Le client n'a pas laissé de commentaire.
Elizabeth T.
Customer Reviews for Baisden Brothers Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great group of guys. Not my first time renting off them. Great place.
DUSTIN S.While these locations were great your phone customer service is not great, I had a lot of stress and issues at the hands of your associates.
Shauna B.Pick up place was excellent
MICHAEL RAY W.Not the locations problem! But our equipment was not available where it was supposed to be and we had to go 140 miles out of our way to go to a different location at the last minute to get this trailer. I think haul could have moved some equipment for us and not made us do the additional 3 hours of driving after a long day of loading the truck.
DEBORAH B.Location should carry accessories for vehicles. Ball hitches, wiring for vehicles.
John A.Instructions on where to park after hours returns. Otherwise all was great.
DAVID B.Rex Dealing showed me how to hook up and the car hauler and detach it perfectly. Baisden Brothers is an great place to rent U-Haul products!
Michael P.You need more smaller trucks at Baisden's.
brenda K.It's a huge lot to park in. The drop off key box was well lit and easy to locate.
John P.Just all around good service Thank you
RAYMOND T.The uhaul had muddy feet print in the cabin amd had trash left behind from the previous users. This location has a very friendly staff that made the reservation process seamless.
Tammy T.The truck was nasty it had cigarettes ash all over it and dry food in the floor then they changed me exact 12 for I don't know why
Christopher Lee W.Scratches all along truck as well the windshield was cracked.
Joshua W.Super easy return clean area
Alexandria C.I got charged extra for cleaning and all they told me to do if have the gas the same so that's what I done
Mindy C.Always great service,,,,,,Thanks
Danny R M.This place is great! They helped me with my rental contract when I couldn't get the mobile site to recognize my location. When I returned the truck there was a hiccup with the billing, but that was taken care of with no hesitation! Nice and friendly folk.
Tammy T.The truck was the worst riding vehicle i have ever driven, i have operated D11 dozers that rode better. The self check in return sucks. the whole process is too long and complicated.
Jonas E.You're doing a good job
JoEtta S.Gas Hand did not register until getting there and overfilled the tank they would not replace my money
Charles M.Back of unit was dirty, the front of unit smelled like BO.
Ted S.Professional The Young man did a great job with the information Would highly recommend
Stephen B.check in could be better as my information had not changed since my last rental but all the same information had to be reentered manually
BO O.We used the automated online service so we did not interact with anyone, but it was easy to find and park there.
James W.Very good drop off point. Easy parking.
Robert N.More clarification on 24 hour service.
Dawana C.The guy that rented it to me was awesome. Knew exactly what he was doing, friendly and quick.
chad W.Vehicle was filthy, dog hair and dirt everywhere.. No one even bothered to check it before I took it one guys just said “oh I know it's clean, I just cleaned it..†Also reported that there was more gas than there actually was in the vehicle.. Overall bad experience.. $125 to drive 68 miles... Will not be using this location again..
DWIGHT T.More truck selection
Amanda B.S.O.
COLLEEN C.I was miss informed on what a day rental was. I took it for 24 hours. But was not even given a full 8 hours of time when rented vehicle. Vehicle was not taken of lot until 9AM.. Was given only till 3 to return said vehicle. That is still not a 8 hour window. The way I read my bill it charged me for two days of time for not returning it by 3pm. I feel that needs to be looked at. But this does not change my opinion about U-haul. I will continue to use this company for my moving needs.
JASON H.Everything looked really good. not much room for improvement" A+
GEORGE R.Everything was great I would recommend U-Haul anytime
Diana S.All good
Nancy M.Wonderful service!! Home town friendly.. excellent service with a smile and willingness to help with the best option for what I needed.
LISA H.Don't forget to add the supplies (pads and dolly)
Jennifer G.Tow dolly was in rough shape. Cost more than original quote
Zack P.radio did not work, drove almost a thousand miles with no music or news.
Hugh M.Truck definitely needed new tires.
Keith N.Make sure Chance Bradley takes care of them. He is great!
Drema M.Employee was very helpful over the phone in helping to reserve the cargo van.
Nancy M.