Customer Reviews for Bala Motorsports
(U-Haul Neighborhood Dealer)

713 évaluations

100 Belmont Ave   Bala-Cynwyd, PA 19004

(610) 664-1189

Heures

  • Lundi
    De 9 h am à 5 h pm
  • Tue–Fri
    De 8 h am à 5 h pm
  • Sat–Sun
    8:30 am–12:30 pm

Services dans cet établissement :

Pour nous contacter

(610) 664-1189

100 Belmont Ave
Bala-Cynwyd, PA 19004

Services dans cet établissement :

Heures

  • Lundi
    De 9 h am à 5 h pm
  • Tue–Fri
    De 8 h am à 5 h pm
  • Sat–Sun
    8:30 am–12:30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicole D. 
Évaluation :
5

Nothing. It was great from start to finish!

Don S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Darren G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mark S. 
Évaluation :
5

I had a great experience. Everyone I interacted with at this location was extremely kind and helpful, from the time of calling to schedule the rental to the day of pick up. I will definitely recommend this site to others in the area.

Brittany B. 
Évaluation :
2

The track was dirty and dusty inside. The front right tire had a very low pressure. I requested a dolly in advance however there was no dolly at the pickup location.

ALEKSEI A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dale L. 
Évaluation :
5

Great communication, easy to work with, and truck was clean and ready!

Nina G. 
Évaluation :
5

A seamless experience at this loacation backup by UHaul online resources and tips

Lawrence L. 
Évaluation :
5

The guys at Bala Motorsports were fantastic. We arrived a little early, the truck was ready when we got there, paperwork was easy. And the return went just as smoothly.

Lisa D. 
Évaluation :
1

I will never recommend uhaul to a someone. I was hours late to my appointments and have to re book my movers because because uhaul Kept changing my Location. This came a large personal expense to me simply because uhaul was poorly communicated and planned

Bisa L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney A. 
Évaluation :
2

I returned my uhaul 3 days ago and have still not received confirmation of return or receipt.

Emily C. 
Évaluation :
5

Customer service was top-notch, A+. Couldn't recommend this location enough.

Andrew R. 
Évaluation :
5

The only improvement I'd suggest would be slightly better signage. Most trucks are stored off site, so I was not at all sure I was in the right place.

Leah L. 
Évaluation :
4

It was a convenient location but it was very small and there was barely any room to park the truck when returning it.

RANDALL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adnan Z. 
Évaluation :
1

When I came to pick up the track the customer service was okay and respectful enough to think about using this location again. Sunday morning I realized I left my drill on the passenger door handle. This location is closed on Sunday, I called Monday morning I said “good morning my name is Brooke I rented your 10' truck Saturday and I left my drill on the passenger door. “ the person at the office said what do you want me to do then hong up. I called back and stated again “good morning my name is Brooke I rented your 10' truck Saturday and I left my drill on the passenger door. “ the person on the other end started yelling said we throw away whatever is left in the truck after you return it. We charge for cleaning service. I replied I cleaned out the truck and just so happened left my drill did you guys already place the brand new drill in the trash and did the trash already get picked up. The person continued yelling said oh well you shouldn't have left it.

Brooke G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
3

The truck was not clean at all.

Bailee C. 
Évaluation :
2

It was really hard to get truck & the truck had no gas in it and then I was charged with too low if a tank even though we left it with more gas than we got

RANDOLPH R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BENJAMIN Q. 
Évaluation :
4

Unfortunately, they didn't have the blankets or dolly I requested. Aside from that, all was good!

Leslie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

yuqing C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony L. 
Évaluation :
5

Denise was absolutely excellent in helping us with the truck arrangement and helping to find movers. A special thanks to Denise!!!!

Endri P. 
Évaluation :
5

Treat you like family!

Jamaj T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Myasia W. 
Évaluation :
5

Good experience

Daniel B. 
Évaluation :
3

vehicle was there and ready! very small lot and heavy traffic!!

William M. 
Évaluation :
5

Shop was great and the service was excellent! Thanks so much and will def be back in next time I need a van for picking up or hauling anything!

Matthew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian G. 
Évaluation :
5

Bala Motor Sports was great to work with and very accommodating.

ANDY G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacquelyn D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

HAL H. 
Évaluation :
5

The staff is super friendly and helpful. I felt very welcome and taken care of! Thanks for such a great experience.

Judith M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

Great service! Everyone was so kind and helpful.

Jacquelyn S. 
Évaluation :
5

Excellent customer service!

Lisamarie R. 
Évaluation :
4

Staff was very friendly and helpful. The check-in/check-out process was quick and efficient.

Gina N. 
Évaluation :
5

Overall good experience. That said, please have the gas tank filled to at least 1/4 tank when I arrive. Not a big deal, but it was more like 1/16 when I got in the truck, and I mentioned it to the attendant and he brought me across the street and filled it to 1/4. Not a big deal, but if I hadn't noticed the, I wonder if I would've been charged extra.

Joseph V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leila M. 
Évaluation :
5

Everything worked out great.

Matthew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victoria R. 
Évaluation :
5

The people at Bala Motorsports were great. Very friendly, very helpful. I'll be back.

Gabriel N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marco M. 
Évaluation :
4

Have not received promised receipt by email, so can't assess cost. Staff very pleasant though

Stephen S. 
Évaluation :
5

Rep was amazing and efficient… in and out!

Victor D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOCELYN F. 
Évaluation :
5

Nothing. Competitively priced Staff was friendly, prompt and Efficient will definitely Rent from them again, When neither thank you

DENE S. 
Évaluation :
5

It was truly a pleasure doing business with them. They were friendly courteous and knowledgeable. I would recommend them anytime.

JOANNE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean W. 
Évaluation :
4

great staff...warm and friendly...as everyone says, tricky location with small lot, but it was super convenient for us and the staff made it easy!

Ron C. 
Évaluation :
3

Nothing the site can do but it's location and lack of parking makes it less than ideal for picking up or dropping off.

Scott F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don S. 
Évaluation :
5

Very nice, quick, clean, safe

Robin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
4

The gentleman who helped me was great -- this was beyond his control, but when I got there, he saw my reservation but the system would not allow him to check me out. We had to ultimately cancel my reservation and make a new one.

Charles O. 
Évaluation :
5

Communication was excellent! Truck was ready as promised in great condition

Scott M. 
Évaluation :
3

The location is challenging with the traffic and lack of parking. The truck was fine. Not in great shape but it worked adequately and was clean. The employees were not wearing masks, which made me uncomfortable.

Scott F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORGE N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohammed A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erika F. 
Évaluation :
5

This was a super easy place to drop off if moving to Manayunk. Just beware, the parking is extremely small, and there is heavy traffic right near the location. Make sure you are comfortable driving a truck before going to this location!

Gabby L. 
Évaluation :
4

The dropoff was easy here. I thought I had forgotten my keys to my own car in the truck and when I called the individual working there was helpful.

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELLE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WARREN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian T. 
Évaluation :
3

Get the truck ready on time

Kathlene F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latisha T. 
Évaluation :
5

This site is no where near my home, and we were disappointed to have to go so far for equipment.

Eric K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rachael M. 
Évaluation :
3

The parking lot was very small and location a little hard to get to, but returning the U-Haul was very fast and easy.

Allison S. 
Évaluation :
4

The staff is very nice! Not much parking, but was able to pick up our UHaul across the street.

Sarah F. 
Évaluation :
1

I would not recommend uhaul to any of my friends. I got to knox auto repair at 8:30 only to find out you guys had changed my keys pickup from the truck share service to hand delivery. The auto shop was closed so i was unable to get my truck. I had to go to this location because i still very much needed a truck for moving. This location itself was fine, but put my behind of schedule with the rest of my moving day and made my morning very stressful. What is the point of me reserving so early on if I'm unable to get my truck when I ask for it?

Dovile D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Leisa J. 
Évaluation :
3

I was charged for I mile over!! Couldn't believe it! This was the 2nd time I rented Uhaul just this summer. Anyway, I was really surprised to see that extra charge! Uhaul can do better. Merci.

ANUSURESH M. 
Évaluation :
3

Parking is poor but very good service.

Stephen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole A. 
Évaluation :
5

The only real struggle is the road right in front of the shop. There is always someone who can assist in getting back out into traffic though so that problem is minimized.

William C. 
Évaluation :
3

Made reservations on line for closer location to where I was living. So there I purchased boxes with supplies. I get home to use boxes and there was no tape, no market, no knife? But yet yet new looking , closed box? My son purchased a second box for $39.98, and the same thing. Missing merchandise. No tape, no market, no knife. I want a refund.

Cynthia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ralph S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica W. 
Évaluation :
5

Our pick up location was supposed to be UHaul of Havertown (2 Township Line Rd). But there was no truck to pick up when we arrived. The "team" was unhelpful, rude, and utterly un-phased by movers waiting at both ends of our move being paid to do nothing! If it weren't for Jerry and his team at Bala Motorsports we would have been sunk! The guys at Bala were friendly and helpful - an absolute joy compared to the obnoxious employees in Havertown. We paid a premium price for some of the worst customer service I have ever encountered. Please be sure the two extremes didn't go unnoticed. Never, ever will I use UHaul Havertown again.

Maureen C. 
Évaluation :
4

These questions don't remotely assess my experience. First, a week earlier, our truck wasn't even available. We had to postpone our move until the following week. THEN, still no truck available at my local U Haul 10 minutes away...we had to drive 45 minutes reach way to pick up. And then to discover there's only 1/8 th tank of fuel. Oh, not to forget the 20 minutes on hold phone calls to U Haul to clarify aspects of the rental. Our experience was AWFUL...no stars!!!! What if we had not had the ability to wait a week for our truck??? What if we were closing on sale of our home??? U Haul was undependable. And this was a mid month rental!!!! The experience was awful start to finish.

Brian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan G. 
Évaluation :
1

I was charged two weeks after purchasing a truck and was charge another 75 dollars on top of already paying 75 dollars to expensive don't plan on using this again

Donovan S. 
Évaluation :
2

The parking lot is small and doesn't fit many trucks. We got lucky finding a spot but only bc the group with a box truck couldn't fit and had to leave.

Dexter W. 
Non les évaluations ont été soumises pour cet établissement.

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