EXCELLENT AND FRIENDLY FOLKS AT THIS LOCATION!!Jennifer R.
Customer Reviews for B&B Furniture Outlet LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lake Wales, FL 33859
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
excelent service i will go againtomas P.
Great customer service very friendly people they care about there customerskim G.
Very Helpful and professional.edwardo C.
Le client n'a pas laissé de commentaire.angel M.
Le client n'a pas laissé de commentaire.Jorge T.
Everything was great except there was no one at the drop off facility to unhook it for me.shirley S.
Very nice people Good Customer ServiceJuan O.
They were very respectful, polite and considerate. They answered all my questions and put me at ease with their splendiferous service. I had no worries during the reservation, the pick-up and the return. Everything ran smoothly. Merci.ralph J.
Le client n'a pas laissé de commentaire.Arthur S.
Le client n'a pas laissé de commentaire.Anthony W.
Le client n'a pas laissé de commentaire.Lisa R.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.STEPHEN L.
Le client n'a pas laissé de commentaire.MARI B.
Excellent customer service very nice and personable will definitely use them in the futurePATRICIA K.
Easy in and out. Lots of space. Friendly folks! Fast experience.John V.
Drop off process really bad.Ivan B.
They didn't have the truck when I had my appointment. It took hours the find one and the owner didn't even bother to call me I had to call them back to find out what was going on. The truck is in such bad condition I literally had to stay in bed the whole next day because of the pain it caused from the shaking in the cab. Very unhappyJodi F.
Le client n'a pas laissé de commentaire.Gabriel M.
Great experience. Very nice and helpful people! Je les recommande fortement.Brook O.
Nothing everything was just fine. I will use this location againmartin V.
Le client n'a pas laissé de commentaire.Elliot T.
I had a 2 hour trip and the radio in that truck would not pick up any stations. everything else was fantastic just quietTimothy F.
Le client n'a pas laissé de commentaire.Donald H.
Not your typical uhaul location, but I was able to return the truck very quickly.MARCUS W.
Everything was great and staff are very friendly and process was smooth and easyAmber A.
Le client n'a pas laissé de commentaire.TOMMY M.
Rental was automatic 4 day rental . We didn't need 4 days and returned early . You don't get any discount for returning early even tho the company can rent it again while still having been paid for the day by us .Michael J.
Le client n'a pas laissé de commentaire.MATTHEW F.
Great customer service, convenient location, friendly staff.JAMES U.
Le client n'a pas laissé de commentaire.JOSE L.
Location and staff were great, but I do not like the UHAUL policy of flat rate for 5 days of use of the tow dolly. I only needed it 3 days and got no refund for the difference. Next time, I will keep it the whole time so it can't be rented again. Again, that is UHAUL policy and rates and not the location policy.JEFFREY W.
What an outstanding experience! I will definitely use them again and recommend them to my friends.ROBERT W.
Le client n'a pas laissé de commentaire.FERNANDO H.
Put jacks on the trailers. Very heavy to lift and hook up.RANDALL S.
He is an asset to you company. I would highly recommend them for anything. They were so beyond nice and friendly. They are awesome..JASON G.
Very disappointed in uhaul. Make sure you read the contract line by line. Will not use uhaul anymore. Don't do anything outside the contract. You will get CHARGED DOUBLE!! Tried to be nice and got burned!RICHARD F.
Le client n'a pas laissé de commentaire.KEVIN M.
Nothing those people that B and B are awesome.ANTHONY G.
I have been to this location a few times, picking up and dropping off. They have always been very helpful and professional. Living in the area, I always prefer to drop off or pick-up equipment at this location.Michael O.
Le client n'a pas laissé de commentaire.FERNANDO H.
Le client n'a pas laissé de commentaire.Timothy R.
The return was easy and the staff was friendly.ALICIA M.
Le client n'a pas laissé de commentaire.STEVEN M.
I was asked how many miles I was going to put on the vehicle. I said not sure. We came up with 60 miles but I only put 14 on it. I didn't get reimbursed?DANNY CHARLES Y.
Very nice staff especially female named Nana -JOHN EUGENE M.
Le client n'a pas laissé de commentaire.ZACKERY D.
Friendly, knowledgeable staff. Will definitely rent from here in the future.SCOTT D.
Le client n'a pas laissé de commentaire.JESUS M.
Le client n'a pas laissé de commentaire.EDWARD B.
The people at B&B furniture/ UHAUL we great.. quick & easy. My only suggestion for your daily insurance is that you tell customers that their own insurance MAY NOT cover them, as some insurance companies don't cover some rented vehicles/trailers. Luckily I didn't need it but would have gotten the insurance had I knew my insurance might not cover me.DEAN D.
Fast and friendly service. Fred was the best!Suzanne W.
The owner was extremely kind and helpful. I plan to reccommend this location to any and all of my friends and family that are moving any time soon.Brooke W.
Very pleasant people and everything went easy peasy perfectCHERYL C.
Le client n'a pas laissé de commentaire.HALL C.
Le client n'a pas laissé de commentaire.DANNY H.
Le client n'a pas laissé de commentaire.YASSER S.
Is this gentleman at this B And His B location was very helpful and kind He tried to get me in contact with the Heller town storeKyle B.
Mr. David is the best!!DORIS C.
Le client n'a pas laissé de commentaire.Kimberly E.
Keep up the friendly, helpful service. Always had my interests first and foremost. Knowledgeable and friendly people at B&B made this a successful trip. I will return to this location.RICHARD L.
Nothing notedDARRELL H.
It was all goodRUSSELL H.
Le client n'a pas laissé de commentaire.Stephen F.
Le client n'a pas laissé de commentaire.CHARLES B.
Le client n'a pas laissé de commentaire.WANDA R.
Le client n'a pas laissé de commentaire.CLIFTON C.
We were text to return our truck at 829 state rd 17 in lake Hamilton. Well he said we are not in his system. We asked what should we do. He said your not here in my computer. He could not hep us and argued with us we were so frustrated and left. We have uses B&B several times and decided to go there again. And he helped us and we got out truck returned right away. No issues as always. He went up and above to help us. So great to deal with. I would recommend B&B to everyone.WILLIAM J.
Le client n'a pas laissé de commentaire.ERNESTO A.
Have a truck that doesn't need front end work and a transmission that shifts when it suppose to. Have a safety change that works for both sides of the tow dolly. Not wrapped so tight you can't use it. Someone that knows how to work a computer so you aren't there for 30 minutes because the don't know what to doPatricia H.
Returned the two truck at this location with no problem and they waived the drop off fee for one of the trucks after explaining the issue I had from the start.LOURDES M.
Le client n'a pas laissé de commentaire.ABDIEL R.
On Tuesday morning 9-21-21, we went to the Uhaul place in Lake Wales, Florida to pick up the Uhaul . The Air Conditioning worked for the drive back to the apartment ( 3 miles ). Next day Wednesday 9-22-21 after the truck was loaded the previous day, we left at 7:00am on our one way trip to Evansville, Indiana. The Air Conditioning was not working â€œAT ALLâ€, blowing HOT AIR. We had to have the windows opened the whole way to Indiana. I was told that Uhaul Emergency roadside assistance would not come out for just the Air Conditioning. So we drove the truck stopping in Atlanta overnight, then into Evansville with â€œ NO AIR CONDITIONING â€œ. The truck also made a â€œLoudâ€ screeching noise the whole trip once you would get over 60 mph. It rained several times to where we had to roll up the windows. Then the truck would become very hot, humid inside the cab. This is the second Uhaul that we have had issues with. When my son moved to Florida from Indiana in 2015, the drivers mirror shook so bad, and was SO NOISY.William K.
I was 100 percent satisfied with the 2021 truck and rate.andrew W.
To many issues to type. This place was not even my choice as the pickup location. My original pickup location was changed by corporate to this B&B Factory Outlet.Michael L.
Quick a d easy return, staff very friendly and helpful.Richard S.
Le client n'a pas laissé de commentaire.ROSA P.
Great staff and very helpful. Would recommend this shop for all your UHual needsKevin B.
Very helpfulCurtis H.
These guys are the only true Professionals in this area.fred R.
Le client n'a pas laissé de commentaire.CARL R.
Le client n'a pas laissé de commentaire.RAY C.
The people there are very nice and they did a great job.JAMES H.
Le client n'a pas laissé de commentaire.fred R.
Le client n'a pas laissé de commentaire.ADAM W.
Le client n'a pas laissé de commentaire.RONALD C.
Just keep being niceGLORIA T.
thank you to Fred who provided me with friendly, thorough, and quick service...A+ to my local U-Haul dealer!Paul A.
Le client n'a pas laissé de commentaire.Kenneth P.
Le client n'a pas laissé de commentaire.Wesley S.
have done business with them in the past and will do again if neededwilliam J.
Put tires on itjoseph Y.
Le client n'a pas laissé de commentaire.Geraldo D.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Gerald C.
Le client n'a pas laissé de commentaire.robert M.
I didn't have any issues . Everything went well .Arthur W.