Le client n'a pas laissé de commentaire.
Keshia Parsley
Customer Reviews for B&S Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The owners are the nicest people! Will definitely use this location again if I need to rent a truck.
April ClarkLady in the office is great at her job
CHARLES BENHAMA little late i'm getting text messages other man is okay
BRIAN HAGANNice location. Clean truck. Friendly people.
Larry DukesI've used their uhauls 3 times in the past two years and I'll always recommend them ! The lady is super super sweet :)
MINDY GIBSONWas the easiest rental by far. Fast service. Friendly place. Helped with everything needed. Will return again for my needs.
Kenneth MekolonExtremely nice folks.
MIKE HALLVery satisfied customer.
RHENAE KINGThey were sure nice to us. Definitely go back if I need too
CATHERINE GARNERI had a great experience, especially the booking agent, Susan. I was treated kindly, given all options and the truck itself rode great. I was very satisfied with my move.
JANA VAUGHTI had no problems at all with them, they even helped me check the pressure on my tires and aired up one of them at no charge, very friendly group of guys
JASON MURPHYWas my first time renting a uhaul and I couldn’t have had a better experience!
ELIZABETH BURNSThank you for great customer service.
Shannon FantExcellent service, great staff, best place to rent from
Steve DunnEverything was as expected
Terry HammonThe truck k wasn't clean and we had dog hair all over us, had to breathe in the fowl odor of dirty pet, and had constant pet hair in our nose and mouth. By far the nastiest u-haul rental I've ever encountered. Honor you promise! You're reservation guarantee wasn't honored! Less likely to use this location and recommend to anyone.
Nathan SheltonThis review is biased. It only includes you to review the LOCATIONS where you pick up or drop off the rental. It does not actually allow you to review U-HAUL itself. Good thing. Or they would have received POOR ratings across the board.
Jeffrey GrahamSusan, was helpful and friendly.
Raymond HaddixVery friendly business.
jerry holtIt was great
VICKI COMPTONThere was no dolly and I got charged for one.
Amanda MooreInclude signage for trucks not parked in the immediate vicinity of the building.
Henry JandlGreat service!!
JAMES CUMMINGSClean the trucks. There was spilled coke and dog hair all over mine.
WILLIAM SIMPSONDoor on box trailer was rough to close seems it was damaged when I picked it up! Notified the folks there before I left with it about the problem.
JIM BLOOMFIELDOnline return was absolutely unacceptable. Very difficult process. Will never rent from Uhaul again.
Craig MiskaYou can't improve perfection!!!! Everything was perfect. I wouldn't change a thing. Thanks for everything!
JOSEPH SEXTONThey were very professional!!! They were very nice and they got us taken care of us in a timely manner ( very fast ) . I will definitely rent from them again…… I highly recommend this place and the people!!!!!! It's a 5 star truck rental business… Thanks for everything!
PRISCILLA SEXTONNothing these people was great to work with at B@S garage.
AARON ROYALTYThere was a black oil-like substance in the back of the truck I rented that made moving belongings in and out of the truck very difficult. I spent the better part of an hour cleaning it up and never could quite get it all out. Not very happy with the condition the truck was in.
JERRY BACCUSId like to see photos of the fuel gauge after delivered. I know i put enough gas in before I turned that truck in. On fact i put more than I should have because I knew id get this treatment. Policy should be to film it up when returned, then take a picture just like you do for a hitch on your trailer.
SHANE RENZELMANGet more selection of trucks in.
THERESA HENSLEYWe put the fuel back in like we were supposed to and still got charged for 3 gallons
CHASITY MUTTERVery friendly and helpful
FLEICIA REEDThis location was very helpful and easy to work with.
DANIEL ROSSETTINothing. It was great!
JUSTIN SCOTTNice folks. Got in and out quickly.
Bill KiddExcellent service by the staff.
ROBERT DEPYSSLERNo one was there when dropped off. I dropped of less than 24 hrs Just got the invoice only to see the charge for safe tow. I didn't authorize this charge. I'm disputing the safe tow fee I'm ok with the trailer rental fee. I'm a regular customer of Uhaul and s previous two Uhaul dealerships
SCOTT KLEINLady in the office was wonderful.
charles benhamThey were great, no improvements needed.
Jamie LynnOn Saturday rented a Uhaul from this location at 9:02.I took a picture of the mileage before pulling off at 9:06. I got my receipt and they charged me for 54 miles I only went 21 miles. I contacted them and the district manager said I could have driven all those miles in 4 minutes and would not refund my money. The mileage wasn't right in their computer obviously. I took the picture but never thought to look at their paper work but seems like it shouldn't matter bc the time is on the picture.. 9:06 no way possible I could have drive that truck 54 miles in 4 minutes but Mr. Bryan thinks so
ANGELA JOHNSONWell alot when it come to my experience on Sunday. Couldn't check in on line web site went down after trying over and hour to login online and hours of being on hold and to the wrong
Tammy StifflerAwesome service! Great folks to work with!
SUZANNE IRELANDThis location was eady for me to get to, easy to park the 20 ft truck ,as I was a very nervous driver. The staff was super friendly and very helpful. It was quick in and quick out. Would highly recommend this location to rent from or drop off too.
Toni BrockEverything was great.
CARRIE ZAPFFriendly and very professional services highly recommend this company
CHERYL KEYESThere was no dolly nor furniture pads as I was led to believe. When I asked about it, they said that some vehicles do not have said objects.
Jordan LefflerAwesome service
Billie MankaNothing. Great service!
Andrew NicholsJust make sure the Uhaul app works properly.
Jeffery HallThe lady who handled my return was polite, friendly and answered my questions about a local rental.
Jack SimpsonPaid a substantial amount of money on the trip from Lebanon to Glasgow at drop off woman was very rude and abrasive about the truck being dirty. There was mud left on interior from previous user and I was threatened to be "charged extra" to clean a I haul truck that was previously paid for.
TERRELL WHITLOW