

According to the GPS I drove NOT more than 17 miles... ROUND TRIP and I was charged for 35 miles... a total rip off. Next time I will rent from Budget.

Alejandra L. le

Évaluation :

Everything was excellent!!! Thank you to Stanley and Luis that help me with everything! You guys rock!

Stanley C. le

Évaluation :

Amazing seevice

Jesus G. le

Évaluation :

Great service! The people there are very friendly and knowledgeable.

Tara D. le

Évaluation :

Le client n'a pas laissé de commentaire.

Samantha S. le

Évaluation :

Always love the ease at this location. Great staff

Belzu J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cesar D. le

Évaluation :

None

Breddi C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mary M. le

Évaluation :

The gentleman I dropped off the truck with was equally kind and accommodating—- excellent experience.

Claire B. le

Évaluation :

They did not open until 9AM and I had reserved the van beginning at 8:30 through UHaul. I had to wait for over 30 minutes to get my van.

Jason J. le

Évaluation :

My confirmation email wasn't updated so I initially went to the wrong pick up location

Michael H. le

Évaluation :

Very friendly personnel.

Jaime S. le

Évaluation :

I have never had a better experience. The staff, Susie and Jr., were amazing. So polite and helpful with all my questions. The service ever. I'll be back next time I need a U-Haul.

Stanley C. le

Évaluation :

Great service

Israel O. le

Évaluation :

Nope! The receptionist was so cordial and had a great sense of humor! I forgot to ask for her name but she was Hispanic woman with braces. Honestly will only rent at this location in the future.

Samantha S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Danielle S. le

Évaluation :

Le client n'a pas laissé de commentaire.