JoEtta S.
You're doing a good job
Évaluations des clients Baisden Brothers Inc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Baisden Brothers Inc
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Charles M.
Gas Hand did not register until getting there and overfilled the tank they would not replace my money
Ted S.
Back of unit was dirty, the front of unit smelled like BO.
Stephen B.
Professional The Young man did a great job with the information Would highly recommend
BO O.
check in could be better as my information had not changed since my last rental but all the same information had to be reentered manually
James W.
We used the automated online service so we did not interact with anyone, but it was easy to find and park there.
Robert N.
Very good drop off point. Easy parking.
Dawana C.
More clarification on 24 hour service.
chad W.
The guy that rented it to me was awesome. Knew exactly what he was doing, friendly and quick.
DWIGHT T.
Vehicle was filthy, dog hair and dirt everywhere.. No one even bothered to check it before I took it one guys just said “oh I know it's clean, I just cleaned it..†Also reported that there was more gas than there actually was in the vehicle.. Overall bad experience.. $125 to drive 68 miles... Will not be using this location again..
Amanda B.
More truck selection
COLLEEN C.
N/A
JASON H.
I was miss informed on what a day rental was. I took it for 24 hours. But was not even given a full 8 hours of time when rented vehicle. Vehicle was not taken of lot until 9AM.. Was given only till 3 to return said vehicle. That is still not a 8 hour window. The way I read my bill it charged me for two days of time for not returning it by 3pm. I feel that needs to be looked at. But this does not change my opinion about U-haul. I will continue to use this company for my moving needs.
GEORGE R.
Everything looked really good. not much room for improvement" A+
Diana S.
Everything was great I would recommend U-Haul anytime
Nancy M.
All good
LISA H.
Wonderful service!! Home town friendly.. excellent service with a smile and willingness to help with the best option for what I needed.
Jennifer G.
Don't forget to add the supplies (pads and dolly)
Zack P.
Tow dolly was in rough shape. Cost more than original quote
Hugh M.
radio did not work, drove almost a thousand miles with no music or news.
Keith N.
Truck definitely needed new tires.
Drema M.
Make sure Chance Bradley takes care of them. He is great!
Nancy M.
Employee was very helpful over the phone in helping to reserve the cargo van.
Kim P.
Always wonderful services at Baisden Brothers!
JOHN B.
The person that helped me with this was the best very friendly understanding and helpful to make this a great experience!
Aleynia H.
I have always had excellent service at Baisden Brothers!
Trevor S.
Nothing can be done to improve this location, I rent uhauls probably 60 times a year (I'm a mover) and this was by far the best place I've ever rented from and the staff was by far the nicest. And they che jes me out and back in more efficient then any other location across the country.
Jason L.
Do not allow smoking in the cab, my truck smelled awful when i got in.
Sarah M.
Excellent service couldnt have done the move this smooth without them great people great service
Sherry D.
Good people work here. I've traded here for years. Very helpful.
Brian C.
Just dropped off after hours.
Arnold B.
Great people
Zachery G.
Cigarette butt in passenger door. Grass inside cab.
David K.
I was surprised a hardware store was closed on a Saturday. I had to leave my contract (only copy) and key in a box. Very unsettling.
Jim K.
Fast, easy return process.
Mark S.
After the experience i had with this truck on a 600mile drive i wouldnt recommend uhaul to anyone
MILES L.
For Baisen- Although it is stated that I need to return the uhaul and it to be clean, it had a lot of dirt in it, thus it was not clean when I rented it. We had to sweep it out ourselves before we loaded the items in it. For Uhaul--- The 4 x 6 uhaul was appropriate for my need, I think that you really need to increase the height of the smallest uhauls. The reason we had two mattress to take and could only get one in there due to the height (we had to turn it sideways to get one in and thus not enough room to add the second one. If the height of the door was at lease a little higher then it would have worked perfectly for one trip but instead I had to make a second trip thus spending 30 or more in travel cost jus to get the other mattress.
JOe C.
Staff were very helpful and professional
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