Évaluations des clients Bala Motorsports

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bala Motorsports

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Mathew M. le

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Le client n'a pas laissé de commentaire.

Orlando B. le

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Everything was good! From customer service to getting the truck to the dropping off the truck. All was great!!

JUSTIN K. le

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Customer service was excellent and everyone I spoke to was kind

Sunil G. le

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Le client n'a pas laissé de commentaire.

Alexander K. le

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Le client n'a pas laissé de commentaire.

Carl C. le

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When trying to get the passcode to obtain my keys it took 30 minutes and 3 representatives to get the passcode. Once I finally received the passcode the keys were not in the specified location. The result of this was a wasted 45 minutes and due to this fact I was not able to complete my moving job. Had I had 30 minutes more, I would have been able to complete my move. Overall, I would most likely not use this service again and feel that I should at least be partially refunded for my troubles. What could be done better is providing accurate information to customers in a timely manner so that time is not wasted on logistical errors that are no fault of the customer.

GARRETT B. le

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Le client n'a pas laissé de commentaire.

Jeffrey G. le

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After hours drop off. There was a tiny space to put the truck into.

Robert T. le

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The truck was dirty... Blankets, dirt and water bottles were in the back of the truck... I was also overcharged for fuel...

Ellen E. le

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Customer service was excellent! Truck was clean and in great condition!

Daniel L. le

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The van cargo area was clean but the seats were dirty and there was a terrible odor. The employees were helpful and courteous.

Stephen S. le

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easy, nice people , nice truck, nice process!

Heather L. le

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Very smooth rental process. Would definitely use again!

Michael S. le

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Nice job.

David G. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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We dropped off when there wasn't any staff. it was super easy to drop off via my smart phone. The location is very hard to get in and out of.

Robert D. le

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Le client n'a pas laissé de commentaire.

Douglas D. le

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Le client n'a pas laissé de commentaire.

Sneha M. le

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Overcharged me by $90.

Nicole H. le

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Worst location I've ever been to. Person working the desk tried to screw me over and say they couldn't find my original rental and charged me an additional 400 dollars for a truck. Come to find out after speaking with customer service that another person working there found my rental immediately. NEVER GO HERE FOR A RENTAL.

Brian M. le

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The service was superb but it’s a difficult location geographically.

TODD H. le

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tiny pace to return truck, had to park in front of garage.

Brian F. le

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It's a small garage on the side of the road with no real parking lot. We (me and my ride back) were told to "go around the block". ... and then do what? We're not familiar at all with that city. I just sat there until an attendant took the truck. Other employees were apologetic which I did appreciate. I am glad he parked the truck for me too because I couldn't have fit it into the slot they got it into.

stephen Z. le

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Passenger compartment was very dirty.

Jim D. le

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Le client n'a pas laissé de commentaire.

Christopher P. le

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Le client n'a pas laissé de commentaire.

Paige M. le

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Le client n'a pas laissé de commentaire.

KIMBERLY F. le

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Le client n'a pas laissé de commentaire.

Teresa B. le

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I was ready for a very big move… When I got there we lost 20 mins as there was no parking for our vehicle… And as soon as we found a place… The guy made us move… It was at a very busy intersection heading to Philadelphia… So why I picked up the truck my son ended up getting in all that traffic to get back to the place to follow me… Then we only had 1/4 of a tank a gas… That was enough to get us to the destination… Then we filled it up and returned it the next day… Only to find out we didn’t have to fill it but only to the 1/4 of a tank again. When I asked for reimbursement… Nobody would give me money back for the gas… So disappointing and nobody can help… I was also told that I could drop the truck off at any location in Mechanicsburg camp hill Pennsylvania area… When I chose one I was told we can use this one . Then we had to drive another 2 miles for the drop off… I would appreciate my money back for the gas if you want my business again… Thank you

Robert M. le

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I used the Express checkout option. It still took 2 hours to get my rental. When I went to drop off the truck a d dolly, I was instructed to use the website to confirm the dropoff. The website didn't work.

CHAD S. le

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Le client n'a pas laissé de commentaire.